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MDR the solution for organizations seeking robust 24/7 threat detection and response capabilities.
What do you like best about the product?
The platform is noted for its intuitive interface and reliable background operation, requiring minimal configuration while delivering advanced threat detection
What do you dislike about the product?
A few users noted that endpoint protection can slow down devices, and that upgrades or updates may affect performance temporarily
What problems is the product solving and how is that benefiting you?
Sophos MDR is particularly effective against remote ransomware, which is harder to detect using traditional security tools
Sophos MDR
What do you like best about the product?
MDR helps organizations “stop breaches faster, free up time, and sleep better at night” by offloading the burden of threat detection and response.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
What do you dislike about the product?
Common Dislikes and Limitations of Sophos MDR:
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
What problems is the product solving and how is that benefiting you?
Sophos MDR Solves below problems:
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
Sophos MDR is a best MDR solution out there , provides proactive threat detection functionality
What do you like best about the product?
Most helpful is it's 24*7 monitoring , it is basically a cost effective SOC solution.It provides user friendly interface which is really easy for our team to track.
What do you dislike about the product?
Sometimes false negatives issues
Some features work best within the Sophos ecosystem
Some features work best within the Sophos ecosystem
What problems is the product solving and how is that benefiting you?
I am getting threat hunters with the cost paid and providing proactive threat detection. Also saving my IT professionals time as they can focus on other Infrastructure based solution. We are able to focus on other critical issues.
Solid security operations, but containment needs work
What do you like best about the product?
What we like best about Sophos MDR is the 24/7 expert threat monitoring and rapid response.
The MDR team acts as an extension of our internal security operations, providing actionable alerts and guided response support, which gives us confidence and peace of mind, especially outside business hours. Their expertise in investigating complex threats and reducing false positives has been a key advantage.
The MDR team acts as an extension of our internal security operations, providing actionable alerts and guided response support, which gives us confidence and peace of mind, especially outside business hours. Their expertise in investigating complex threats and reducing false positives has been a key advantage.
What do you dislike about the product?
What we dislike about Sophos MDR is the limited containment in specific threat scenarios.
In a recent case involving the Horabot trojan, MDR did not fully contain the threat — email propagation was not blocked in time, and containment actions required manual follow-up. This revealed a gap in automated response and containment capabilities for advanced or evasive threats.
In a recent case involving the Horabot trojan, MDR did not fully contain the threat — email propagation was not blocked in time, and containment actions required manual follow-up. This revealed a gap in automated response and containment capabilities for advanced or evasive threats.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us address the challenge of 24/7 threat detection and response with limited internal resources.
Their expert team monitors and investigates alerts around the clock, reducing our response time and allowing our internal team to focus on strategic initiatives rather than constant alert triage. The MDR service has significantly decreased false positives and provided clear guidance during incidents, improving our overall security posture and confidence in threat handling.
Their expert team monitors and investigates alerts around the clock, reducing our response time and allowing our internal team to focus on strategic initiatives rather than constant alert triage. The MDR service has significantly decreased false positives and provided clear guidance during incidents, improving our overall security posture and confidence in threat handling.
The introduction went very well!
What do you like best about the product?
Reliable product, good introduction, and good service also in daily operation.
What do you dislike about the product?
Currently, I can't think of anything that could be negative here.
What problems is the product solving and how is that benefiting you?
It is a reliable SOC that protects our daily operations.
Sophos MDR offers a robust and responsive managed detection and response service.
What do you like best about the product?
What I like best about Sophos MDR is the 24/7 expert-led threat monitoring and response, which ensures that potential security incidents are swiftly identified, investigated, and neutralized—even outside business hours. The combination of real-time alerts, detailed reporting, and human-led analysis provides a high level of confidence in our overall security posture. Additionally, the integration with our existing Sophos ecosystem makes deployment and management seamless.
What do you dislike about the product?
What I dislike about Sophos MDR is that while the threat detection and response are excellent, the alert notification system can sometimes be overly sensitive, generating a high volume of low-priority alerts that require filtering. Additionally, the initial onboarding process could be more streamlined, especially when integrating with third-party tools or existing SIEM solutions. Some advanced customization options are also limited unless you're on the higher-tier service.
What problems is the product solving and how is that benefiting you?
Sophos MDR provides 24/7 expert threat detection and response, reducing risk, saving internal resources, and improving our overall security posture.
AN EXCELLENT TOOL FOR THE DETECTION AND CONTROL OF THREATS ON THE NETWORK
What do you like best about the product?
THAT WE CAN BE WITHOUT WORRY ABOUT THE CONTROLS THAT THE MDR MAY HAVE AS WELL AS CUSTOMER SUPPORT
What do you dislike about the product?
IT COULD BECOME COSTLY FOR CERTAIN COMPANIES AS WELL AS ITS FREQUENCY OF USE
What problems is the product solving and how is that benefiting you?
HELPS US IN THE DETECTION AND DETENTION OF THREATS, AVOIDING LOSSES
Sophos has always provided robust and reliable network protection.
What do you like best about the product?
Sophos MDR is easy to deploy, easy to use, and easy to maintain.
What do you dislike about the product?
Sophos MDR is a bit on the expensive side, but worth it.
What problems is the product solving and how is that benefiting you?
Sophos MDR is helping us to adhere to regulatory guidance providing for an MDR package.
Sophos MDR: superior proactive security at the click of a button
What do you like best about the product?
Key strengths include the speed of deployment and the ability to fully delegate threat management to the Sophos team, eliminating response delays that could prove extremely damaging. Another major advantage is the advanced reporting and the robust query database available to assess asset status.
What do you dislike about the product?
Despite being well-structured, the abundance of available data does take some getting used to. The inability to quickly and easily report false positives straight from the console is one possible drawback. Although the queries are clearly helpful, they appear to be more suited for seasoned users and are less useful for regular, daily tasks. That said, since this is a managed service, their use remains entirely optional.
What problems is the product solving and how is that benefiting you?
The IT department no longer has to worry about having highly skilled personnel on hand to react quickly around-the-clock thanks to Sophos MDR. Our adoption of the service was primarily motivated by the proactive threat response, the brand's strength, the Sophos technicians' expertise, and the insurance coverage in the event of a breach. There is a noticeable sense of increased security, and the advantages are real.
Reliable Proactive, and comprehensive MDR service backed by Skilled SOC Team
What do you like best about the product?
24/7 Threat Detection and Response.
Sophos Central Integration
Detailed Threat Reporting and Analyst Guidance
Sophos Central Integration
Detailed Threat Reporting and Analyst Guidance
What do you dislike about the product?
While the core service is sold, some, operational gaps were notice. Especially the NDR Implementation and Integration is hopeless (both AWS appliance, and onLogic hardware device).
What problems is the product solving and how is that benefiting you?
Sophos MDR is addressing the key challenge of continuous threat detection and incident response in a resource constrained environment.
Sophos MDR solves:
Alert fatigue, lack of in-house expertise.
Delayed incident response.
Visibility Gaps
Sophos MDR solves:
Alert fatigue, lack of in-house expertise.
Delayed incident response.
Visibility Gaps
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