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External reviews

265 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Daniel H.

Senior System Consultant with primary focus on security

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
Having a large team of specialists at my back monitoring my clients 24/7/365
What do you dislike about the product?
There is no downside of using Sophos MDR
What problems is the product solving and how is that benefiting you?
We do not have to employ our own threat hunters, as Sophos MDR has the best specialists in this area


    Dileep T.

Security and Surety of Sophos

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Its the effective Service of sophos and easy to implement.
What do you dislike about the product?
I haven't find any reason of Dislike/not to recommend.
What problems is the product solving and how is that benefiting you?
It given latest update and hunts the threat and share the telemetry data about the virus.


    Retail

Solid, affordable MDR solution. Poor Tier-1 support.

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Their ticket response time and reporting is satisfactory.
What do you dislike about the product?
Tier-1 support basically just redirects you to articles that you may have already read, and doesn't seem to dig in (not totally unexpected from tier-1, but tier-1 is where problem-resolution starts, and response times are not good).
What problems is the product solving and how is that benefiting you?
Expediting minor security incident resolutions, promptly.


    Computer & Network Security

Innovating SIEM/SOC and IR Services

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
In terms of value for money, speed, and quality of service, it's the premier MDR solution available in the market.
As for the Cyber Security as a Service, our confidence lies with the Sophos team.
Super fast onboarding and integration,
We utilize most of the Sophos solutions, all of which can be overseen from a unified SaaS platform.
Good and Trustworthy Support Representatives are always there to assist if required.
What do you dislike about the product?
The DLP Solution has only EU and US templates.
The email Security needs some improvements.
What problems is the product solving and how is that benefiting you?
As mentioned previously, the sophos MDR Complete team Monitors 24/7 and manages organization-wide perimeter, with capabilities of integration with other vendors via API or Log Collector, additionally collects logs from Form 365 and Google to maintain the Email security and platforms as well.

Even if there is a Human factor breach via Phishing links or Social, the team knows how to prevent threats from spreading over the organization network, additionally, with the IR team, we can be 100% sure that the mitigation and remediation process will be accomplished.


    Primary/Secondary Education

Sophos MDR advance cybersecurity

  • May 19, 2024
  • Review verified by G2

What do you like best about the product?
It is a managed security service with stress free.
What do you dislike about the product?
The sophos central login portal slow in response.
What problems is the product solving and how is that benefiting you?
It helps to monitor and mitigate cyberthreat 24 by 7


    alaa D.

proactive threat hunting and easy to use

  • May 19, 2024
  • Review provided by G2

What do you like best about the product?
protection computers, laptop
threat detection
web filter
ease of use
What do you dislike about the product?
response for many alerts
manage servie in services
What problems is the product solving and how is that benefiting you?
force all scan over Https


    Oil & Energy

Sophos has delivered as advertised

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
The support rendered to initially configuring the policies and settings. even without support you can select the recommend setting to ensure maximum protection.

The simplicity in managing the the solution, feature rich yet very intuitive. Very easy to implment. great customer support in pre and post sales

How well it integrates with the environment.

The peace of mind knowing that your endpoints are being monitored by team of skilled cyber support techs/engineers.
What do you dislike about the product?
Not much to dislike. To be very critical i would say at times report extraction can be slightly challenging.
What problems is the product solving and how is that benefiting you?
Lack of visibility and skilled personnel to take appropriate action when alerted.

Continous update of IOCs/threat hunt rules to meet the ever evolving security need.


    Ajith W.

Security and Visibility

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
User friendly, provide better visibility and security
What do you dislike about the product?
Data correlation, incident management.
What problems is the product solving and how is that benefiting you?
Visibly about threat landscape in the network.


    Chrys T.

Sophos MDR - review from my evaluation

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Able to proactively detect and respond to security threats by a team of security professionals
What do you dislike about the product?
The reporting is not user friendly and not easy to understand.
What problems is the product solving and how is that benefiting you?
Able to proactively monitor and respond to security threats in a more timely manner


    Consumer Services

My experience with Sophos

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
Sophos was extremely easy to setup and very configurable. There are many extremely useful features for finding and removing suspicious files, I really love the threat graph that mimics what VirusTotal does. The email section of Sophos is really easy to use and very intuitive!
What do you dislike about the product?
My only downside with Sophos is that I wish there were more reports I could give to our executive team. I also wish the dashboards was more interactable.
What problems is the product solving and how is that benefiting you?
Sophos is our EDR and our SOC