Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
490 reviews
from
External reviews are not included in the AWS star rating for the product.
Good virus protection with a strong MDR team
What do you like best about the product?
I particularly like the proactive response of the MDR team. As soon as a threat becomes even slightly noticeable, a ticket is immediately created to address the issue. For threats with a "High" value, a phone call/chain of calls is immediately triggered.
If you have a potential "False-Positive," you can involve the MDR support. They check and analyze and then provide recommendations.
If you have a potential "False-Positive," you can involve the MDR support. They check and analyze and then provide recommendations.
What do you dislike about the product?
The knowledge bases are sometimes quite difficult to understand. Unfortunately, they are only available in English and Chinese. If a client has been deleted from the Central Cloud, it does not automatically re-register, even if the endpoint is still installed. Once out = out. Thus, the tamper protection password is gone, and you have to fumble around awkwardly until you can uninstall and reinstall Sophos.
What problems is the product solving and how is that benefiting you?
We have been looking for a SOC and Sophos MDR offers a cost-effective alternative here.
Sophos MDR is the Solution you re looking for
What do you like best about the product?
Response times, experience, strength in cibersecurity
What do you dislike about the product?
I still dont find a thing that i dont like but you could improve the way the response team make the aproa h with costumera
What problems is the product solving and how is that benefiting you?
All the cibersecurity vertical of the company
Sophos has evolved into a modern threat detection platform
What do you like best about the product?
We have an extremely low rate of false positives. All actions taken by the MDR OPS team, regardless of true or false positive, are through and taken within the context of the user's behavior.
What do you dislike about the product?
Most of our issues involve adding folder and file exclusions to inhibit the firing of cryptolocker alerts and high CPU usage. All of these issues occur with developer machines running multiple devenv instances.
What problems is the product solving and how is that benefiting you?
Monitoring our users, who are administrators, and ensuring that backdoor applications are not installed inadvertently.
Sophos MDR, the team thats there when you cant be
What do you like best about the product?
Sophos MDR is there for you when you cant be there all the time. Having someone watch your companies back while you sleep or are on vacation gives you peace of mind you cant get other wise. It was easy to setup and get going in our environment, the emails are easy to read, and the team is there to support you when needed.
What do you dislike about the product?
They are still growing so there are something that they cant do fully just yet. Being able to lock an account down is something new that just recently came out which should have been there a launch feature.
What problems is the product solving and how is that benefiting you?
We are a small team and cant be there all the time so having something like this to watch our backs for suspicious actively is greatly needed.
24/7 Threat Detection and Rapid Response Benefits for Businesses
What do you like best about the product?
Effective, Reliable and pro-active 24/7 threat response.
What do you dislike about the product?
High Cost for Small Businesses: The pricing for Sophos MDR can be quite high, especially for smaller organizations. Comparisons with other vendors show that Sophos MDR is more expensive, which may not be feasible for all businesses
What problems is the product solving and how is that benefiting you?
Sophos Managed Detection and Response (MDR) services address several critical cybersecurity challenges and provide significant benefits:
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
MDR is a one solution for Randsome hackers
What do you like best about the product?
Sophos Manage Detection & Response are best thing it timely reporting & Reverts.
MDR Resolution is best by SOC Team
MDR Resolution is best by SOC Team
What do you dislike about the product?
Manage Detection Response is a some costly for End user
What problems is the product solving and how is that benefiting you?
Sophos MDR is Solving my problems like now i am fearless in my organization & not to worry in weekends
Good easy to use
What do you like best about the product?
It has what we need to check the status and health, and track our performance
What do you dislike about the product?
It can be overwhelming and may not be the easiest to navigate
What problems is the product solving and how is that benefiting you?
To monitor the end user protection and check the assets' details tracked in the tool
Usability & Service
What do you like best about the product?
The thoroughness, and quickness of alerting. when an issue arises.
What do you dislike about the product?
They dont have every detail, and can miss a few parts.
What problems is the product solving and how is that benefiting you?
Antivirus protection, and helps protect our endpoints against malicious PUA.
Peace of mind with 3rd party monitoring
What do you like best about the product?
Peace of mind with 3rd party monitoring.
What do you dislike about the product?
The fact that it can't actively monitor our Azure environment.
What problems is the product solving and how is that benefiting you?
Cyber security monitoring.
Quick Action in a Data Incident
What do you like best about the product?
Their quick response time, and actions taken to mitigate the extent of an incursion.
What do you dislike about the product?
Their triggers for what is classified as suspicious activity could be tightened slightly. Would have prevented more damage for us.
What problems is the product solving and how is that benefiting you?
24/7 Monitoring
showing 211 - 220