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OneSignal

OneSignal | 1

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External reviews

874 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Verified User in Computer Games

Good but can be better.

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
It's great. The interface is clean and intuitive, I like the option of duplicating previously sent messages and setting a specific delivery time. I also really like the preview screen. I also like the ease of use of OneSignal. Is's amazingly simple and work with it is easy and goes quickly.
What do you dislike about the product?
Sometimes pretty laggy to the point i can't do anything, even make duplicate of previous message and shedule it. A few times website was down what was a lil bit stressful becouse i can't make sure that all messages was sheduled, that was preety stressfull. And I miss more searching and sorting options for already sent messages. I think that this app needs the library of the most frequently sent messages by the user.
What problems is the product solving and how is that benefiting you?
It boosts the interest in the app and makes more moove inside of it. It notifies users about new and exciting features and events and on top of that it makes the game more engaging and fun. It boosts the interest in the app and makes more moove inside of it. It notifies users about new and exciting features and events and on top of that it makes the game more engaging and fun. It boosts the interest in the app and makes more moove inside of it. It notifies users about new and exciting features and events and on top of that it makes the game more engaging and fun.
Recommendations to others considering the product:
It is an excellent app if your work is based on IT solutions and a way of communication with clients.


    Computer Games

Live-Ops designer

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
Targeting notifications in various languages, intelligent delivery when scheduling messages.
What do you dislike about the product?
Pretty poor system of checking the clickability and popularity of previously sent messages. I'd like to have more intuitional archives where I could check how popular some notifications were, sort them by popularity or have an efficient search engine when looking for the particular title of the message. Currently, it shows individual instances, often mixed with some automatic notifications so it's difficult to find overall statistics for the push notification I created.
What problems is the product solving and how is that benefiting you?
Reaching out to the players who might have forgotten about the app, informing them about new content and sales, creating fun and positive image of the game developer by sending creative messages with lively images and emojis. By doing so we make sure players log in whenever there's a new event in the game to increase the player participation.


    Vitalii B.

Nice tool

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
UI design is user-friendly. I don`t waste my time when I set up new push notifications.
What do you dislike about the product?
A short list with data about previous push notifications
What problems is the product solving and how is that benefiting you?
Decrease retention in mobile game
Recommendations to others considering the product:
Improve a data regarding analyze


    Adam W.

not everything is intuitive and you have to do a lot of things manually

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
the ability to set up automatic notifications based on players' data
What do you dislike about the product?
completing each language manually. Should be able to paste csv file
What problems is the product solving and how is that benefiting you?
many options for editing notifications without additional development


    Computer Games

One Signal Pushes Nofication

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
We use to send push notification for all event in our moblie game. This woks really nice
What do you dislike about the product?
I feel that changing background color does not give any effect
What problems is the product solving and how is that benefiting you?
revenue in game


    Gavin F.

Powerful, but under-leveraged

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
Easy to create and switch between multiple apps & websites. Segmentation using tags is very powerful.
What do you dislike about the product?
Lack of reporting is a huge issue. I need to see trends, more metrics, and better insights into the size and performance of my database.
What problems is the product solving and how is that benefiting you?
We are delivering content to users immediately and using tags to improve the relevance of the content we provide.


    Computer Games

Simple and user-friendly platform with wonderful people in support!

  • November 17, 2021
  • Review verified by G2

What do you like best about the product?
The platform is simple and easy to use – you can start sending notifications just a couple of minutes after logging in. I really like the documentation pages as they provide step-by-step instructions and explanations for most features. Also, most of the support does a great job – Jon has helped me to solve the issue I was struggling with for a long time.
What do you dislike about the product?
The simplicity of the platform is also a disadvantage – it lacks some features that could be useful, e.g., user path planning tool with all the other features included (I know it's in development), automatic retargeting, or test cloning.
What problems is the product solving and how is that benefiting you?
I managed to make the notifications more attractive by using, e.g., rich media, and to time them better with the intelligent delivery feature. I also noticed that thanks to the help of OneSignal Customer Success Team and the support, I improved the performance of my notifications in general which positively influences the retention rates.
Recommendations to others considering the product:
If you are looking for an easy-to-use notification tool with quite a lot of possibilities and excellent support, that's the one.


    Zuzanna W.

Easy and convienient push management

  • November 17, 2021
  • Review verified by G2

What do you like best about the product?
I like the possibility to run AB tests, the in-app messages feature and all the options it offers, the new journey feature and that I can check detailed data about our users through OneSignal.
What do you dislike about the product?
The number of users displayed on the dashboard shows all users who have ever installed our games (even if they have just opened it once 4 years ago). The in-apps could be improved as well - e.g. the buttons in vertical view could be shortened and put one next to the other, as they take up half the screen.
What problems is the product solving and how is that benefiting you?
We are reducing the drop-out rate and increasing retention by sending automated retention notifications. I realized that push notifications have a way of making the users more engaged in our app.
Recommendations to others considering the product:
I think OneSignal is worth considering if you want to manage your push notifications in a simple and organized manner and receive a great amount of support from the OS team


    Ricardo M.

Onesignal have great userfriendly, I would recommend it to a bussiness friend/partner

  • November 16, 2021
  • Review verified by G2

What do you like best about the product?
- Great customer experience
- Easy to understand
What do you dislike about the product?
- Lack of some tools, specially regarding analitics
What problems is the product solving and how is that benefiting you?
- Interaction with players, and easy to campaigns setup
Recommendations to others considering the product:
- Improve Campaign analytics, special per player - is important for VIP Team


    Publishing

A strong product with some issues around stability and analytics

  • November 16, 2021
  • Review verified by G2

What do you like best about the product?
The platform is clear and intuitive, with a clean design which helps train users fast and get them producing content immediately. The options around scheduling and sending (particularly Intelligent Delivery) are comprehensive and extremely useful when used alongside the Segmentation tools.
What do you dislike about the product?
Increasingly the platform is unavailable due to server problems and errors have been a relatively consistent complaint from editorial teams. Particularly in the busier parts of the year this can really throw off plans and significantly reduces our ability to drive immediate traffic to content.
What problems is the product solving and how is that benefiting you?
We are able to deliver key content to users extremely quickly and help build initial interest in articles in a more immediate, personal way - free from the influence of social or search engine algorithms.
Recommendations to others considering the product:
Explore options around custom subscription prompting and data tagging in order to fully utilise the capabilities of the Segmentation tools, which can be a little lacklustre without proper development resource.