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External reviews

301 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tyler M.

The best modern CMS

  • February 07, 2020
  • Review verified by G2

What do you like best about the product?
We tried just about all the headless CMS solutions, and Contentful was the most polished, most fully-featured, and was the easiest for non-technical team members to figure out and use.
What do you dislike about the product?
GraphQL is the future of APIs, and most small startups use it now, but it is limited to the higher-level plans.
What problems is the product solving and how is that benefiting you?
We use Contentful to manage everything from our websites and landing pages, to which sponsors to display on which programs, to configuration options and translations for in-person displays.
Recommendations to others considering the product:
Contentful is a great option, and by far the most polished one we evaluated.


    Amanda G.

Content structure for the creation of websites

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
It allows you to add new content models very easily, it is a very intuitive and easy-to-use application aimed at beginners, in the same way it easily integrates with other modalities, including a basic text editor and its content model is really flexible, by What is characterized by being an application that helps me when automating content creation.
What do you dislike about the product?
Sometimes it takes too long to update the changes that are made in the preview pages, which greatly delays us in the activities that depend on these actions because there is clearly nothing left to wait for them to load and as I mentioned is a Very slow process, about 1 hour or maybe more.
What problems is the product solving and how is that benefiting you?
It is an application that provides us with a content structure to be able to promote websites, applications and devices, thus facilitating the creation of professional content in an automated way thanks to a variety of tools as well as allowing us to share each of our creations without any type of restriction which extends our reach.
Recommendations to others considering the product:
It is an application that will adapt easily to the needs that present as a company when creating content and in this case we speak within the context that corresponds to web pages, applications or devices in the same way will be very useful when storing data to develop a project for example.


    Gerry S.

Implementation is accessible to all.

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
Even for those not used to CMS, the UI is simple and intuitive.
What do you dislike about the product?
Spaces and users need a certain amount of development.
What problems is the product solving and how is that benefiting you?
It's easy to use and super clean to enjoy so much. LOVE how our different parties will receive updates and review their different sections. Nevertheless, it is not possible to chat on the forum with direct support or assistance. Spaces and client interfaces were also available in different packages-this would help us increase the size.
Recommendations to others considering the product:
It is important to choose the right partner to introduce so that items are not left as highly customisable.


    Consumer Goods

Easy to Use Content Platform

  • November 08, 2019
  • Review verified by G2

What do you like best about the product?
The software was very quick to implement and get off the ground running quickly. We were demoing within the first week of use. Loads quickly, and the API is easy to use.
What do you dislike about the product?
Image uploading can be painful and requires it to be done one by one manually. Ability to export views would be useful.
What problems is the product solving and how is that benefiting you?
The cloud-based platform is crucial to having our team members access and publish remotely.


    Entertainment

Great tool - Easy to use for marketing department

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
We successfully migrated from word press to Contentful. I like how easy to use it is for our marketing department to make updates to our website. It is seamless and requires no additional deployments for copy/image changes.
What do you dislike about the product?
As a smaller business, there is no middle tier to using Contentful. You either use the free version, or pay for large scale enterprise use, which is too much. It would be helpful if there was a middle solution to allow for expanded use.
What problems is the product solving and how is that benefiting you?
We no longer have to make deployments to dev, staging, then to production for every small change. We were able to make templates which marketing could easily make changes to at any time. Marketing also no longer needs to depend on tech deployments.


    Computer Software

Not Timely, Hard to use

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
I like that it looks nice and modern. That's about it. Good UI. Horrible UX.
What do you dislike about the product?
Everything else. We use both Wordpress and Contentful, but I wish I could move everything back to wordpress. You never know when things will update and when an update is pushed through it could take HOURS. Additionally, it's so complicated on the back end that only our developers are allowed to approve changes making it a NIGHTMARE to use when someone is on vacation, or out of office and you have time sensitive projects.
What problems is the product solving and how is that benefiting you?
Nothing, I guess our site looks marginally better?


