Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Constant and plenty of work opportunities
What do you like best about the product?
I can get plenty of good opportunities at Smartling. PMs are efficient and professional. The translation dashboard is also efficient and ready to start your tasks on your browser immediately. It's quite stable. I've never seen issues/errors.
What do you dislike about the product?
I want to fix the view of job list (I prefer Task Due Date Ascending), but I have to sort it every time I use the dashboard. A few times, but it took time to get support by PM (mostly PMs are very ready to support).
What problems is the product solving and how is that benefiting you?
A continuance of job opportunity is essential for translators. Smartling offers it to me. Even if you see any issues to proceed your jobs, an escalation route is ready. You can get answers usually within 24-hour.
I'm going to lose my job as a translator
What do you like best about the product?
very efficient, they provide two AI translation options and one machine translation, means that we have more options to choose
What do you dislike about the product?
we are not translators anymore. we are just picking the most suitable version and provide minor edits.
What problems is the product solving and how is that benefiting you?
I don't need to worry about formatting, translation memories and glossaries.
Smartling Review
What do you like best about the product?
The ease of of uploading documents to have translated.
UI
existing translations from your Translation Memory
UI
existing translations from your Translation Memory
What do you dislike about the product?
High curve to learn the platform
administration features are lacking
administration features are lacking
What problems is the product solving and how is that benefiting you?
Translation for website and adhoc jobs
Smartling tool needs some enhancements
What do you like best about the product?
1. Easy to use.
2. Reasonable MT output quality.
3. Friendly User Interface.
4. Adequate and detailed reports.
5. Straightforward query cycle.
2. Reasonable MT output quality.
3. Friendly User Interface.
4. Adequate and detailed reports.
5. Straightforward query cycle.
What do you dislike about the product?
1. QA check is not enough for checking numbers, links, inconsistencies, tags, punctuations, etc.
2.No export/import function in order to be able to do some external QA checks using Xbench, QA Distiller, Verifica, etc.
3.No spelling check within the tool.
4. Sometimes machine translation results are not displayed, and I can't make use of them.
5. Sometimes I can see the task in Upcoming pane, and it is not shown in the Available To Accept pane, so I can't claim it.
2.No export/import function in order to be able to do some external QA checks using Xbench, QA Distiller, Verifica, etc.
3.No spelling check within the tool.
4. Sometimes machine translation results are not displayed, and I can't make use of them.
5. Sometimes I can see the task in Upcoming pane, and it is not shown in the Available To Accept pane, so I can't claim it.
What problems is the product solving and how is that benefiting you?
It enhances my productivity and helps me track my monthly revenue and production.
Smooth work experience
What do you like best about the product?
It is easy to use and quite intuitive. I like the option of downloading the file for external QA review.
What do you dislike about the product?
The machine translation autopopulated not aways takes into consideration the tone (formal/informal) indicated on the Style Guide. That results in unnecessary extra work in languages where the tone of voice needs different approaches depending on that.
What problems is the product solving and how is that benefiting you?
It is for sure better than using a word document.
Very easy to use and quick
What do you like best about the product?
Very user-friendly functionality, no odd things. Easy to concentrate on tasks. Vocabulary, style guide, etc. are all at hand also.
What do you dislike about the product?
I've pretty used to it, don't want to change anything. Except for there is sometimes a bug when reloading the dashboard, you cannot see some tasks. However, one more reloading always help.
What problems is the product solving and how is that benefiting you?
It integrates AI tools , which makes translation much quicker. Very often, you need just to edit the target text a little to make it sound natural.
Great CAT tool to use!
What do you like best about the product?
It is easy to use wherever you are as long as you have Internet connection. It has all that a translator needs for their work (context, glossaries, TMs, AI/MT suggestions, TM/term search, query management. I particularly like their auto invoicing feature which saves a translator effort to cross check things.
What do you dislike about the product?
I do not like the tool's limitation to sort by string numbers, which makes a translator's work hard as they have to translate out of context. And the way jobs are assigned has made it worse as a job/file might be assigned to different translators. This results in a translator being unable to work on the first or latter half of a sentence as those might have been assigned to another translator and are in locked status.
What problems is the product solving and how is that benefiting you?
It helps me a lot as it allows me to be able to work anywhere anytime, on a PC, iPad or even smart phones, though you cannot really translate on phones - you can accept jobs from there.
Easy process to choose/approve tasks
What do you like best about the product?
Easy process to choose and approve tasks.
What do you dislike about the product?
Unpredictable workload and too many small tasks (meaning low paymnet)
What problems is the product solving and how is that benefiting you?
Sometimes the pages do not update, like Invoices page not updating.
I've been using it for 11 years
What do you like best about the product?
Friendly interface, easy access to translation memories.
What do you dislike about the product?
Low rates, everything is AI-generated, and there is no place for search engine optimization.
What problems is the product solving and how is that benefiting you?
Smartling is solving the problem of getting your translations fast.
Experience as a French translator
What do you like best about the product?
The dashboard, which is very intuitive, and the translation tools inside the project when translating something (Translation Memory, changes for the highest fuzziness, quality checks, and glossary). Everything can be viewed on the same page.
What do you dislike about the product?
Context should be mandatory and the translation should be seen in real time. Also, it would be great if the platform could work the same way even if the project is over 20 pages. Right now, if there are more than 20 pages, 100% and high fuzziest do not populate automatically.
What problems is the product solving and how is that benefiting you?
Everything we need is on one page, and there is no need to add them manually; everything is done automatically and linked to the project.
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