Fast and intuitive Omni Channel Solution
What do you like best about the product?
- Fresh and fast UI/UX
- Easy to implement
- All-in-one solution for customer support
- Integrated AI Features
- Easy to implement
- All-in-one solution for customer support
- Integrated AI Features
What do you dislike about the product?
- Lack of customization compared to Zoho Desk or Salesforce
- Poor analytics and reporting
- Lack of simple features such as agent nicknames, etc.
- Poor analytics and reporting
- Lack of simple features such as agent nicknames, etc.
What problems is the product solving and how is that benefiting you?
It helps our company manager interactions with customers from various channels, email, contact form, social network and chatbot.
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