Mixpanel
MixpanelReviews from AWS customer
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Review of using Mix Panel
What do you like best about the product?
Live tracking of the user helps in quick development & debugging. It is a must have feature for monitoring & quick resolution of issues.
What do you dislike about the product?
Hitting refresh to load the results especially for segmentation is pretty slow. At times, it seems if the event has not triggered but in fact it gets timed out.
What problems is the product solving and how is that benefiting you?
Tracking user interaction at various touch points. Better understanding of the user.
Recommendations to others considering the product:
VERY NICE & EASY TO USE TOOL
Mix Panel <> Made Life Easy
What do you like best about the product?
I like the user interface, it's pleasant.
I like the constant updates and willingness to improve.
What do you dislike about the product?
difficulty to validate the accuracy of mixpanel. I suspect that some events are missed but it's very difficult to debug. Also, some users don't have all the proper parameters and I couldn't figure out why.
Lack of proper action items - I usually don't feel I know what to do with all the data.
Some metrics or tools in mixpanel are hard to understand, so I don't use most of them. For example, it is very difficult to understand for me the retention tab. Not sure what kind of retention is actually being measured.
Mobile app is very limited - missing the explore function for example
Difficulty to set up marketing channel attribution
Lack of proper action items - I usually don't feel I know what to do with all the data.
Some metrics or tools in mixpanel are hard to understand, so I don't use most of them. For example, it is very difficult to understand for me the retention tab. Not sure what kind of retention is actually being measured.
Mobile app is very limited - missing the explore function for example
Difficulty to set up marketing channel attribution
What problems is the product solving and how is that benefiting you?
I am trying to measure appropriately our KPI's and keep track of our users.
I managed to keep track of simple metrics around traction but couldn't wrap my head around more deeper insights and metrics
I managed to keep track of simple metrics around traction but couldn't wrap my head around more deeper insights and metrics
Easy to setup and hard to live without
What do you like best about the product?
Easy to configure, especially for newbies
Complete analytics system
Good user tracking system
Complete analytics system
Good user tracking system
What do you dislike about the product?
The pricing can highly discourage early-stage startups from purchasing a paid plan
What problems is the product solving and how is that benefiting you?
User segmentation
Idea validation though real market usage analysis
Idea validation though real market usage analysis
Good for my needs
What do you like best about the product?
It gives me a direct view into just the insights I need to see.
What do you dislike about the product?
There is a bit of an on boarding process.
What problems is the product solving and how is that benefiting you?
Being able to see consumer engagement on our platform.
User Behavior Anlaysis
What do you like best about the product?
Simple straightforward interface. Clear and very customizable report views.
What do you dislike about the product?
Nothing to dislike, everything works great.
What problems is the product solving and how is that benefiting you?
Track user behavior and funnel.
Great Product for tracking
What do you like best about the product?
The simplicity of Mixpanel to track and view the live traffic updates, reporting tools are also great. It helps me understand the problems my users are facing and helps me salving those problems.
What do you dislike about the product?
Nothing as of now, everything looks great just one thing which sometimes gets me confused is that i sometimes don't get the data on mixpanel and sometimes it gets delayed due to which i'm unable to identify the live status of the user
What problems is the product solving and how is that benefiting you?
Finding drops in my site and resolving those drop points so as to retain the users is my biggest problem in which mixpanel has helped me alot.It has provided me with the information about my users and the gains/losses while making any changes to my product.
Recommendations to others considering the product:
Definitely, if you want to understand your users.
Excellent, any analytic question can be answered with mixpanel
What do you like best about the product?
In Mixpanel, I am able to have in detail information about user profiles, so I can not only track but even react to certain user actions. Implementation is very easy, no matter if it is backend or frontend, the documentation is comprehensive.
Funnel creation is another great feature we use to improve user flow throughout the app.
Funnel creation is another great feature we use to improve user flow throughout the app.
What do you dislike about the product?
There is not an easy option to delete user profiles. There is not an easy way to clean events history so you might end up messing up a project, so it is recommended that you have a tracking plan before passing to the production project.
Frontend implementation has certain disadvantages when identifying users, we are focused on B2B, so when two users use the same device you might experience troubles with profile information, which might end up being mixed for two users.
,
Frontend implementation has certain disadvantages when identifying users, we are focused on B2B, so when two users use the same device you might experience troubles with profile information, which might end up being mixed for two users.
,
What problems is the product solving and how is that benefiting you?
Monitoring user actions to automate follow up to users. Mixpanel let us track in detail user progress in the app, so we can automate triggers upon user behavior without making internal software development, a tracking solution ready to use.
Recommendations to others considering the product:
Document your tracking plan to have a clear implementation
A great analytics tool to track product usage
What do you like best about the product?
I love that I can get an in-depth understanding of user's behaviour irrespective of what type of product we're building - e-commerce, SaaS, or B2C.
What do you dislike about the product?
Has a lot of developer dependency to set up. I wish it was more non-tech friendly during setting up/ while adding new events. Even when a developer is setting up Mixpanel events, it takes at least an entire day of developer's time.
What problems is the product solving and how is that benefiting you?
We use Mixpanel to understand how our users use our product. It helps us improve various aspects of our funnel.
Recommendations to others considering the product:
Please make it easier for Mixpanel to set up. Would be super awesome if it's easy to set up without a developer dependency.
Useful Analytics - minimal friction
What do you like best about the product?
The Mixpanel API and documentation was easy and useful enabling our team to instrument a react app in record time. the re-defined reports are sensible and immediately show useful info.
What do you dislike about the product?
Not much , I think Mixpanel does just what we need and produces an immediately useful set of analytics .
What problems is the product solving and how is that benefiting you?
gather usage metrics to understand exactly who uses which parts of our app.
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System is advanced
What do you like best about the product?
I like the user interface, it's pleasant.
I like the constant updates and willingness to improve.
I like the constant updates and willingness to improve.
What do you dislike about the product?
Difficulty to validate the accuracy of mixpanel. I suspect that some events are missed but it's very difficult to debug. Also, some users don't have all the proper parameters and I couldn't figure out why.
Lack of proper action items - I usually don't feel I know what to do with all the data.
Some metrics or tools in mixpanel are hard to understand, so I don't use most of them. For example, it is very difficult to understand for me the retention tab. Not sure what kind of retention is actually being measured.
Mobile app is very limited - missing the explore function for example
Difficulty to set up marketing channel attribution
Lack of proper action items - I usually don't feel I know what to do with all the data.
Some metrics or tools in mixpanel are hard to understand, so I don't use most of them. For example, it is very difficult to understand for me the retention tab. Not sure what kind of retention is actually being measured.
Mobile app is very limited - missing the explore function for example
Difficulty to set up marketing channel attribution
What problems is the product solving and how is that benefiting you?
I am trying to measure appropriately our KPI's and keep track of our users.
I managed to keep track of simple metrics around traction but couldn't wrap my head around more deeper insights and metrics
I managed to keep track of simple metrics around traction but couldn't wrap my head around more deeper insights and metrics
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