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Customer connect
What do you like best about the product?
Customer connect, enagement with the audience
What do you dislike about the product?
No sure as of now sinc eeverything seems good
What problems is the product solving and how is that benefiting you?
Automation, customer connect
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Ease to start
What do you like best about the product?
Easy to use, great customer support, various features, consistent service frequency 24x7, setup and forget implementation. breeze integration
What do you dislike about the product?
A bit expensive to have, still developing product
What problems is the product solving and how is that benefiting you?
Automating notification journey
Very fast an dsimple to use!
What do you like best about the product?
I am very delighted by the extensive, exact, precise and clear documentation to be able to develop with our team of professional developers that we have today. We appreciate the help when we need support
What do you dislike about the product?
It is always good to know that we can improve but in this case we trust that you are carrying out this task and we greatly appreciate your team and enthusiasm for improving the tool.
What problems is the product solving and how is that benefiting you?
Resolve a lot of problems in the applications mobiles for our company! I am very exciting to use this One Signal tools, because is a great tool for the Company! Thanks
Easy, quick, bang for buck
What do you like best about the product?
Ease of use, many different ways to engage users. Quick polling of users in app for live results.
What do you dislike about the product?
Could use more customization, allowing to upload custom backgrounds and graphics for in app messages.
What problems is the product solving and how is that benefiting you?
Notifying uses on an push notification basis. Retaining users and re-engaging lasped ones.
Needs a UI update
What do you like best about the product?
I like journeys and the email builder (drag and drop). Also that it's easy to manage several communication channels on the same platform. Journeys is a little bit more powerful, but the builder is very similar.
What do you dislike about the product?
It takes too many steps to create a custom segment. Other platforms have tools to easily tag contacts or create segments instead of uploading CSVs. Reading journey reports takes too many clicks.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
What problems is the product solving and how is that benefiting you?
Deliver key messages on multiple channels to our users.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Easy to use.
What do you like best about the product?
Best online Customer service. Being a novice with the push notification platforms in general, One Signal provides extraordinary online support. You can have your questions answered on the same day and it can be set up in no time.
What do you dislike about the product?
Might need some improvement in effectively tracking the data and would have been much more helpful if we could have dashboard customization capabilities. Even though it has some today, I feel it is limited.
What problems is the product solving and how is that benefiting you?
One Signal makes reaching out to customers really easy. The push notification helps us reach users without them missing out on the updates we share thereby increasing the engagement rate overall.
A Game-Changer for Boosting User Engagement!
What do you like best about the product?
Efortless Push Notifications, Personalization Options, Multi-Platform support, Real Time Analytics and A/B Testing. They support a broad range of the tooling we need.
What do you dislike about the product?
The Learning Curve, while things are mostly kept simple, it cna take some time for new users to explore its full potential. Additional onboarding resources would be helpful in accelerating the learning process.
What problems is the product solving and how is that benefiting you?
We use Onesignal mostly to communicate directly with our users via push notifications and in-app messages. We do A/B testing and analize the real time metrics to evaluate the performance of our communications
Amazing platform for all marketers!
What do you like best about the product?
Onesignal has helped automate our entire customer messaging process. We had previously used several programs for our process, but now only use one, Onesignal.
What do you dislike about the product?
The analytics display could be updated. Nothing else.
What problems is the product solving and how is that benefiting you?
Onesignal is allowing us to automate our customer messaging process. We were struggling with the open rates of our messages, but we've seen a steady increase since joining.
I had a problem with react native library and they solved me
What do you like best about the product?
The library is very good and useful. But the support is better. They solved me an issue with Mac M1.
What do you dislike about the product?
The problms with Mac M1. Was really dificult to get it working.
What problems is the product solving and how is that benefiting you?
The use of push notifications, because we need to use it on our app.
Head of CRM, CARS24 Australia
What do you like best about the product?
- Intuitive UI
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
- Easy journey management
- Elaborate segmentation
- Performance dahsboards
What do you dislike about the product?
- Less personalisation
- Should have more communication channels
- Should have more communication channels
What problems is the product solving and how is that benefiting you?
The automation for marketing process was a major unlock using OneSignal. The benefits we realised were:
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
- Releasing manual intervention and saving human cost
- Simplifying reporting dashboards.
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