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Unlocking Insights with RudderStack
What do you like best about the product?
RudderStack allows business to easily integrate and manage customer data across multiple platforms,It empowers organizations to make data-driven decisions effectively.Rudderstack is designed to be highly adaptable.It enables real-time data processing allowing business to respond quickly to customer interactions and behaviour,RudderStack is built to scale with organizations accommodating increased data volume and complexity without sacrificing performance.
What do you dislike about the product?
New users may face a steep learning curve when first using the platform,For larger organizations or those needing extensive feautres the pricing model can become a concern,users have reported challenges with performance while handling very high volumes of data.
What problems is the product solving and how is that benefiting you?
RudderStack centralizes data collection,allowing business to unify customer interactions from various sources from single view.It offers greater flexiablity and control,allowing organizations to avoid dependency on a single vendor and adapt their data strategies as needed.
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A Key Asset In Our MarTech Process
What do you like best about the product?
Its data warehouse first focus is a game changer. The low-friction data ingress and egress warehouse within a single tool reduces our maintenance overhead and provides more actionable data. Furthermore, the fantastic support from RudderStack's team has been instrumental in ensuring a smooth and productive integration process at various phases of our technology journey. Their responsiveness and expertise have consistently exceeded our expectations.
What do you dislike about the product?
Permissions management in RudderStack leaves a bit to be desired. RBAC is nearly non-existant.
What problems is the product solving and how is that benefiting you?
Low friction data warehouse ingress and egress for better decision making and customer acquisition, engagement, and retention. We spend less time moving data between platforms.
A snappy, comprehensive package with excellent customer support
What do you like best about the product?
It is easy to setup and integrates directly into our data warehouse, while maintaining full ownership of our data.
Support is excellent, each client has their own dedicated team who are quick to respond to any queries, often within 24 hours, despite our timezone differences. The team is extremely professional and patient when it comes to trobuleshooting issues and will not hestiate to jump on a call where necessary.
Support is excellent, each client has their own dedicated team who are quick to respond to any queries, often within 24 hours, despite our timezone differences. The team is extremely professional and patient when it comes to trobuleshooting issues and will not hestiate to jump on a call where necessary.
What do you dislike about the product?
Documentation of features can be improved, lack of automated alerts if any pieplines are down or encountering an error.
Troubleshooting for Profiles can also be challenging due to basic error handling - the same error code can be thrown for different issues though it's understandable as it is a relatively new service.
Troubleshooting for Profiles can also be challenging due to basic error handling - the same error code can be thrown for different issues though it's understandable as it is a relatively new service.
What problems is the product solving and how is that benefiting you?
Integrating and unifying diverse data sources to create a comprehensive view of each customer. We are better equipped to personalize the web experiences for each of our customers and create relevant, high value segments for our various teams to tap into and develop initiatives for.
Great tool for efficient and reliable tracking
What do you like best about the product?
- Source and destinations easy to set up and manage, with a great interfaces and useful features to easily access the information you need.
- Great transformation layer with many possibilities, from simple to much complex strategies.
- Integrate with all popular tools
- Great team, super reachable thanks to the dedicated Slack channel.
- Great transformation layer with many possibilities, from simple to much complex strategies.
- Integrate with all popular tools
- Great team, super reachable thanks to the dedicated Slack channel.
What do you dislike about the product?
Still missing alerting and analytics features .
What problems is the product solving and how is that benefiting you?
Rudderstack allows us to implement and maintain efficient In-Product tracking through multiple apps.
Very functional platform but takes a some study to use it
What do you like best about the product?
1. Pretty much retl destinations
2.Team is professional and I like that we have a slack team to communicate, it would be much more effcient than email
3. The product design is concise and I can see that features are constantly being added to enhance the user experience
2.Team is professional and I like that we have a slack team to communicate, it would be much more effcient than email
3. The product design is concise and I can see that features are constantly being added to enhance the user experience
What do you dislike about the product?
1. I think some of the guides on the official websites are not comprehensive enough, and there are some important details that are not written out
2. Some technical background is required for the operator, takes time to learn for tradition marketing operator
2. Some technical background is required for the operator, takes time to learn for tradition marketing operator
What problems is the product solving and how is that benefiting you?
1. id stitchind would be a key and most important feature for us, as we are using mutiple platforms, we really need to stitch the ids together and have a 360 view of customer. Also as 3rd party cookies being disabled, we need a more relaible id.
2. retl: make sure our platforms are sharing the same data source. We are also planning on passing ML results using the retl function of rudderstack to further enpower our personalization
2. retl: make sure our platforms are sharing the same data source. We are also planning on passing ML results using the retl function of rudderstack to further enpower our personalization
Reliable and affordable CDP
What do you like best about the product?
Good number of sources and destinations available, solid transformation layer and brilliant support
What do you dislike about the product?
A more expansive transformation pipeline would be great.
What problems is the product solving and how is that benefiting you?
Loading event analytics into the warehouse
Director of Product Management
What do you like best about the product?
The RudderStack products is a cost effective alternative to Segment. The team at Rudderstack is phenomenal and has been a great partner.
What do you dislike about the product?
RudderStack is a newer platform so doesn't have the number of capabilities that you'd get with an alternative platform. They're closing the gap on this quickly though.
What problems is the product solving and how is that benefiting you?
Rudderstack makes it easy for us to route our Ecommerce events to various analytics and ad platforms. It saves us a ton of time and effort while giving us a reliable data network.
Convenient to use, great support.
What do you like best about the product?
Rudderstack has great documentation that allowed me to ramp up pretty quick in order to do what I needed. Their support is also fast at responding, knowledgable and helpful.
What do you dislike about the product?
There is no way to re-run events without reaching out to support.
What problems is the product solving and how is that benefiting you?
RudderStack allows me to move data between various sources without making extremely custom solutions. Rudderstack also helps me easily report on that data by getting it back into our datalake.
Great tool, exceptionnal support
What do you like best about the product?
Amount of sources / destinations available
What do you dislike about the product?
The main user connections interface can be useless with a great number of connections
What problems is the product solving and how is that benefiting you?
Event Stream, ETL and Reverse ETL
Rudderstack helped bring our data stack to life
What do you like best about the product?
Having Rudderstack onboard as our destination of choice for product events has made a massive difference to our velocity as a data team.
Rudderstack's simple transforms meant we never needed to write more than 20 lines of code to get a source or destination online. Its simple interface also let us easily see our entire data architecture at a glance. Rudderstack also allows you to enable and disable sources and destinations in a no-mess way. We avoided outages while migrating, which is rare with a migration project of this size.
In addition, the Rudderstack team have been massively helpful in getting us online and providing support for our (sometimes outlandish) data requirements. Thanks folks!
Rudderstack's simple transforms meant we never needed to write more than 20 lines of code to get a source or destination online. Its simple interface also let us easily see our entire data architecture at a glance. Rudderstack also allows you to enable and disable sources and destinations in a no-mess way. We avoided outages while migrating, which is rare with a migration project of this size.
In addition, the Rudderstack team have been massively helpful in getting us online and providing support for our (sometimes outlandish) data requirements. Thanks folks!
What do you dislike about the product?
We're keen to see more automation of deploys to Rudderstack and more full-featured connectors to some destinations: Rudderstack is great for the happy path, but sometimes more obscure features of destinations aren't available. But overall very happy!
What problems is the product solving and how is that benefiting you?
We collect millions of a events a day from our products and need to push them to destinations (e.g. Mixpanel, Snowflake) with completely different data shape requirements. Rudderstack does a wonderful job of making most of that complexity completely disappear.
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