Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Growing
What do you like best about the product?
The new features, especially Draft and the Dynamic Workflow.
What do you dislike about the product?
Hard to say. Probably the MT selector: it could spoil my job.
What problems is the product solving and how is that benefiting you?
I find it.a great choice for customers looking for real automation.
Smartling is great!
What do you like best about the product?
The thing I like the best about Smartling is hands down the awesome team that is responsible for our success. We always feel cared for and listened to.
What do you dislike about the product?
There’s not much to dislike! There are small improvements that could be made, such as opening jobs in new tabs, but overall, I am very satisfied.
What problems is the product solving and how is that benefiting you?
Moving from formal language to informal language in certain languages. This has improved our translated content extensively! Now customers are spoken to in a way that resonates with them.
Recommendations to others considering the product:
Give it a try and see how great it is! There’s so much you can do, so it’s worth checking out.
Great platform
What do you like best about the product?
Clean and modern interface. Automated workflows. Consistent translation service.
What do you dislike about the product?
Our migration from another platform to Smartling wasn’t smooth.
What problems is the product solving and how is that benefiting you?
Translating a number of software products to multiple languages.
Great platform and great customer service
What do you like best about the product?
The platform is very versatile and the customer support is great, they care about your projects and want to make things easier for you.
What do you dislike about the product?
There isn’t much to dislike, internal translators who don’t use the platform every day or aren’t that tech savvy do sometimes find it a little complicated
What problems is the product solving and how is that benefiting you?
Managing 20 websites across Europe in 8+ languages
Excellent experience
What do you like best about the product?
Reliable system and high quality translations. Also the amazing support from the Smartling team
What do you dislike about the product?
Sometimes issues in connections with our CMS, but that's more often than not to be blamed on our CMS
What problems is the product solving and how is that benefiting you?
All of them :)
Recommendations to others considering the product:
Do it
Excellent for scaling translations for enterprises
What do you like best about the product?
I loved that Smartling integrates with so many of our current technology partners like Drupal and Marketo. We are subtle to push translations easily and see the process from start to finish. Couldn’t be bigger fans.
What do you dislike about the product?
It is a new platform so we have some trouble getting training materials or getting support at times. This isn't something that takes away from the value that they provide however, just something to be mindful of after the on-boarding process is complete.
What problems is the product solving and how is that benefiting you?
We are solving the issue of translation management and have realized cost and time savings. We are able to translate more words faster and do it more cost effectively.
Great time and a vast amount of information at your fingertips
What do you like best about the product?
I enjoyed this year Smartling Global ready conference. From seeing new products to meeting people and learning best and new ways on doing things. It sparks creativity and infuses passion for this industry. Thank you for the well organized event.
What do you dislike about the product?
Not being able to bring my am along. Maybe thinking about next time taking this conferences to other countries besides the Uk. It will be infusing to truly go global
What problems is the product solving and how is that benefiting you?
Translation in a large scale for different products and different teams and doing a timely job every time.
Number one TMS
What do you like best about the product?
It’s been a great experience working with Smartling. System is great and is very fast. Following are the top most feature that I like
1 . In-context review
2. Easy to use and sleek interface
3. Fast
4. Great technical support team .. kudos to technical support to resolve issues/quickly.
1 . In-context review
2. Easy to use and sleek interface
3. Fast
4. Great technical support team .. kudos to technical support to resolve issues/quickly.
What do you dislike about the product?
Workflow notifications are string level . They should be at Job level . When whole job is advanced to next level only then reviewers should get notification. This is currently a pain point for us . I discussed this with Eric on Genius Bar.
What problems is the product solving and how is that benefiting you?
We are using Smartling for website localization.
Sophisticated TMS platform with top-notch technical integration options
What do you like best about the product?
Knowledgeable and responsive support team, and solid integrations with other parts of our tech stack (WordPress, Marketo, Contentful, GitHub). Once you understand the complexity, there are a lot of very powerful options available. This is definitely a platform that can support our localization needs far into the future as we grow.
What do you dislike about the product?
The dashboard is overly complex (they're working on it...) and some parts seem designed specifically for users of the GDN service. Documentation could be more robust — some docs are great, but others (especially the technical ones) are less comprehensive and don't match up well with what's available from others in the market (e.g., Localize.js).
What problems is the product solving and how is that benefiting you?
Localizing our product and marketing campaigns so that we can successfully enter international markets. We've just started the process, but so far Smartling has been a critical part of keeping things centralized and efficient.
Makes localization easier and efficient
What do you like best about the product?
Smartling is probably one of the most intuitive TMS tools in the market at the moment. In context review functionality definitely helps with localization quality for both linguists and in-house reviewers. Localization is tough but Smartling makes things possible with their awesome product and even better customer support!
What do you dislike about the product?
Some of the functionality are confusing to first time users. There is definitely a learning curve to overcome.
What problems is the product solving and how is that benefiting you?
Managing localization for multiple markets with limited resources. Easy to use tool allows anyone within the company to help review content fast without major training session.
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