DoiT Cloud Intelligence
DoiT InternationalReviews from AWS customer
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Very good products and very efficient support
What do you like best about the product?
Doit helps us, for free, to improve and optimize our AWS infrastructure. FlexSave reduces our fargate bill. Their tool allows us to follow our budgets easily. And
their teams are very responsive and competent.
their teams are very responsive and competent.
What do you dislike about the product?
Nothing, we are delighted with their services
What problems is the product solving and how is that benefiting you?
Doit allows us to track our expenses, reduce our bills and help us with AWS configuration.
Great customer service
What do you like best about the product?
Fast responses on tickets and helpful staff who do seem to have some great depth of knowledge. I have learned a lot so far and they provide some great advice on our issues so far.
What do you dislike about the product?
Some of the custom dashboards don't work as well as they should and the issues don't seem monitored i.e. we had an issue where our BQ dashboard kept on suggesting that we needed to get slot reservations but we had already done that.
What problems is the product solving and how is that benefiting you?
Deep dive information about GCP Cloud to ensure we are doing the right things e.g. providing great advice on the BQ price changes. Also, providing information on things we can do proactively to improve the performance and costs of our services really helps, as the GCP views are awful.
Information and help at your fingertips
What do you like best about the product?
I love having the opportunity to reach for support or questions at any time and receive quality support. Tech support is very friendly and knowledgable and make working with unfamiliar tech easier.
Also the dashboards helps you keep your cost in line because it's easier to see and undertand than Google's
Also the dashboards helps you keep your cost in line because it's easier to see and undertand than Google's
What do you dislike about the product?
I probably enjoy a better UX regarding the creation of dashboards and graphs. I don't have a clear idea or solution for that, sorry.
What problems is the product solving and how is that benefiting you?
It help us keep our costs under control and help us, developers, when we face unknown things in GCP. Since we don't have a specific infrastructure department, having DoIt support help us a lot
Good service , already recommended to several customers and friends.
What do you like best about the product?
avablility of service
deep fast UI dashboard for cost analysis
deep fast UI dashboard for cost analysis
What do you dislike about the product?
I will be happy to get some changes in the UI:
- separation of network cost and other compute costs in the ui
- ability to create my own dashboard INCLUDING the default widgets available in Pulse
- separation of network cost and other compute costs in the ui
- ability to create my own dashboard INCLUDING the default widgets available in Pulse
What problems is the product solving and how is that benefiting you?
cost analysis
bugs in GCP
bugs in GCP
CTO of a SaaS provider
What do you like best about the product?
Technical expertise
Tools and dashboard
Support services
Tools and dashboard
Support services
What do you dislike about the product?
No guaranteed turn around times for support tickets
What problems is the product solving and how is that benefiting you?
- Monitor (and reduce) costs
- Assist with support
- Assist with support
Great support with knowledgeable experts and quick response time
What do you like best about the product?
- AWS support works flawlessly so far; requests get forwarded to appropriate experts, response time and quality is great. This comes with no extra cost, for the usual cost of your AWS infrastructure.
What do you dislike about the product?
It's impossible to transfer account support to DoiT when using some sort of account credits (e.g. when using the Google Startup Program).
What problems is the product solving and how is that benefiting you?
DoiT provides extensive AWS support for no extra cost.
Getting good support and advice
What do you like best about the product?
response time, solid advice and good service
What do you dislike about the product?
I don't have anything to add, our service was good.
What problems is the product solving and how is that benefiting you?
AWS EC2 cost optimization, AWS support
Professional, friendly and personalized support
What do you like best about the product?
You can get help with almost anything related to the cloud. Also takes great responsiblity.
What do you dislike about the product?
Sometimes respond times can be a bit too long.
What problems is the product solving and how is that benefiting you?
As I am the sole DevOps in our company, DoiT provides great insight and support for almost all queries.
efficient
What do you like best about the product?
Fast and efficient customer service, Reasonable prices
What do you dislike about the product?
You are about to change the plan and raise prices - the new price is double what we pay today!
What problems is the product solving and how is that benefiting you?
Corporate email
Do It review
What do you like best about the product?
Fast answers to any question I can have, so I like that
What do you dislike about the product?
I haven't found anything I don't like yet
What problems is the product solving and how is that benefiting you?
AWS Cost and technical questions
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