Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Great online CAT Tool, for Web content, In-Design files, and more!
What do you like best about the product?
I use Smartling daily to translate our company website into many different languages. It always works smoothly and the support team is amazing and answers quickly in case you need assistance. They always consider our needs and apply solutions to the CAT Tool and our profile. The CAT Tool itself is very intuitive but in any case, there is plenty of training material available on their website for any case scenario. They have recently applied AI, and we are about to test it with their help. We are sure we will achieve great results!
What do you dislike about the product?
Sometimes it is slow and the connector with AEM does not work well. Another thing I don't like is that the interface changes depending on the role and it is difficult to impersonate other roles. However, they developed an impersonate option so we can show and train our users on their specific roles and help them solve issues on their side.
What problems is the product solving and how is that benefiting you?
There is no need to copy and paste translation into our website. There is a connector between Smarlting and AEM, which makes the translation process fast and simple. Translations come back to our pages directly with the same format. Files are easy to find and you can update translations easily. It allows you to use the Smartling Translate tool, which is very handy to get quick translations. You can also impersonate other users for problem-solving or training purposes.
The same applies to in-design files. We can also apply DeepL or other machine translation engines directly in the workflow without going outside the CAT Tool.
The same applies to in-design files. We can also apply DeepL or other machine translation engines directly in the workflow without going outside the CAT Tool.
Great communication and quick turn-arounds
What do you like best about the product?
The dedicated staff is the most helpful aspect of Smartling. They are very personable and always available when questions arise.
What do you dislike about the product?
I do not have many issues with Smartling.
What problems is the product solving and how is that benefiting you?
Smartling is helping us further reach our desired target auidence by providing us new tools through translation services.
Very easy to use and quick results
What do you like best about the product?
Easy to upload my documents also in Excel and survey format. Quick response and feedback
What do you dislike about the product?
At the moment im happy with the current service
What problems is the product solving and how is that benefiting you?
Especially when using it for surveys. It is very helpfull that i can provide a format which i can use directly after translation. I dont have to do a lot of manual steps to implement the translations
Powerful and intuitive translation management platform
What do you like best about the product?
Real-time updates, full control, ease of use, instant quotes
What do you dislike about the product?
Not able to authorise indivudual languages in a job
What problems is the product solving and how is that benefiting you?
The control over web translation process now lies almost completely outside of IT/web teams making the translation process smoother and time to market way quicker.
Excellent localization tool
What do you like best about the product?
Lot's of integrations with other tools we use such as Contentful and Figma. This helps to automate our processes.
What do you dislike about the product?
The UI can sometimes be hard to navigate.
What problems is the product solving and how is that benefiting you?
Integrations to help us automate our processes, cost savings with reusable translations in the translation memory, machine translation.
Great platform with strong integration capabilities
What do you like best about the product?
Ability to offer both an interface for inhouse translations as well as strong API for a fully automated translation flow. Many competitors have translation abilities, but usually solve only 1 problem. We are able to use smartling for product descriptions, instructions, contracts, images and much more.
What do you dislike about the product?
Some features, such as GDN, are extremely costly in comparison to other solutions out there.
What problems is the product solving and how is that benefiting you?
Our organization sells wholesale to over 90 countries around the worls and online to countries in Europe. We have been able to fully automate our product translation process keeping our brand voice.
Gets the job done
What do you like best about the product?
I like how easy it is for my team to use and collaborate across with other teams.
What do you dislike about the product?
Sometimes the quantity of fields/elements to filter by can be a bit confusing or hard to narrow down.
What problems is the product solving and how is that benefiting you?
I work between my company and our clients and use Smartling to pull translations into our products.
Translations for Employer Brand
What do you like best about the product?
The turn around time and the progress trackers are great.
What do you dislike about the product?
Navigating the site the first time I used it was hard. It's not very intuitive.
What problems is the product solving and how is that benefiting you?
Translating our career website pages for all globe Val markets we are hiring in.
Amazing support
What do you like best about the product?
you can create integrations to any platform you want.
What do you dislike about the product?
nothing I can think of. they support our needs when needed.
What problems is the product solving and how is that benefiting you?
support for all langauges , we can localise our platform with a push of a button.
Brilliant localisation platform
What do you like best about the product?
Smartling is a great CAT tool with lots of features useful for localisation managers, engineers and linguists. The CAT tool itself makes leverage of translation memory pretty efficient, the glossary functionality is great too, and I appreciate the issues functionality. The context tab is very useful for linguists, too. Smartling keeps introducing new things, from new connectors to hands-on, straightforward solutions like the Smartling Excel Template.
What do you dislike about the product?
Row limits in the search results are not ideal. I would like to have a direct link to the job from the cross-TM search, too. All in all, it's a good tool, but it stores a lot of information that isn't always easily accessible.
What problems is the product solving and how is that benefiting you?
As an international company, our app is needed in different languages so Smartling is key in the automation of localisation processes, not only to localise our product, but also to cover comms, design, and anything in between. Not the easiest of platforms, but once trained, all departments rely on Smartling to submit and manage all translation requests.
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