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OneSignal

OneSignal | 1

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External reviews

881 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Graham K.

One Signal Review

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Not an overwhelming UI, also like the tactile nature of the journeys.
What do you dislike about the product?
The test emails stop sending! They always glitch out
What problems is the product solving and how is that benefiting you?
We need to be able to reach specific users segments without demanding the time of our developer. It frees him up to do the more important developer work.


    Mo E.

Great Customer Service

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
OneSignal offers everything you need for your CRM. It is very easy to use and super intuitive. Furthermore, their customer service is top notch. I was in contact with Brit - he was very responsive and resolved our issue in a timely manner.
What do you dislike about the product?
So far I'm very happy. Nothing to complain about.
What problems is the product solving and how is that benefiting you?
We use it for SMS, mail and push notifications, i.e. for CRM. It's very intuitive and easy to use - even if you are new to the whole topic. Also they provide you with great content to get into it.


    Laurens S.

Easy to install, even easier to use.

  • March 04, 2023
  • Review verified by G2

What do you like best about the product?
Being able to send a push notification to iOS, Android ánd Web users with a single action whilst tracking interaction on all platforms in the intuitive dashboard is definitely it's greatest selling point.
What do you dislike about the product?
The only thing I can think of, is that it's still pretty hard to fully customize the pop-up asking for notification access for Web notifications. The did recently add an option to change the text, button size/color and logo, but it would have been nice to be able to completely change the lay-out of this pop-up with your own CSS.
What problems is the product solving and how is that benefiting you?
As a progressive web app developer (who publishes in the appstores using a WebView container), OneSignal is the only solution for cross-platform push notification sending.


    Javier G.

We are satisfied with the use of One Signal

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
The management of the audiences and the easy way to build a notification
What do you dislike about the product?
I don't dislike anything about One Signal
What problems is the product solving and how is that benefiting you?
The app notifications and the web notifications


    Jose Y.

Great experience, always improving

  • February 28, 2023
  • Review verified by G2

What do you like best about the product?
It simple and easy to use. It delivers the value it promises. And it is far less expensive than the more well-known solutions. Therefore I think it is a great tool for companies that are starting.
What do you dislike about the product?
Unfortunately, sometimes it crashes. Not the messages or delivery itself, but to login and manage the tool. This should never happen on a tool that is constantly being managed and reviewed.
What problems is the product solving and how is that benefiting you?
Communicating with our players (we are a Startup that organize Football/Soccer games)
Through OneSignal we are sending push notifications, in-app messages and emails.


    Jim Y.

onesignal solves the real problem for cross platform message delivery

  • February 25, 2023
  • Review verified by G2

What do you like best about the product?
the api is lint and very powerful.
easy to debug and fast response for problems
What do you dislike about the product?
no particular experience.
it just works smooth.
What problems is the product solving and how is that benefiting you?
cross platform notifications delivery


    Ivanna P.

Effective and fast tests with OneSignal

  • February 24, 2023
  • Review verified by G2

What do you like best about the product?
OneSignal is a great tool for improving engagement and monetization. It allows testing different types of messages and in-apps, and it offers automatic messages and a/b tests. Also, it is convenient to check the stats. We use OneSignal for about 3 years now, and the platform changes a lot during this period, which makes it easier to use.
What do you dislike about the product?
It is rather some ideas for OneSignal. So, we set up a lot of push messages, it will be useful to have the option to tag them (create a tag manually) and then filter by those tags. This way we can check the same tests we were running in the past within this tag.
What problems is the product solving and how is that benefiting you?
We use both push and in-apps on OneSignal. Both allow us to test different messages to engage users and convert them into paid users. We use in-apps for cross-promoting and it works really effectively. A big plus is that OneSignal offers a convenient solution to create and test push notifications and in-app messages. It supports different types of media. For the past 3 years, there were tons of improvements in the in-app editor.


    Site A.

OneSignal is quite great for apps

  • February 23, 2023
  • Review verified by G2

What do you like best about the product?
- It is easy to integrate on both iOS and Android apps.
- OneSignal has consistent documentation for developers like me to implement the notification feature fully.
- Their customer support is available almost round the clock to resolve any issue being faced.
- They have a free plan which allows you to send notifications to as many devices as possible.
What do you dislike about the product?
- In my opinion, OneSignal is the flawless as everything required to send real-time notifications to users is available.
What problems is the product solving and how is that benefiting you?
OneSignal increases my customers engagement rate as they are constantly updated about their account status, great offers and much more.


    Darren M.

Excelent prioduct and reliable support

  • February 20, 2023
  • Review verified by G2

What do you like best about the product?
OneSignal is a fantastic company that provides a comprehensive push notification platform for businesses and developers. I have had the pleasure of using their services for the past few years, and I have been thoroughly impressed with the quality of their product and the support they offer. The services have grown hugely since we started using it ourselves in 2018.

The platform is incredibly user-friendly and easy to navigate. The dashboard is well-organized, making it easy to manage multiple campaigns and track their performance. OneSignal also offers a wide range of features, including audience segmentation, A/B testing, and automated messaging, which make it easy to create highly targeted and effective campaigns. this is key for our app.

OneSignal's customer support team is top-notch. They are usually always available to answer any questions or concerns I may have, and they consistently go above and beyond to ensure that I am getting the most out of their platform.

OneSignal's pricing is also very reasonable, especially when compared to similar services in the market. The free version of their platform is quite generous, allowing businesses to send Unlimited API messages per month, which is great for small businesses or those just starting. They also offer more advanced plans for larger companies, but the pricing is still very competitive.

Overall, I highly recommend OneSignal for anyone looking for a robust push notification platform with excellent customer support. Their product and team are top-notch, and they have consistently exceeded my expectations.
What do you dislike about the product?
OneSignal support team is highly responsive when you get them at the right time, and always provides helpful and actionable advice. But we did have a few queries that lapsed over the weekend and well into the following week. But it wasn't a big deal for us.
What problems is the product solving and how is that benefiting you?
Nudging app users back to our service. AUtomating push messaging to keep existing users happy, informing user of new data, new features and what we are doing as app developers.


    Nicolas I.

Efficient and Reliable Push Notification Service with OneSignal

  • February 18, 2023
  • Review verified by G2

What do you like best about the product?
One of the best things about OneSignal is its ease of use and efficiency. It provides a simple and user-friendly dashboard, making it easy to set up and manage push notifications for your website or app.

Another great feature of OneSignal is its reliability. It has a robust infrastructure that ensures push notifications are delivered to users in a timely and consistent manner. OneSignal also provides advanced targeting and segmentation options, allowing you to personalize notifications based on user behavior and preferences.

In addition, OneSignal provides detailed analytics and insights that enable you to track and analyze the performance of your push notifications. This data can help you optimize your notifications to improve engagement and retention.

Overall, OneSignal is a highly effective and reliable push notification service that can help you reach and engage with your audience in a more personalized and efficient manner.
What do you dislike about the product?
The pricing model of OneSignal's paid plans to be relatively expensive compared to other push notification services in the market. However, it's worth noting that OneSignal offers a range of features and integrations that may justify the cost for some businesses.
What problems is the product solving and how is that benefiting you?
OneSignal is primarily solving the problem of how to effectively communicate with customers or users across different platforms and devices. With the rise of mobile devices and the increasing amount of time that people spend on their smartphones, push notifications have become a powerful tool for businesses to reach their audience in a timely and personalized way.