Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Working with jobs made easy
What do you like best about the product?
Jobs are sent directly to your account and you can start working on them whenever they become available without any complicated process of approving jobs. The use of platform is easy and straightforward.
What do you dislike about the product?
It is not guaranteed that you have jobs available. Sometimes you may get "too" much work with a very short deadline, but often it happens that you don't have any jobs.
What problems is the product solving and how is that benefiting you?
Sometimes a lack of work. Solution: Send more clients/jobs those who have worked a long time so that there was more regular work.
Intuitive and user-friendly
What do you like best about the product?
The tool is very simple and straightforward, hence, user-friendly. It contains all the features that are needed in localization, so the dashboard is not confusing or visually contaminated as in other CAT tools.
What do you dislike about the product?
Sometimes the TM panel at the right does not show the latest entries stored in the TM and you need to go to the TM section and perform the search there to get the most up-to-date strings.
What problems is the product solving and how is that benefiting you?
Ease of use and straightforwardness. No unnecessary features distracting the sight.
Smartling leads the AI translation revolution in quality, technical expertise and dedicated support
What do you like best about the product?
Using the platform for many years, Smartling has made the usefulness and necessity of AI-powered translation apparent through intuitive systems and advanced support for almost any file type. I'd certainly recommend it to any potential client that wants to leverage powerful support for their localization needs.
What do you dislike about the product?
Some file types are not often parsed comprehensibly and awkward line breaks can lead to truncated strings that are very hard to parse, especially when dealing with APAC languages etc. Investing time in cleaning up source files and making sure all context is communicated beforehand goes a long way in ensuring a quality final output. Glossaries and other linguistic assets are also a must in this regard.
What problems is the product solving and how is that benefiting you?
As a localization manager Smartling is an amazing tool for managing localization across many countries and locales, and as a Japanese to English translator, the opportunity to engage with the product directly on JP-EN jobs has shown the high-quality final output it creates on many occasions – certainly look forward to more!
Firsthand witness to translation process transformed over 8 years as an EN-ES translator
What do you like best about the product?
Having their own development team means that they are always there to help if some feature is not working as expected and they are open to suggestions to make the translation workflow smoother.
I've been translating with them for 8 years now and I use the platform on daily basis. It's pretty straightforward and, since it's web-based, no instalation is necessary.
Even though you cannot translate from a smartphone, I'm still able to do the rest of the actios, such as check the list of current jobs, accept the jobs available, see an estimate of the words to translate... Basically, everything except translating or reviewing per se. This means, for example, that I can receive a request email and check all the details to see if I can accept it knowing that I will be able to deliver it on time, all on the go.
I've been translating with them for 8 years now and I use the platform on daily basis. It's pretty straightforward and, since it's web-based, no instalation is necessary.
Even though you cannot translate from a smartphone, I'm still able to do the rest of the actios, such as check the list of current jobs, accept the jobs available, see an estimate of the words to translate... Basically, everything except translating or reviewing per se. This means, for example, that I can receive a request email and check all the details to see if I can accept it knowing that I will be able to deliver it on time, all on the go.
What do you dislike about the product?
Being web-based, sometimes the segments in progress don't get saved properly if I change from one computer to another. I get a warning message, but I'm not sure what are the actual consequences to the translation still in progress.
Also, really big jobs (over 2000 segments) are still problematic. It gets slow, the filter of the translation pannel doesn't work and the QA check gets glitchy, too.
Also, really big jobs (over 2000 segments) are still problematic. It gets slow, the filter of the translation pannel doesn't work and the QA check gets glitchy, too.
What problems is the product solving and how is that benefiting you?
It helps me get a steady stream of work on monthly basis in one single platform. PMs reach out from time to time with new accounts that meet my expertise and the content is right down my alley, so I can translate with even more confidence.
World-class AI-Based Translation Platform
What do you like best about the product?
* Fair rates.
* Powerful software that's regularly updated with new features.
