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OneSignal

OneSignal | 1

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External reviews

857 reviews
from G2

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    SERGIO R.

A much needed tool in the digital world

  • April 28, 2020
  • Review verified by G2

What do you like best about the product?
Best of all is the simplicity of using its interface. You can implement everything in less than 5 minutes and start sending push notifications.
It is also possible to integrate with third party APPs such as Google Analytics, Adobe Analytics...etc.

It also allows geolocation and geofencing, something very useful for local businesses.

The segmentation that it allows, can make you send notifications to people who have spent more than 15 days without visiting your website, even to people who have bought on your website.

It is also possible to send messages in different languages, something ideal for businesses with a presence in different countries.
What do you dislike about the product?
They could add new platforms like WhatsApp or Telegram and even send SMS.
However, they are being updated every few years, so I imagine they will implement these as well.

They should also allow the possibility of creating customized panels for different teams, as well as being able to send Gifs and/or videos.
What problems is the product solving and how is that benefiting you?
We have been able to impact massively on a large number of users at a low cost, which would otherwise have been a great expense.

We have been able to implement OneSignal, not only on the Web and our Community of users, but also in our Android and iOS APP, which makes us have a much more fluid communication with all our users and not repeat the notifications causing users to unsubscribe.
Recommendations to others considering the product:
Implement it as soon as possible. It is the best product in relation to quality/price to reach potential customers in a massive way and with few resources. It also allows you to segment your users and integrate it with third party APPs.


    Jasja t.

Hassle free Push Notification service!

  • April 28, 2020
  • Review provided by G2

What do you like best about the product?
What I love most about OneSignal is the fact that they make a technical challenging process [sending push notifications] accessible with their service. And with the help of their plugins for Wordpress, Magento, Shopify, …you have your integration done in no-time and you’re ready to start pushing notifications to your subscribers.
What do you dislike about the product?
OneSignal offers a great service but the one thing I would like to see improved is the Messages reporting area. Messages that are send by, I think the API, don’t become directly visible. And to see the performance for these messages I have to do multiple clicks. Would like to see the UX improved for this specific report.
What problems is the product solving and how is that benefiting you?
OneSignal allows me to get a very high CTR even compared to my email campaigns.


    Marcelo Amancio u.

One signal increases client experience

  • April 23, 2020
  • Review provided by G2

What do you like best about the product?
One Signal is the most special experience to reach our clients on the right moment. Easy to use and install. And everything I´ve needed from support team , they helped me
What do you dislike about the product?
There´s no web push for Iphone (but not their fault).
What problems is the product solving and how is that benefiting you?
Push notification, real time messages


    Arman A.

Onesignal is awesome push notifications service

  • April 14, 2020
  • Review verified by G2

What do you like best about the product?
I like their simplicity and performance of notifications delivery .
What do you dislike about the product?
Nothing, but also there is some problem with wordpress plugin sometimes it says "nobody in your subscription list" error.
What problems is the product solving and how is that benefiting you?
It helps me to get more traffic on my website.
Recommendations to others considering the product:
Fix some minor issue that's it


    Leisure, Travel & Tourism

Most flexible solution for push notifications

  • April 14, 2020
  • Review verified by G2

What do you like best about the product?
Easy integration API, SDK. Easy UI to create messages for platform, configuration. We have been working last 4 years and I don't remember any issues. Also support team is the best.
What do you dislike about the product?
Need more flexible pricing. OneSignal have so large free tariff, but I'm ready to pay for In-App customisation for instance, bot not so much
What problems is the product solving and how is that benefiting you?
I integrated OneSignal to my Java BE to send automatic Push notifications, manual push notifications from our own CRM.
Recommendations to others considering the product:
It's easy then Firebase, try to use it.


    Karen Jane L.

I Love One Signal!!

  • April 13, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use. It's very simple to set up and send out my push notifications to all of my customers. It literally takes me about 1 to 2 minutes to set up my notifications and send them out.
What do you dislike about the product?
I have yet to find the downside, thank you OneSignal~
What problems is the product solving and how is that benefiting you?
I can literally get something out to every one of my customers in a matter of minutes


    Ahmed S.

OneSignal is the Best !!!

  • April 13, 2020
  • Review verified by G2

What do you like best about the product?
For me OneSignal is more than just a Notification sending platform.
I use onesignal to keep track of my users through Tags and it works like an Analytics Service.

The most useful highlight feature of OneSignal is it's FREE plan. The current free plan is more than enough for most of the small developers.

The latest In-app Notification feature is a blast and i have increased user activity with this.
What do you dislike about the product?
I have been using OneSignal for the last 5 years and it was a free service all this while and recently OneSignal introduced PAID plans which added limitations to the Free Plan. But, i understand they got costs to cover. If onesignal could bring more cheap plans with additional benefits to the free plan, small developers like me would happily join them.
What problems is the product solving and how is that benefiting you?
OneSignal's reporting system solves the Firebase messy reports.

And primarily OneSingal API is very simple and very effective.
Recommendations to others considering the product:
You don't need to think twice, Hands down OneSignal is the Best in it's kind.
If you are a small developer/company looking to start, OneSignal's Free plan is the best option for you.
From my personal experience so far i haven't found any alternative for OneSignal.


    Norman E. A.

Easy to implement using restful api or easier if you want to integrate with Wordpress

  • April 13, 2020
  • Review verified by G2

What do you like best about the product?
Dashboard and instructions are clear and was really easy. Tag feature is very helpful also on dash segmentation let you send messages to certain users without coding from the dashboard.

If you can code is easy to manage same information from dashboard from a backend like create a segment in the dashboard, and send messages to that segment from the backend, several languages examples with api.
What do you dislike about the product?
Still have not clear the email integration of how to take advantage to it
What problems is the product solving and how is that benefiting you?
Notifications for use events in a mobile app, notification of weather alerts, notifications of earthquakes in Latin America and notification to new posts in my site.


    Abderrahim c.

I am satisfied with their services

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
I like easy way to send push notification, and also i like the feature of scheduling the push notification and their API is amazing.
What do you dislike about the product?
They did great work, there is nothing that i didn't like.
What problems is the product solving and how is that benefiting you?
Scheduling push notification
Recommendations to others considering the product:
They have a great documentation and interface friendly


    Abdulla S.

Fast And Dependable

  • February 29, 2020
  • Review provided by G2

What do you like best about the product?
Analytical report for each push notification
What do you dislike about the product?
nothing for now, but I would like to have the feature to know how many letters are showing on the user's phone screen before expanding the push notification when the text is too long. (with and without images in the notification)
What problems is the product solving and how is that benefiting you?
- The number of users who install the app with an unknown play store account (play store console couldn't read in there installs report).
- communicate with my users and understand how they react to each push within a specific time.
Recommendations to others considering the product:
If you're looking for Quality and Ease of use OneSignal is your savior