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OneSignal

OneSignal | 1

Reviews from AWS Marketplace

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External reviews

881 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Sports

Great product and great tech support!

  • August 24, 2022
  • Review verified by G2

What do you like best about the product?
Is helping us to increase revenues by engaging users.
What do you dislike about the product?
Wish we could have more automation on Push Notifications. i.e. be able to rerun the same Push Notification each day. Would like to have more reporting abilities.
What problems is the product solving and how is that benefiting you?
Delivering daily useful content to users which is increasing subscriptions.

    Waseem M.

The best push notification out there

  • August 23, 2022
  • Review verified by G2

What do you like best about the product?
It is free. on top of that their support is amazing. Doesn't matter you are a paid customer or a free customer, they take care of you no matter what. One of the best teams I have ever seen.
What do you dislike about the product?
Honestly, I cannot recall any bad experience with this. But, when it comes to Xamarin forms support, I kinda some issues here and there. But overall I think everything is pretty great.
What problems is the product solving and how is that benefiting you?
Our company is developing our mobile app inhouse. So we needed a push notification service. and we were using Xamarin forms. we couldn't find any good full fledge tool to achieve this. But then we came across OneSignal. no regrets.

    Francis E.

The best tool to communicate with the user

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
OneSignal is a comprehensive and reliable solution. Any company can provide different communication channels to users and customers with only this software. It is very easy to implement because it is not necessary to configure each channel.
What do you dislike about the product?
The analytics are poor, but I understand this is not OneSignal's strong point.

They also don't keep the data for more than 30 days, so it is essential to use an external program to manage it.
What problems is the product solving and how is that benefiting you?
We can send notifications to our users worldwide very easily. it is excellent for both our applications and those of our customers.

We increased the usage time of our applications since we started sending notifications regularly.

    kumari k.

It's an outstanding gem for it's versatility with communication

  • August 16, 2022
  • Review provided by G2

What do you like best about the product?
It's a very excellent and more powerful tool with communication.
Efficiency to intergrate with hubspot which helps to boost our sales.
Am very impressed with its documentation which is simple and straight forward.
What do you dislike about the product?
It's a challenge while renewing the licenses.
Simple with documentation.
What problems is the product solving and how is that benefiting you?
Am very impressed to say there customer support are very responsive.
Reliable and more powerful with push notifications.
Easy to setup and intergration with other apps such as hubspot for effective communication.

    Elian M.

Centric and Advanced Engagement Platform

  • August 13, 2022
  • Review provided by G2

What do you like best about the product?
OneSignal is an omnichannel engagement solution, that supports emails and text messages, where approximately one million firms use the solution to share above 1 billion texts in a single day.
OneSignal has a superior architecture and is highly supported with AI, for push notifications and solid documentation.
What do you dislike about the product?
OneSignal has invested in seamless messaging, where notifications are made and responses delivered. The program allows the personalization of messages, and there is meaningful customer engagement or support.
What problems is the product solving and how is that benefiting you?
OneSignal helps companies have a smooth customer engagement, through the personalization of emails and customer segmentation. Globally, OneSignal reaches all businesses, and there is analytical support for campaign management.

    Financial Services

Awesome customer support with timely, useful help

  • August 10, 2022
  • Review verified by G2

What do you like best about the product?
One of the best customer support experiences.
Easy to use dashboard
What do you dislike about the product?
Some API offerings aren't built out via dashboard yet which means separate scripting work needs to be done to access some info.
What problems is the product solving and how is that benefiting you?
It's solving the problem of sending push notifications to particular customer segments.
It's also building out user profiles more clearly to better understand in-app actions.

    Mayur M.

OneSignal Push Notifications

  • August 06, 2022
  • Review verified by G2

What do you like best about the product?
The best part I like about this is it provides all the features for testing purposes and it is highly cost-effective. it is easy to set up with 3rd party services. Easy to schedule and install.
What do you dislike about the product?
From my experience, they should work on automation and flow. There should be improvment in tecnical support and not least it should have a more user-friendly dashboard.
What problems is the product solving and how is that benefiting you?
The most beneficial feature for me in my opinion is segmentation as you can do it by geographical area and transactions that you have specified. As we work on multiple platforms it is very useful to me as one signal is multiplatform supported.

    Ben L.

A Great Investment and Cost Saving Alternative

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
One Signal is a very cost-effective option for startups and other like-minded businesses to get in front of their customers and clients in a similar way to some of the more expensive platforms.
What do you dislike about the product?
One Signal doesnt have the best on-demand customer service especially when we as a customer are experiencing outages and downtown on their platform. This is causes big issues with reaching our customers costing us money and time.
What problems is the product solving and how is that benefiting you?
Journey automation is crucial when keeping our brand top of mind for our customers. They allow us to easily set up the process to make this happen with ease and simple processes.

    Consumer Services

Just Great!!!

  • July 25, 2022
  • Review verified by G2

What do you like best about the product?
- Easy implementation.
- Free tool
- Works with webpages or apps
- Works win Android, IOS, Huawei.
- Great support
What do you dislike about the product?
- None, its perfect for my need and I use the product with no cost.
What problems is the product solving and how is that benefiting you?
I had problems with my webpage and a service worker. OneSignal support helped me to locate the error and fix for me the problem.

    Information Technology and Services

Good service, good support

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
One signal is pretty easy to use. We've faced some troubles while using the VoIP notifications with native iOS, but promptly we're helped by the support team. We also had a call with the commercial team to understand why our billing changed and, again, we were promptly helped with the billing information and also the negotiations and we even got a discount!
What do you dislike about the product?
At this moment there's nothing that we can see as the downside of using OneSignal. It helps us a lot with our notification implementation.
What problems is the product solving and how is that benefiting you?
We were looking for a notification service that was easy to implement, stable and worked well. After a lot of research, where we even tried the AWS notification service, we found One Signal which is easier to use and implement, and it is serving us well for over 5 years.

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