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429 reviews
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External reviews are not included in the AWS star rating for the product.


    Gitesh P.

I can setup the ibm instana very quick

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Ibm instana setup is quite quick for me when I use this I dnt use that much of manual work to find the services it's easier for me and our sre team also you can also use dashboard in this which also impressed me like it's live of performance I can see all the performance through this
What do you dislike about the product?
Honestly when I first visit the ibm instana I am little bit confused i am trying to figure out things I think it's due to the ui which is little confusing for me and I asked my team mates and all DevOps team we found the price could little bit low for little team like ours we can't afford high price sadly we can also discuss and figure out something like in IBM instana thatsome services takes much time to loading that's annoying for us it's cancelled improved for better performance
What problems is the product solving and how is that benefiting you?
When I introduced to ibm instana I am so eager to know what I can do with this them I setup it for my servers for monitoring them I can setup the alerts in this so I can reduce the downtime with that that's how it's benifit me


    Information Technology and Services

powerfull apm tool

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
it provides real time observation across applications, infrastructures.
What do you dislike about the product?
not so much beginner friendly, and the pricing also bit more for new or small users, sometimes customization require extra technical knowledge
What problems is the product solving and how is that benefiting you?
it helps us to identify and resolve the application performance issue, provides end to end visiblity of services, api. and better user experience


    Abhishek T.

Great for Complex Environments, but Pricey and a Bit Overwhelming

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how Instana automatically discovers services and dependencies in real time without much manual setup. The one-second granularity metrics and full end-to-end tracing give deep visibility into complex systems which helps in quickly finding bottlenecks and resolving issues.
What do you dislike about the product?
The pricing feels high for smaller teams and the UI can be overwhelming at first. Some integrations with less common tools are limited which makes it harder to connect everything smoothly without extra work.
What problems is the product solving and how is that benefiting you?
For me, using IBM Instana for APM and log monitoring solves the problem of not having unified visibility. Instead of switching between separate tools for metrics, traces and logs, I get everything in one place with proper context.

This makes troubleshooting much faster since I can directly see how a slow API call relates to a database query, an infrastructure spike or a log error without having to stitch it together manually. The automatic discovery also saves me from spending hours configuring dashboards whenever services scale up or down. Overall, it helps me detect and resolve issues quickly and ensures my applications stay reliable under load.


    Praveen G.

Review about IBM Instana

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
It powers with AI and provide easiest way to monitor apps performance
What do you dislike about the product?
Nothing, all are good for me. Nothing to hate about.
What problems is the product solving and how is that benefiting you?
It automates the process using AI which can help monitor large number of applications using minimal resources.


    Harsh D.

Powerful Tool

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
IBM Instana is a potent APM tool designed for contemporary cloud-native systems, particularly Kubernetes microservices. With its strong root cause analysis, 1-second metric granularity, and automatic service discovery, it excels at assisting teams in identifying and resolving problems more quickly. On the other hand, it is not inexpensive, the user interface may initially seem overwhelming, and the alerting system requires some fine-tuning to prevent noise. Consider Instana to be the "Ferrari of monitoring" in general.
What do you dislike about the product?
I don't like IBM Instana because it can be costly for smaller teams, the user interface is complicated and not very intuitive for beginners, and the setup and documentation occasionally call for additional work or assistance. In contrast to competitors, the agent lacks robust built-in log management and automation features, can be resource-intensive, and occasionally experiences stability problems due to automatic updates. These shortcomings, when coupled with sluggish or erratic support, make it less desirable if you're searching for a portable, all-in-one monitoring solution.
What problems is the product solving and how is that benefiting you?
The visibility issue in sophisticated, contemporary applications, particularly those utilizing microservices, containers, and Kubernetes, is resolved by IBM Instana. Instana provides 1-second granularity monitoring, auto-discovers services, and maps their relationships, saving hours of laborious wiring metrics and dependency tracing. As a result, you can swiftly determine the underlying causes of problems that spread across systems, trace requests from beginning to end, and detect brief spikes. Teams can immediately see the impact on performance and stability, which leads to faster troubleshooting, less time spent in war rooms, and increased confidence when implementing changes. In essence, it assists in transforming disorganized, dispersed environments into something that you can comprehend and manage.