    Mauricio S.

Great for serving content to apps

  • August 26, 2019
  • Review verified by G2

What do you like best about the product?
The ability to change content state (as draft, published, etc.). Very dynamic and useful. Easy to integrate using its API and key/environment structure.
What do you dislike about the product?
A little bit difficult to set a custom data structure without providing JSON structure
What problems is the product solving and how is that benefiting you?
Fast content serving (for images in my case). It is really fast, just what I needed.
Recommendations to others considering the product:
Try it! Use a test space to try all the great features it provides.


    Manuel M.

Build web pages and content libraries

  • August 19, 2019
  • Review provided by G2

What do you like best about the product?
Contentful is simple to use and comprehend, even for beginners in this sort platforms. What I like most about this platform is that it allows me to edit every type of content, coming in different formats, so our website is always renewed and grabbing attention. As a user of WordPress, I can tell Contentful is safer and more reliable than WordPress, so I definitely don't regret switching platforms at all.
What do you dislike about the product?
To be frank, I have never come across any serious problem with Contentful. There are some minor complications when you start integrating it with Gatsby and when you start to model content, but there's nothing else to say.
What problems is the product solving and how is that benefiting you?
Contentful is used in my organization across several departments, but it is specifically used in the Marketing Department to build web pages and content libraries that will be later used for Marketing purposes. We decided to implemented and keep Contentful because it provides many functions to maintain our information secured in our servers as a backup. I work as a developer too, and the usage of Gatsby as a static generator has been really helpful and has guided us a lot.
Recommendations to others considering the product:
For any company focused on easy marketing behavior, Contentful is the right content management platform. There are only a few instances in which it would not be well suited, as if you had to handle huge amounts of information. In those specific cases, you might need another software.


    Thomas I.

Great Headless CMS used by the Swiss Red Cross

  • August 07, 2019
  • Review verified by G2

What do you like best about the product?
Contentful is an extremely stable, secure and user-friendly system with high availability and speed. As an NPO, we can benefit from an extremely generous NPO price plan.
What do you dislike about the product?
It's a pity we can't benefit from all the new features because the NPO pricing model has been adjusted. We'd be very happy to pay part of the cost, but we can't keep up with the "large space" model.
What problems is the product solving and how is that benefiting you?
Thanks to Contentful, we have converted to a Headless CMS infrastructure and benefit from the very well structured input masks for our editors.
Recommendations to others considering the product:
Contentful has a very high standard and usability as well as a very efficient support! If you are an NPO you profit from a great discount, although not all features are available on the legacy plan.


    Fred T.

A great tool to manage content

  • July 30, 2019
  • Review provided by G2

What do you like best about the product?
The provided API is quite fast and reliable. When it comes to uploading media, Contentful makes this process easier and faster than other similar CMS tools. Besides, it is a secured platform, counting with a very reliable system of verification and control of input entries and it has a high level of flexibility, so you can structure your data in any way you want and. The company also provides help to integrate with a different application based on language Java, C# and many more . Contentful makes very easy to sort and edit your content.
What do you dislike about the product?
Sometimes we need to deal with HTML, CSS, and Javascript, these things are not handled in Contentful as efficiently as I'd like. I mean, it's not bad, but it’s only useful if you want to add several contents at the same time. However, some of my colleagues have told me its biggest issue has to do with integration, because it doesn’t support many solutions. Personally, I haven't proven this.
What problems is the product solving and how is that benefiting you?
This is a great tool to manage content. In my previous company, we worked with PatriotSystem and it was good, but Contentful is a better CMS in so many ways . Content API is quite fast and so reliable, all our Marketing actions can be completely done in a couple of minutes. Contenful CMS provide space a nice content management solution which is quite handy in working with the different project.
Recommendations to others considering the product:
The best tool for managing content without being worriend about HTML stuff. I recommend Contentful for those who are not good with development, but still want to build a nice landing page and with content.