Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
637 reviews
from
External reviews are not included in the AWS star rating for the product.
Best deadlines, best rates
What do you like best about the product?
Rates are excellent. customer service is great. it is easy to use. has a lot of features. easy to be integrated. I use it frequently. you can implement it as a basic service in your work.
What do you dislike about the product?
Rarely you may face delayed support response
What problems is the product solving and how is that benefiting you?
Removing Language barriers so that any one can benefit from knowledge wherever is is originated.
Translations done accurately, quickly, and hassle-free
What do you like best about the product?
I love logging on and knowing exactly what I have to translate, who the client is, when it's due, and the scope and instructions... all easily available in an intuitive platform. The technology and workflow are great too. Strings, glossaries, and translation memories are clear, which makes work very enjoyable. Hitting the Submit key is very satisfying too, when everything is done and ready to go.
What do you dislike about the product?
I think there is always room for improvement when you're dealing with translation platforms. As a translator, occasionally something pops up where I say, "Ah, this workflow could be a little different here". Luckily though, Smartling is always on top of this and constantly updating and making changes to improve the platform for us.
What problems is the product solving and how is that benefiting you?
Smartling is always growing and adapting. There is always new technology being implemented in the translation workflow, and that makes our work move faster and more accurately. So, new AI assisted functions are working more and more smoothly, making it easier to trust the results that come in.
A practical and reliable platform for translation tasks
What do you like best about the product?
What sets this platform apart is how it has transformed anonymous translators into recognized contributors with a clear identity. Beyond that, it is equipped with a rich array of technical features designed to streamline and elevate the translation process.
What do you dislike about the product?
There’s nothing significant enough to dislike about this platform, but improvements can be made. For instance, translators should be able to view reviewer changes even after submitting a job.
Additionally, notifications should be sent immediately when a job is posted, as they are sometimes delayed by several hours.
Additionally, notifications should be sent immediately when a job is posted, as they are sometimes delayed by several hours.
What problems is the product solving and how is that benefiting you?
As a translator, I’ve had the opportunity to work on many large projects on this platform. I have been active here for several years, consistently receiving assignments, and the fact that this tool is free is a significant advantage for me.
Smartling software is very easy to use
What do you like best about the product?
Smartling software is very easy to use, and if you ever need customer support, their team responds promptly and helps you solve any issues
What do you dislike about the product?
There are no real downsides, but I would like to have the option of using a dark mode.
What problems is the product solving and how is that benefiting you?
I use it for my translations.
Excellent platform for customers and freelance translators
What do you like best about the product?
This platform ensures prompt payment for translators and stands out as an excellent solution for delivering timely, high-quality translations. It can be seamlessly integrated into a wide range of websites and platforms, making it a versatile choice for various needs.
What do you dislike about the product?
They use a third-party financial company to handle monthly payments, and there have been a few incorrect transactions made to me.
What problems is the product solving and how is that benefiting you?
As a freelance translator, I find that Smartling provides an excellent platform for handling translation jobs, offering useful AI features and effective glossary management tools to support my work.
Great user experience
What do you like best about the product?
Fast and easy workflows, intuitive tool, great assignment process. They're always adding new features to enhance productivity.
What do you dislike about the product?
There's a slight delay in email notifications, since jobs fist become available in the tool and the email notifications are received a few minutes later.
What problems is the product solving and how is that benefiting you?
Faster email notification delivery
The team is very friendly and helpfull.
What do you like best about the product?
Definitely comunication. The team always helps me with some questions I have.
What do you dislike about the product?
For me, it would be time zones, we live in different time zones, and maybe the answer doesn't come swiftly.
What problems is the product solving and how is that benefiting you?
-
Smartling saves time, is always professional, with excellent software and almost perfect support!
What do you like best about the product?
The software assists with translation suggestions, it is user-friendly and can be used on mobile devices, independent of the device and regardless of location. Customer service responds quickly and reliably to technical issues. I use Smartling daily and now produce the vast majority of my translations with Smartling.
What do you dislike about the product?
Partially, the translation suggestions still somewhat resemble machine translation, but they are getting better and better.
What problems is the product solving and how is that benefiting you?
Smartling helps with clarifying questions regarding lack of context, etc., which saves time for everyone involved and ensures even higher quality translations.
A very user-friendly and efficient platform for translators and reviewers
What do you like best about the product?
Smartling is extremely user-friendly. Whether I am working on translation or review tasks, the platform makes the entire process smooth and intuitive. I especially like how easy it is to track both current assignments and upcoming projects, which helps me stay organized and efficient.
What do you dislike about the product?
So far, I haven’t found any major downsides. The overall the experience has been very positive.
What problems is the product solving and how is that benefiting you?
As an English-to-Simplified Chinese linguist, I have found that Smartling has greatly improved both my workflow and efficiency.
Smooth workflow and responsive project managers
What do you like best about the product?
The streamlined workflow is definitely the biggest advantage. It simplifies the entire process, from claiming new jobs to translating, reviewing, and submitting work. I also value the automatic invoicing and the fact that payments are always punctual.
The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool.
Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast.
The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool.
Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast.
What do you dislike about the product?
The editor is user-friendly for small jobs, but it becomes frustratingly simple when dealing with large or split projects. It lacks the advanced control and features of a true desktop CAT tool, offering limited control over TM, glossary, and QA settings. This often makes maintaining consistency across large jobs a major challenge.
With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible.
With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day.
The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly.
With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible.
With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day.
The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly.
What problems is the product solving and how is that benefiting you?
Smartling greatly streamlines my workflow by taking care of all the essential administrative tasks. As a translator, this enables me to concentrate on my main strength—producing high-quality translations—without being distracted by less productive activities such as finding clients, preparing complex files, or handling the invoicing process.
showing 21 - 30