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A great product with many functionalities.
What do you like best about the product?
Easy to operate and very intuitive, highly recommended.
What do you dislike about the product?
I haven't found any bad points at the moment.
What problems is the product solving and how is that benefiting you?
It is a great product that helps me protect my organization's assets.
I have been working with MDR from differents brand since more than 10 years
What do you like best about the product?
Easy browsing over the alerts, events, Techonolgies ingested, reducing time to investigate (triage) alerts, redcuce false positive, prioritaze, an dsupport to remediate
What do you dislike about the product?
Still reviewing, EPS, storage, retention, DataLake, etc
What problems is the product solving and how is that benefiting you?
Early detection, Triage, compatibility with other third products, reporting, Threat Hunting, root cause analysis. Reduce to costumers fatigue security review
Very very good, i dont have any bad review
What do you like best about the product?
The fast respond and the fast detection.
What do you dislike about the product?
The dashboard arent configurable to edit.
What problems is the product solving and how is that benefiting you?
I resolved the suspicions events and detect reals events
a powerful solution within your reach
What do you like best about the product?
Price and performance are very good for business solutions.
What do you dislike about the product?
the dashboard can be somewhat cumbersome and not intuitive at all
What problems is the product solving and how is that benefiting you?
great capabilities for a robust security solution
Excelent performance by MDR
What do you like best about the product?
One of the most powerful tools in the catalog is Sophos for endpoint protection.
It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators.
It offers significant benefits not only for end users but also for implementers, thanks to its simplicity and the high level of visibility it provides to administrators.
What do you dislike about the product?
The price is some cases is unreachable for some clients is the only thing that i dislike from this solution
What problems is the product solving and how is that benefiting you?
Sophos MDR helps my clients achieve better security outcomes than Intercept X Advanced alone. Its AI capabilities address continuity challenges, while also helping my company attract new clients and upgrade existing licenses.
Active and reliable protection with real human support
What do you like best about the product?
The most useful thing is to have a team of experts working in the background, detecting and responding to incidents before they become serious problems. The 24/7 analysis capability, detailed reports, and smooth communication with the Sophos team make a big difference.
What do you dislike about the product?
Overall, the experience has been very good, but if there's something I would improve, it would be that some reports could be presented in a simpler way so that non-technical people can also understand them without difficulty. Sometimes the amount of technical information can be overwhelming if one is not familiar with certain terms.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us face one of the biggest challenges we had: the lack of visibility and response to threats in real time. Before, we relied entirely on our internal capabilities, which were limited by resources and time.
With Sophos MDR, we now have a specialized team that constantly monitors our infrastructure, detecting suspicious behaviors, investigating incidents, and responding quickly. This has allowed us to reduce the risk of breaches, avoid major damage, and focus on our operations without constantly worrying about potential threats.
With Sophos MDR, we now have a specialized team that constantly monitors our infrastructure, detecting suspicious behaviors, investigating incidents, and responding quickly. This has allowed us to reduce the risk of breaches, avoid major damage, and focus on our operations without constantly worrying about potential threats.
We have been using Sophos MDR for about 3 years and so far there have been no problems.
What do you like best about the product?
The detection of threats works great. We receive information about the incidents, but we only need to take action if the MDR team requires additional information.
What do you dislike about the product?
We have not yet found a way to generally include "false positives" in a kind of "whitelist."
What problems is the product solving and how is that benefiting you?
As mentioned at the beginning, we can focus our attention on other important tasks thanks to the work of Sophos and the MDR team. The MDR team performs their tasks to our full satisfaction, with most threats being directly eliminated by Sophos/the MDR team without us having to take action.
Advanced protection in real-time
What do you like best about the product?
What I like about Sophos MDR is ease to use and implement, that it provides a real-time alerts and also actionable guidance. It can be 24/7 monitoring with powerful threat protection for the network, and they provide 24/7 support
What do you dislike about the product?
What I dislike about Sophos MDR they have not flexibility with third party security tool and many industries working on hybrid environment but the Sophos not integration with non-Sophos products. Ease of integration for continuous security operations.
What problems is the product solving and how is that benefiting you?
Sophos MDR resolved the packet filtering, investigates and enhances incident response, prioritizes based alert send for the user and administration. Also, Sophos MDR is threat hunting.
We love quick responses to incidents in our organization.
What do you like best about the product?
The continuous supervision by experts, to eliminate constant threats.
What do you dislike about the product?
I have no complaints about the product, very efficient.
What problems is the product solving and how is that benefiting you?
We have not found any type of problems in the solution.
Centralized Management Praised Despite Compatibility Issues With Outdated Linux Kernel
What do you like best about the product?
Central management with a single pane of glass and the live human response to our MDR incidents. Not having to check emails or alerts and just knowing that someone will look after the issue is really helpful and less stressful than having to keep an eye on email/teams all the time.
What do you dislike about the product?
I haven't run into many downsides yet. The service has caught everything that it has detected since installation. Other than the software is using an outdated version of linux OS, I'm happy.
What problems is the product solving and how is that benefiting you?
Allows us to focus on the rest of our environment without having to worry about constantly checking emails/alerts regarding suspicious network activity. The human review factor give us peace of mind knowing that its not just AI doing the work but being double checked and confirmed by a human. The time from an alert to someone looking at it is very quick and again gives us peace of mind and time to work on more valuable tasks. I like the single pane of glass for the rest of our Sophos tools.
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