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Good Experience
What do you like best about the product?
The facility in the use of the platform. It is easy to me to use and configure all my messages to my subscribers. Easy to choose my platform and use it to target my clients
What do you dislike about the product?
The Free Plan isnt right. It need to be more helpful to us. It is not contain many marketing elements to help me doing my great job. It will me better if they can do a better job there
What problems is the product solving and how is that benefiting you?
Target my customers, and provide the right message to the right person at the right time to help him take an action in my website. i have improved my sales . GREAT
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OneSignal for a media company
What do you like best about the product?
It's a user-friendly system with a lot of opportunities. The support team response time is swift, and they try to help with their full knowledge. Easily manageable with more than five products.
What do you dislike about the product?
There are only two roles, viewer and admin, and this is not enough because if there is a writer role who can only write messages but can't change the settings, it can help us a lot.
What problems is the product solving and how is that benefiting you?
We use the push message function mostly right now; it works very well, but we miss some functions that can benefit us, for example the location setting, but we already discuss that with the support team.
Excellent Customer Service
What do you like best about the product?
Xinjuan was very helpful in answering all of my questions, and helping to trouhbleshoot my experience with the website.
What do you dislike about the product?
Had to wait a little while, but it's ok because my needs were not pressing. Texting over their website was very convenient and I received an email for each update.
What problems is the product solving and how is that benefiting you?
I had some issues using Brave vs Chrome on their website, but I know how hard it can be to support many browsers. The customer service staff helped me a lot.
It's good sofar. I reached my purpouses!
What do you like best about the product?
The Simplicity of the webpage and its features. It's very intuitive and doesn't need a lot of explanation. After sending pop-up notifications to my App users I got extra and live insights about active and not active users, which I couldn't track without OneSignal.
What do you dislike about the product?
I didn't really encounter a downside to using OneSignal. But there was something that I had noticed, which has been fixed by the way, and that is the links were too long.
What problems is the product solving and how is that benefiting you?
It's helping me get more Insights about my App users, for example, how they interact with my App when I send them pop-up notifications. I then know more about their interests. I could optimize my Ads revenue a bit.
Great user experience and efficiency. This is top quality product.
What do you like best about the product?
API is great. We as developers are very happy with it.
What do you dislike about the product?
I think right now we are very happy with everything.
What problems is the product solving and how is that benefiting you?
OneSignal is solving one of the biggest problems we have had: integration with third party companies like Firebase, Apple and Huawei. Also, better statistics and reports we haven't before.
Great Support, Great Product
What do you like best about the product?
Customer service and support is incredible, and documentation is pretty strong
What do you dislike about the product?
There's a lot of complexity to leveraging OneSignal across apps and websites, and it took us quite awhile to figure out how to get it to work for us
What problems is the product solving and how is that benefiting you?
OneSignal does a great job at giving us a communication and engagement tool across all of our digital touchpoints, and makes it so we're not managing several different systems
Enhancing our user engagement
What do you like best about the product?
This tool helps us to send push messages, customized messages and mails to our end customers or our potentials that helps to make our visibility in the ecosystem and also track the performance of any campaign or activity we launch or activate. The templates provided are good to go with. Also, the teach team is available when needed and this can get integrated with other 3 party tools like we use.
What do you dislike about the product?
It becomes difficult for us if we drill and dive down to a particular push notification or a message that we want to analyze. The search button does not help us to reach to that particular notification but at the same time you get to see an independent page for each notification highlighting about the performance and metrics achieved by it.
What problems is the product solving and how is that benefiting you?
We wanted a tool in place that can help us to record and measure our user traction and we could evaluate it for our next business decisions. It also helped us to send push notifications or schedule them for the different campaigns we launched and floated across and the kind of response we received for it. It helped us to reach a much broader section of the society.
Better than firebase
What do you like best about the product?
I used it to send notifications during the procedures of the customers at the hospital and to send notifications in the evaluation of the hospital services after the operation.
What do you dislike about the product?
I had a hard time using the Live activities product. You can make the configuration more understandable and simple.
What problems is the product solving and how is that benefiting you?
I used it to send notifications during the procedures of the customers at the hospital and to send notifications in the evaluation of the hospital services after the operation.
Great experience with OneSignal customer support
What do you like best about the product?
The solution is straightforward to configure and maintain. In particular, OneSignal's provisionator makes renewing an APS extremely easy. A close second is the responsiveness of their support.
What do you dislike about the product?
We have not encountered any downsides yet.
What problems is the product solving and how is that benefiting you?
OneSignal enables us to send notifications to our customer's mobile phones.
Although it can be developed a little more as an interface, it is quite useful.
What do you like best about the product?
Easy to use API's, not bad for user segmentation and statistics
What do you dislike about the product?
UX experience and interface could be improved a bit more.
What problems is the product solving and how is that benefiting you?
It makes our job much easier when sending notifications to our users.
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