    E-Learning

High potential, but used in the worst way and resulted in a bad experience

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Somehow simple to use, with a nice tracing mechanism and easy agent installation — although the installation documentation for Kubernetes is quite poor
What do you dislike about the product?
Infrastructure monitoring, alert creation, AI alerting, and automation are available.
There is AI-based recommendation, but it lacks sufficient detail on when to act and why.
Anomaly alerting is poorly implemented and generates a lot of false positives.
Support is very poor.
There’s a lack of transparency regarding storage usage.
You can’t modify or even understand how Instana’s pre-configured alerts are set up.

Overall, it has been a very disappointing experience for me.
What problems is the product solving and how is that benefiting you?
Instana gave me the ability to monitor the Kubernetes cluster and application services easily, with out-of-the-box solutions and support for custom metric generation


    Piyush T.

Instana Monitoring tool Review

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and implement on our Tomcat server, with a user-friendly UI and rich features that simplify daily monitoring. We use it frequently for real-time, AI-powered root cause analysis, helping us quickly identify issues in complex, distributed environments. Reliable customer support is readily available when needed.
What do you dislike about the product?
It is ease to use, nothing to dislike. One of the best in market.
What problems is the product solving and how is that benefiting you?
Instana helps us find the root cause of issues in our web application using its dashboard and alert system. It solves the problem of monitoring our services, helping us keep them efficient and reliable.


    Computer Software

Instana review

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Instana is easy to set up and quickly gives clear insights with a simple interface. It's great for debugging, as you can trace calls, check logs, and spot issues fast. During load testing, real-time request tracking helps a lot. It’s reliable, easy to use, integrates well, and the support from IBM is excellent—I use it daily and it always delivers.
What do you dislike about the product?
At first, we had some trouble using Instana, but once we got familiar with it, it became very easy to use. I don't really have any dislikes to mention—it's definitely worth trying, especially for your first project. The high CPU usage used to be a challenge during debugging and load testing, but that has improved a lot recently, making the overall experience much smoother.
What problems is the product solving and how is that benefiting you?
The best part about Instana is how it alerts me instantly if any server crosses a threshold or an API fails—even on my phone, anytime, anywhere. It helps me catch issues early, and even if support is sometimes slow, the team resolves them through updates. It’s been a big help in monitoring cloud infrastructure.


    Computer & Network Security

Instana is very good software for monitoring.

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
The main thing I like in the instana is that it is very easy to use. The implementation of this software is very smooth. We got the excellent customer support from the team, we use it regularly and it has lot of features.
What do you dislike about the product?
I don't think that anything I dislike in IBM instant everything is good in it. The UI part is very smooth, but page reloads every time if I try to click different component of the pages. So everything is good. The UI part should be Check.
What problems is the product solving and how is that benefiting you?
It is given each and every a lot if the system have some disaster or some effect increases some limit. So every time I get the mail it is the more important thing. If I am busy with some other task I can know by checking the mail the issue with the system or the server.


    Ashish T.

IBM Instana useful for monitoring server in monitoring.

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I have liked the thing IBM is providing the quality thing means they never make or feel regret for any customer. I love it because of this reason only. The in summer is very easy to use software. We can implement easily. We get excellent support from the team and I really use it frequently in a day. It has very easy to integrate.
What do you dislike about the product?
I have multiple reason to chose it. So I can't say bad features that I disliked.
What problems is the product solving and how is that benefiting you?
It resolves my issue of the taking the server issue on priority by checking the servers UI we can know where it is failing.So it benfits me by recognising the issue in the early face only.