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Sophos MDR user
What do you like best about the product?
Sophos MDR provide 24/7 monitoring
Threat detect & and immediately respond and resolve Service, and best thing is MDR benefits threat intelligence at scale.
Threat detect & and immediately respond and resolve Service, and best thing is MDR benefits threat intelligence at scale.
What do you dislike about the product?
MDR Is Generally well regarded some user have reported certain drawbacks because They face some issues like, communication difficulties with Language.
What problems is the product solving and how is that benefiting you?
with Sophos MDR Solving, 24/7 security operations centre, Sophos MDR has proven to be a cost-effective and highly capable solution.
Lack of real-time visibility and context for threats.
Limited resources for threat hunting and forensic investigation.
the benefits is. 24/7 Expert Coverage
vulnerabilities, and response effectiveness.
MDR was smooth, with no need to manage multiple dashboards or vendors.
Lack of real-time visibility and context for threats.
Limited resources for threat hunting and forensic investigation.
the benefits is. 24/7 Expert Coverage
vulnerabilities, and response effectiveness.
MDR was smooth, with no need to manage multiple dashboards or vendors.
A comprehensive MDR protection and review
What do you like best about the product?
Latest features
scalability
24x7 security and team for immediate assistance
scalability
24x7 security and team for immediate assistance
What do you dislike about the product?
none as of now, it seems fine and no issues or hassle considered.
What problems is the product solving and how is that benefiting you?
24x7 support
dedicated account management
securing us even when the internal team is out of office
dedicated account management
securing us even when the internal team is out of office
Most Responsive MDR
What do you like best about the product?
The monitoring team is quick to react to any suspicious behavior. The website is easy to navigate and the program is easy to use.
What do you dislike about the product?
Sometimes the program needs to be deactivated during new program installations,
What problems is the product solving and how is that benefiting you?
They continue to monitor our end users and make sure that if any compromising links are opened, the MDR responds quickly,
Sophos MDR setup and short term review
What do you like best about the product?
Communication has been good. Quick responses to setup and questions on functionality
What do you dislike about the product?
User portal is a little difficult to navigate on some devices
What problems is the product solving and how is that benefiting you?
Consolidating our security has helped our efficiency and Sophos MDR adds to that.
The Best Virus Monitoring Program
What do you like best about the product?
The program is very easy to use and shows you what programs and files are being flagged.
What do you dislike about the product?
Sometimes known good websites and the sign-in redirects get blocks and it is hard to get them added to the allowlist.
What problems is the product solving and how is that benefiting you?
Taking care of virus monitoring and web-content filtering.
Sophos is cost effective and top choice for Companies that need an MDR
What do you like best about the product?
Easy and fast system shell access, both Live Response and Lake Querying, granular logging, can tailor agent resource utilization.
What do you dislike about the product?
From an MDR perspective, I think Sophos delivers everything you could possibly want. I would like to see more options being able to filter data lake results from within the app - for large query results you sometimes have to export to CSV to make sense of the data
What problems is the product solving and how is that benefiting you?
24/7 support to cover nights, weekends, and holidays. Quick identification of BEC style attacks.
well balanced detection analysis intertwined with reactive and pro-active support
What do you like best about the product?
the constant insights into network detections.
the oversight and the confidence in detection.
lots of integrations for different typical environment sets, which all aid the pool of detection possibility.
the oversight and the confidence in detection.
lots of integrations for different typical environment sets, which all aid the pool of detection possibility.
What do you dislike about the product?
actual data of detection hidden multiple clicks away or too sparse sometimes.
more transparency in medium+ detections would be beneficial.
UI on Central (for MDR and others) is often spaced overly generous on classic desktop environments.
more transparency in medium+ detections would be beneficial.
UI on Central (for MDR and others) is often spaced overly generous on classic desktop environments.
What problems is the product solving and how is that benefiting you?
Continuous thread analysis by security professionals and/or non-human entities.
Benefits are time for other things, like always :)
Benefits are time for other things, like always :)
Sophos is a good product for small and medium-sized businesses
What do you like best about the product?
It works in the background and does not hinder daily operations.
What do you dislike about the product?
Support mostly in English and in India.
What problems is the product solving and how is that benefiting you?
We no longer have to sift through the logs daily to respond to attacks, and the know-how is also lacking, which would need to be developed first. Therefore, it is good that security has been outsourced.
Sophos MDR
What do you like best about the product?
Sophos MDR has been a cornerstone of our cybersecurity strategy, offering comprehensive threat detection, response, and mitigation capabilities.
What do you dislike about the product?
difficulties integrating Sophos MDR with third-party and legacy systems
What problems is the product solving and how is that benefiting you?
threat detection, response, and mitigation capabilities. so that internal MIS will be able to focus on other things.
Sophos MDR - Why didn't I implement this sooner!
What do you like best about the product?
I don’t usually write reviews, but Sophos MDR has been one of the most valuable tools we’ve ever implemented. It gives us a level of peace of mind we didn’t have before. The MDR team functions like an extra employee, one who works around the clock and keeps watch while we’re away. Their service is highly customizable, making it a great fit for almost any environment. Every interaction we've had, from sales to support, has been professional and consistently positive. If I could give more than five stars, I would. It’s absolutely worth the investment.
What do you dislike about the product?
The only complaint I could give would be that occasionally I get sent a false positive warning, that takes my time to check out and verify it is in fact a false positive.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps us solve one of the biggest challenges in cybersecurity, which is constant monitoring and rapid response, something that’s especially difficult for a small team like ours. We don’t have the resources for a 24/7 security operations center, so MDR acts as an extension of our staff, providing expert threat detection and response around the clock. This not only strengthens our security posture but also allows our internal team to stay focused on day-to-day operations and strategic projects without being stretched too thin.
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