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Reliable and user-friendly security solution for 6 years - absolutely recommended
What do you like best about the product?
What I like best about Sophos MDR is the seamless integration into the entire Sophos security platform and the user-friendly operation. The MDR system works reliably in the background and provides advanced threat detection without requiring complex configurations. The combination of automated monitoring and easy handling makes it a valuable component of our security strategy.
What do you dislike about the product?
Honestly, it's hard for me to find anything negative about Sophos MDR. In the 6 years of use, there haven't been any significant problems or aspects that bothered me. The system runs stable and reliably meets all our requirements.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the problem of continuous 24/7 threat monitoring for us without having to employ our own security experts. The system automatically detects suspicious activities and advanced threats that conventional antivirus solutions might miss. The greatest benefit for us is the assurance that our IT environment is proactively monitored while we can focus on our core business. The automated threat detection and response gives us a high level of security without additional administrative overhead.
Sophos MDR: Safe and reliable
What do you like best about the product?
We have had very good experiences with Sophos MDR in terms of ease of configuration and expansion and secure operation.
What do you dislike about the product?
Nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What problems is the product solving and how is that benefiting you?
Sophos MDR is designed to help us monitor, analyze, and respond to security incidents.
Implementation of the service went smoothly. Ongoing monitoring is very good.
What do you like best about the product?
The implementation was smooth. Reaction time between detection and notifications is very fast. Descriptions of the detections are coherent to quickly identify false positives. Weekly reports.
What do you dislike about the product?
No disadvantages identified to date. Everything top.
What problems is the product solving and how is that benefiting you?
Protection against cyber threats 24/7. Quick intervention needed. Not possible with local resources. Sophos MDR cost-effective alternative.
Sophos Review 2025
What do you like best about the product?
Sophos is a powerful tool for advance threats detection and remediation. Its easy to implement and integrating with endpoint devices, I am Admin and use this product on daily basis and it like their customer support services.
What do you dislike about the product?
sometimes Sophos did not cleanup all malware and require manual cleanup, it may be for user notification that we need to remove this file.
What problems is the product solving and how is that benefiting you?
By installing Sophos on all my devices, it helps me monitor all the threats on single dashboard and send me alert emails accordingly.
Reliable and responsive threat detection tailored to our needs.
What do you like best about the product?
What I appreciate most about Sophos MDR is the continuous monitoring combined with expert-led threat response. The team provides detailed and timely alerts with contextualized guidance, which makes mitigation straightforward even for less-experienced teams. Its ease of use and integration with other security solutions allowed us to deploy it quickly and confidently. The visibility it provides into potential threats, along with professional support, gives us real peace of mind.
What do you dislike about the product?
One of the main drawbacks is the limited customization available in the alerting thresholds or response rules — especially for organizations with unique environments. Additionally, the web interface, while functional, could be more intuitive and visually refined. There’s room for improvement in the granularity of reporting, which currently doesn’t allow for deep forensic analysis without exporting and processing data separately.
What problems is the product solving and how is that benefiting you?
It detects and responds to threats 24/7, reducing IT workload and risk.
It's a good platform with interesting tools, surprised me in several ways
What do you like best about the product?
Ease of administration and affordable costs.
What do you dislike about the product?
some detection deficiencies and some false positives
What problems is the product solving and how is that benefiting you?
The fact that we do not have a unified endpoint protection platform has benefited from having behavior-based threat protection.
MDR product allowing to save time
What do you like best about the product?
Simplicity, Efficiency, manageable from Sophos central
What do you dislike about the product?
One gets the impression of being 100% protected without any flaw. Is a flaw still possible?
What problems is the product solving and how is that benefiting you?
Alerts, threats, isolation
Gain time
Easy to manage for teams
Gain time
Easy to manage for teams
Sophos MDR offers comprehensive protection and peace of mind
What do you like best about the product?
What I appreciate most about Sophos MDR is its comprehensive cybersecurity coverage, including endpoints, servers, and network. The service ensures 24/7 monitoring with a rapid response to incidents, and its deployment is simple thanks to clear and effective support.
What do you dislike about the product?
I have not noticed any weaknesses to date. Everything works as expected and perfectly meets our expectations.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the problem of lacking internal resources to ensure continuous threat monitoring. It provides us with complete visibility of our security, proactive detection of attacks, and rapid incident response, which significantly reduces risks and ensures the continuity of our operations.
Good Product for Company Enterprise Enviornment
What do you like best about the product?
Easy to use. Good GUI. Good Customer support.
What do you dislike about the product?
Lack of Support for Google Workspace Features
What problems is the product solving and how is that benefiting you?
Detection of various threats, Improved response times
Sophos MDR provided prompt threat detection giving me confidence in my device’s security.
What do you like best about the product?
The most helpful aspect of Sophos MDR is its proactive threat detection paired with expert, real-time support, which offers peace of mind by swiftly addressing security issues before they escalate.
What do you dislike about the product?
While Sophos MDR excels in proactive support, the least helpful aspect can be the occasional delay in communication during complex investigations, which may slow down the resolution process for intricate security incidents.
What problems is the product solving and how is that benefiting you?
Sophos MDR addresses the challenge of detecting and responding to advanced cyber threats by providing around-the-clock monitoring, rapid threat investigation, and expert guidance. This proactive approach helps prevent breaches before they escalate, giving me greater peace of mind and allowing me to focus on my work, knowing my systems are continuously protected and supported by security professionals
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