External reviews are not included in the AWS star rating for the product.
Whenever we do any kind of performance or load testing with Dynatrace, we monitor the environment using service dashboards, deep distribution tracing, analyzing response time hotspots, method hotspots, and understanding the service flow while correlating all this with our load testing results and sharing the feedback with the stakeholders.
We don't use anything related to CI/CD on Dynatrace, but we use it through LoadRunner Enterprise.
I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View. I'm unable to pronounce the exact name, but there is a Scaped View, Scaled View, or Scape View where I can see all the environments and how they are configured.
We use AI-powered anomaly detection from Dynatrace, specifically Davis AI log analysis.
The effectiveness of Dynatrace's user experience monitoring is very useful.
I'm using Dynatrace for full-stack monitoring.
I think Dynatrace almost looks good, but I believe we should improve how we can integrate with AI. I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff. I don't see those monitoring capabilities for NVIDIA chips, NPUs, GPUs, or anything similar, and maybe it has them, but unfortunately, I lack the knowledge to understand where I can view all those things.
I've been working with Dynatrace for nearly five years.
I would rate the stability of Dynatrace approximately between nine and ten.
The ability to scale and expand in Dynatrace rates around nine to ten altogether.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable, so I rate it around nine to ten.
Positive
I'm not using AppDynamics currently. We used to use it, but now we are using Dynatrace. I moved to Dynatrace completely from AppDynamics.
Dynatrace is basically set up by a Dynatrace admin. OneAgent is installed on one machine, and the entire thing gets monitored through Dynatrace.
JMeter and BlazeMeter are the other vendors I'm working with. I'm only using JMeter from Apache, not using Tomcat or something similar.
The main benefit of Dynatrace is that it's easy to understand where exactly the issue is. When you see the PurePath, you know which particular machine or hop the application is having an issue with, allowing us to easily drill down to what is happening with the application. If something is happening on the UI, you want to understand what's wrong with the request, and to do that, you need to analyze Dynatrace to easily understand the root cause and where exactly you're seeing the issue.
The Dynatrace license is at the client's location; the client has purchased it, and we just use it.
Without any doubt, Dynatrace is preferable compared to AppDynamics. The main reason why Dynatrace is better is that you can see everything in one go; it includes log analysis, AWS analysis, component level analysis, PurePaths, distribution tracing, real user metrics, mobile metrics, all in one particular tool, one solution.
On a scale of 1-10, I rate Dynatrace a 10.
We use the product in application monitoring.
The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real.
Dynatrace needs to improve its configuration.
I have been working with the product for two years.
I rate the tool's scalability a ten out of ten.
The tool's support is hard to reach.
Neutral
I rate the product's deployment a ten out of ten. The installation and deployment process is brief, but configuring the entire environment, including the agent server and enterprise configuration, is more complex and time-consuming.
Our clients are enterprise businesses. Dynatrace's integration capabilities are good. I rate it a ten out of ten.
Dynatrace is a strategic application performance monitoring tool. We use it for every use case related to monitoring applications. We use the SaaS solution to monitor on-premises.
We also use Dynatrace for monitoring third-party applications and our own applications.
Dynatrace has the most features compared to other products we looked at. However, the best thing, in my opinion, is the support from the Dynatrace team. They provide a success manager and a team of engineers who are quick to answer questions and provide help. They even assign architects and engineers to ensure our productivity with the tool.
Dynatrace is a complicated tool that requires time and investment to fully understand. It's not something you can simply turn on and use. You need a dedicated team to use it.
So, the only challenge is that it's an extensive tool that requires a significant amount of time to learn.
Moreover, Dynatrace delivers new functionality every month. They have a space on their website where you can request new features, and they actively monitor it. They provide feedback and ask questions about the requested features. Suddenly, those features appear in the product. Dynatrace is really good at incorporating user suggestions. So, there's nothing that I want to add that they haven't already considered.
I've been using Dynatrace for about three to four years. We are using the latest version since it's a SaaS solution. It's always up to date.
Dynatrace has been very stable without any issues. I would rate the stability a solid ten.
Dynatrace is massively scalable. I would rate the scalability a ten out of ten.
We have around 200 users using this solution in our organization.
The support has been exceptional.
Positive
The initial setup is actually really easy to install. It's a quick process. You can turn it on and load the SaaS Dynatrace solution in just five minutes.
However, there is additional configuration and tweaking that may take years to optimize fully. The interface configuration is not easy; given the tool's complexity, it requires time to become familiar with it.
There is maintenance involved. Dynatrace releases patches every two to four weeks. The only painful part there is the agents we run on-prem and on our servers, it needs the agent the application needs to restart.
So, sometimes you delay the update to minimize disruption but the patches are sent to us every month.
Dynatrace is expensive, but it offers good value for the money. I would rate the pricing a seven out of ten, with one being cheap, and ten being expensive. It is not cheap; it could always be cheaper.
The license has recently changed to a yearly subscription model. So, it's an annual subscription. We pay even more to have an engineer as part of our team for two days a week. It incurs an additional cost.
I would say to go for it. You won't regret it. Dynatrace has been an awesome product. The complexity of Dynatrace arises from its vast array of features and settings. It takes a considerable amount of time to learn and understand all the options it offers.
Overall, I would rate the solution a ten out of ten.