* Friendly and supportive vendor managers.
* Punctual payment.
* Continuous flow of work with diverse topics.
* Powerful software that's regularly updated with new features.
* Friendly and supportive vendor managers.
* Punctual payment.
* Continuous flow of work with diverse topics.
What do you dislike about the product?
* Work package reservation is very competitive and sometimes, it can be difficult to reserve file. Some projects, however, have the auto-reservation option activated.
* Limited payment options in terms of payment methods and currency.
* Limited payment options in terms of payment methods and currency.
What problems is the product solving and how is that benefiting you?
As a language service provider, I use the Smartling platform to translate, review and edit texts. I also use the invoicing features to keep track of delivered work and monthly invoices.
It is helpful and resourceful
What do you like best about the product?
Smooth and easy to use. The interface is intuitive.
What do you dislike about the product?
Job assignment system sometimes is slow.
What problems is the product solving and how is that benefiting you?
It integrates the translation processes and project management. So, the working efficiency improved.
Smart translation platform that boosts performance
What do you like best about the product?
Smartling is one of the most efficient and easy-to-handle translations platform I know, the design is very clear and the translation interface nice and easy to navigate.
What do you dislike about the product?
I do not see any disadvantages of the platform.
What problems is the product solving and how is that benefiting you?
Smartlig helps to delete complexity of the translation process and helps managing big volume projects with easy.
Streamlined Translation with Great Support
What do you like best about the product?
Smartling makes managing translations across multiple languages incredibly simple. The user interface is intuitive, and the workflow automation saves a huge amount of time. I especially appreciate the collaborative features that allow translators, reviewers, and developers to work seamlessly in the same platform. The integrations with CMS and code repositories are smooth, and customer support is always responsive and knowledgeable.
What do you dislike about the product?
While Smartling is powerful, it can feel overwhelming at first because of the number of features and configuration options.
What problems is the product solving and how is that benefiting you?
Smartling is helping us centralize and streamline the entire translation process, which used to be manual, time-consuming, and prone to errors. By automating workflows and providing real-time visibility into translation progress, it reduces delays and improves consistency across all of our multilingual content.
A tool in the process of improvement
What do you like best about the product?
An option to download the translation in a Word format and do a thorough spellcheck.
What do you dislike about the product?
Not well organised workbench as far as display of AI, TM and matches is concerned.
Poor terminology capabilities compared to Trados.
Limited capability as far as TM search is concerned.
Restricted options for working offline.
Poor terminology capabilities compared to Trados.
Limited capability as far as TM search is concerned.
Restricted options for working offline.
What problems is the product solving and how is that benefiting you?
I can work for my client who prefers this tool.
Transparent, Innovative, and Easy to Use
What do you like best about the product?
Smartling stands out for its transparency and ethical business practices. Their clear pricing and open communication build trust, making them a reliable partner. Philippe and Kian are a pleasure to work with, and have always been responsive and pro-active in supporting us.
The platform is user-friendly, with a flexible interface that’s accessible to both technical and non-technical users. Integration with HubSpot and other tooling was also seamless, allowing us to blend manual and automated translations.
Recent investments in AI have significantly improved speed and accuracy and reduced overall translation costs which is always a positive.
Overall, Smartling is an excellent choice for businesses looking for reliable, innovative localization solutions.
The platform is user-friendly, with a flexible interface that’s accessible to both technical and non-technical users. Integration with HubSpot and other tooling was also seamless, allowing us to blend manual and automated translations.
Recent investments in AI have significantly improved speed and accuracy and reduced overall translation costs which is always a positive.
Overall, Smartling is an excellent choice for businesses looking for reliable, innovative localization solutions.
What do you dislike about the product?
No major drawbacks. Some of the advanced features may require a learning curve for new users.
What problems is the product solving and how is that benefiting you?
Smartling is making it easier for our team to manage translations by providing a simple, smart platform that helps us deliver accurate, consistent content to all our international audiences.
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