Dynatrace is doing it very well. It offers the customer a holistic view of the application or website, starting from the front-end services to the back-end services. Mainly, they are focusing more on application performance.

For sure, they have it for server monitoring and network performance monitoring, but mainly they are focusing on application and AI capabilities when it comes to application performance monitoring.

They are very good when it comes to APM.

It has AI capabilities for anomaly detection. Also, they are a fully automated solution, so it's easy to use when it comes to deployment. In general, they have root cause analysis, monitoring the components, and monitoring the application. They use information to connect the issues, detecting problems, and finding LiveOps analysis.

It would be good to extend the visibility to cover more infrastructure monitoring capabilities and more network performance capabilities.

I have been using it for five years.

It is a stable product.

Moreover, there is a support team. Honestly, they are doing very good when it comes to communications and documentation, so you can easily troubleshoot and diagnose issues.

You can also easily reach out to their support team. For the components themselves, it's quite stable. There aren't many parts when it comes to Dynatrace components or the platform itself. So, it's the best solution.

I would rate the scalability an eight out of ten because it is an agentless solution. It is scalable; you can deploy the agent wherever you want.

We have Enterprise businesses as our clients. It can be offered to small businesses, but it would be pretty expensive. Technically, there is no problem with that. But, it's all about the cost or the price.

We can reach out to them directly through chat services within the platform itself, or we can contact their partners globally. Dynatrace would be able to help you directly, and also let you contact the enterprise support team. So, it's quite good when it comes to support.

I would rate my experience with the initial setup an eight out of ten, with ten being easy.

It is fully automated, so it was easy.

The deployment model can be both on-premises and on the cloud.

The deployment depends on the component. Overall, it can be done in less than one hour, or two hours maximum; you will be able to finish deployment when it comes to the main components, like the analysis server or admin server. But when it comes to agents, it depends on the customer's environment. It may take hours or weeks. So, it depends on the prerequisites and the customers themselves.

The cost savings can add because they are focusing on the end-user experience. Currently, all businesses are all about the user experience. So once you have such a tool, you just want to make sure that users are satisfied.

When they are satisfied, you will gain benefits. So when it comes to return on investment, by keeping your customers satisfied, it's worth it to invest in such a tool. It gives you clear visibility of the user experience or user behavior so you can improve your business.

It's not cheap, for sure. Dynatrace targets enterprise customers, banking, government entities. So for sure, it's not cheap, and it's a little bit expensive. So, I would rate the pricing a seven out of ten, with ten being expensive.

Now, here comes the comparison to other APM competitors like AppDynamics and IBM; yhey are within the same range. They are all targeting top-end users.

Dynatrace has an AI engine. It collects numerous metrics from the customer's IT environment. The AI engine then correlates and analyzes all of these collected metrics and transactions to offer some capabilities to the customers.

However, my recommendation depends on the use cases or pain points for the customers. For application visibility or end-user experience, I would recommend Dynatrace.

Overall, I would rate the solution a seven out of ten.

We use the tool for performance analysis, root cause analysis, issue identification, and understanding the impact of technical glitches on business. We use performance dashboards and business dashboards.

The product helps us identify issues in the application and get to the root cause immediately. We can understand why a client experiences slowness, whether it is due to DB or some issue at the front end. It could also be an issue relating to their zone. We can also use the tool to understand the impact of the technical issue and the loss to business.

PurePath is one of the best features. We can add tags to the dashboard that we create. Synthetic user creation is also a good feature.

PurePath must be more robust. Dynatrace detects problems at a higher level. When we select a time zone and identify the problems, we should get a detailed analysis of the impact directly. We shouldn’t have to drill down to get that information since the solution already has the details of the exceptions. We have to create tags for some log-ins. It should be handled automatically to reduce tagging.

I have been using the solution for four to five years.

I rate the product’s stability an eight out of ten.

I rate the tool’s scalability an eight out of ten.

While designing the business dashboard, I encountered various bugs that impacted my work. There were many tickets and conversations between me and the support team. It took a reasonable amount of time to solve the issues.

I have used Nagios and PRTG. I started using Dynatrace because my company decided to switch to it.

I rate the ease of setup a seven out of ten.

The solution is not cheap.

It’s definitely a good tool. It is a perfect combination of technical and business. It enables us to identify and make dashboards related to hardware, application, and business. Overall, I rate the tool a seven out of ten.