Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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I couldn’t be happier with Smartling
What do you like best about the product?
I couldn’t be happier with the team and the software. The project managers always answer my questions swiftly. They’re patient and will make sure everything is solved and understood. I’m very happy with their CAT tool. Very intuitive, it doesn’t crash nor lag. I always get work done with no complications. They have a notification system that is very helpful to be aware of new assignments even when not logged in.
As I spend more time in this collaboration I am hoping to get more and more work with them because I haven’t come across with such a good team.
As I spend more time in this collaboration I am hoping to get more and more work with them because I haven’t come across with such a good team.
What do you dislike about the product?
Honestly, not a single problem so far. I’m very happy.
What problems is the product solving and how is that benefiting you?
Some of the latest notifications have gone to my spam folder or disappeared. However, I have communicated this to the team and are working on it.
User-Friendly Platform for Translators
What do you like best about the product?
Smartling provides an easy-to-use platform for translators. Their workflow is streamlined and smooth. The user interface is simple and convenient.
What do you dislike about the product?
The reliability of the MT output varies. Occasionally the jobs are assigned with a tight deadline, without prior notice.
What problems is the product solving and how is that benefiting you?
Smartling provides a user-friendly platform for my localization work.
4Localize's review
What do you like best about the product?
I like that it is always up-to-date, organized, easy to use & Smart
What do you dislike about the product?
I dislike when having shared jobs with others & I have to race to accept the job first.
What problems is the product solving and how is that benefiting you?
Manual and slow translation processes
Inconsistent brand voice across languages
Lack of context for translators
Difficulty scaling to multiple markets
Errors in machine translation
Delays in updating translated content
Inconsistent brand voice across languages
Lack of context for translators
Difficulty scaling to multiple markets
Errors in machine translation
Delays in updating translated content
Easy to use and intuitive software for translation
What do you like best about the product?
Easy to use, quick access to things like TM and close matches.
What do you dislike about the product?
AI/MT doesn't always implement ToV (formal/informal) or glossary in line with client instructions.
What problems is the product solving and how is that benefiting you?
AI seems to learn quite quickly and output is getting better over time. This and easy access to high matches and translation memory help me save time compared to some other software out there.
Stable platform with responsive PMs
What do you like best about the product?
I have been collaborating with Smartling for several years. What I appreciate most is the stability and reliability of the platform, which provides a clear and organized interface for managing translation work. Equally important is the support from the project managers, who are consistently responsive, attentive, and ready to assist whenever needed. This combination of a solid platform and professional, approachable PMs makes collaborating with Smartling a smooth and dependable experience.
What do you dislike about the product?
One aspect that could be improved is the platform’s speed when handling very large projects, as it can occasionally feel slow. Overall, the interface is clear and functional, but optimizing performance for bigger workloads would enhance the user experience.
What problems is the product solving and how is that benefiting you?
Smartling helps centralize translation projects in one platform, making it easier to track ongoing work. It provides a clear overview of assignments, deadlines, and progress, which helps me plan my work more effectively. The platform also facilitates communication with project managers, ensuring that any questions or issues are addressed promptly. Overall, it allows me to collaborate efficiently and stay organized across different projects.
Smooth and uncomplicated workflow; proactive and responsive people
What do you like best about the product?
Their workflow is smooth and uncomplicated, and their people are proactive and responsive. I like that we can send our queries and see those of other linguists' as well as clients' answers for them.
What do you dislike about the product?
Sometimes during work I get confused about repetitions, fuzzies, and 100% match. Also, I get confused when I save the page I'm working on and the segments are refreshed.
What problems is the product solving and how is that benefiting you?
The workflow is uncomplicated. It also improves my productivity.
Satisfying
What do you like best about the product?
Interesting varied jobs, very helpful project managers, very good resources
What do you dislike about the product?
The editor's feedback system could do with an overhaul.
What problems is the product solving and how is that benefiting you?
None, since I don't run a business.
Nice people and good platform
What do you like best about the product?
The Smartling team are very nice and helpful. Rates are fine. There's plenty of work, I'm logged in every day, usually twice. Many jobs are assigned directly, so no need to be the first to claim jobs. The CAT tool itself is easy to learn.
What do you dislike about the product?
The CAT tool can be a bit tricky and confusing when working with longer, unsegmented strings. 100% matches only seem to auto save if you change something in the string.
What problems is the product solving and how is that benefiting you?
It gives an easy overview of changes in partial matches from TM. It's easy to search the TM.
Easy to use.
What do you like best about the product?
The UI gives clear layout, and accessing string/text content is fairly straightforward.
What do you dislike about the product?
Auto translations often require a lot of manual post-editing.
What problems is the product solving and how is that benefiting you?
The built-in QA checks which flag errors during translation saves time.
Very good online CAT tool
What do you like best about the product?
System stability and practical filtering system
What do you dislike about the product?
Too much false positives (common for most CAT tools)
What problems is the product solving and how is that benefiting you?
It's very useful in handling and delivering projects and dealing with invoices.
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