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Mimecast Advanced Email Security
What do you like best about the product?
I like the ease of knowing that potential and known malicious e-mails are stopped from being delivered to the end user. Easy to use and give a lot of insight into the threats that are part of your e-mail attack surface. For the most part the implementation is easy, until you need to configure specific rules and policies that are specific to an organization. We use it daily to look at the held e-mails and review what is undeliverable via the rules and policies. Easily integrates with M365.
What do you dislike about the product?
The downside is the support is a little offputting, if you are past your implementation phase. Some of the rule and policies are hard to configure through implementation.
What problems is the product solving and how is that benefiting you?
Lessening the attack vector for the end user, by stopping most of the malicious e-mails that are phishing attempts.
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Mimecast is a fantastic email filtering service!
What do you like best about the product?
Setting policies is simple, and if I have any issues their support is top notch.
What do you dislike about the product?
Sometimes it can be a struggle to find the right settings in the menu.
What problems is the product solving and how is that benefiting you?
Our users are far less likely to click suspicious emails when mimecast filters them first.
Comprehensive protection of the email channel
What do you like best about the product?
Low levels of spam and phishning emails reaching users inboxes. The link scanning and reporting provides good security and visability of users actions to inform training. Reliability and uptime is as you would expect for a business critial system.
What do you dislike about the product?
The Outlook client plugin requires logging into each time it is used (including two factor authentication)meaning that usr adoption is low. This has been raised and is more related to the way Outlook works and is not specific to Mimecast but still limits its usefulness.
What problems is the product solving and how is that benefiting you?
Securing the email gateway is a prime focus for our cyber security stance as it is the most targeted attack vector for gaining a foothold into the network. Mimecast defends this attack vector reducing the risk that our users face when opening emails. Phishing is of particular concern to this and Mimecast has improved this greatly.
My experience with Mimecast
What do you like best about the product?
I like the visibility that Mimecast gives you, the message tracking and monitoring toolin within the platform is really straight fowards and easy to use. The ability to inspect an individual email to its core, the ability to customise and create so may different policies such as impersonation protection policy.
What do you dislike about the product?
The UI isn't as intuitive and takes some time to be able to navigate to the correct area.
What problems is the product solving and how is that benefiting you?
Mimecast is adding that layer of security to help prevent phishing attacks and malware entering our domain.
Mimecast Email Security - Great enterprise email too.
What do you like best about the product?
Mimecast was easy to integrate with Microsoft Exchange and Office 365 and offers lots of policy configurations.
What do you dislike about the product?
Outlook 365 add-in and mobile phone application have connection issues.
What problems is the product solving and how is that benefiting you?
Reduces malicious / spam email for users. Administration time savings.
Generally a solid core product but support and onboarding are mediocre
What do you like best about the product?
The security gateway is a very robust and highly customizable solution. Once you have it up and running it functions quite well and does a good job of stopping threats. It layers well with Google Workspaces, once you have it up and running.
Users find the security awareness training videos quite enterntaining and the short format helps with compliance.
Users find it fairly easy to self service their quarrantines after a little training, saving on admin work.
Users find the security awareness training videos quite enterntaining and the short format helps with compliance.
Users find it fairly easy to self service their quarrantines after a little training, saving on admin work.
What do you dislike about the product?
Support is knowledgable but I get the impression they are very overtaxed. The onboarding process was a slog, we purchased the integration assistance, but it took weeks for our implementation specialist to acutally reach out to us, by that time we had already started configuring the product ourselves. I would strongly recommend purchasing the implementation assistance, especially if you plan to use this with Google Workspaces. It's a rather involved process and you're going to have a bad time if (when) something goes wrong as the implementation docs are rather terse.
The product also requires quite a lot of fine tuning and adjustment in the first few weeks, so expect some degree of complaints from your users. Again, having the assistance of the implementation specialist is key here otherwise you'll need to deal with T1 support which is not always the most helpful or responsive.
The SAT dashboards are pretty but a bit sparse. Getting simple information like a list of non-compliant users is more work than it should be.
Google Workspace integration is also a little bare-bones. It would be nice for users to be able to report messages via the Gmail interface instead of the Mimecast portal.
The product also requires quite a lot of fine tuning and adjustment in the first few weeks, so expect some degree of complaints from your users. Again, having the assistance of the implementation specialist is key here otherwise you'll need to deal with T1 support which is not always the most helpful or responsive.
The SAT dashboards are pretty but a bit sparse. Getting simple information like a list of non-compliant users is more work than it should be.
Google Workspace integration is also a little bare-bones. It would be nice for users to be able to report messages via the Gmail interface instead of the Mimecast portal.
What problems is the product solving and how is that benefiting you?
Securing our email from outside threats and Security Awareness Training. It's defintely another layer of security preventing our users from engaging in risky online behavior.
Simple, intelligent and powerful email security gateway
What do you like best about the product?
Mimecast is pretty straightforward to set up, yes absolutely it's a technical platform but it still ticks a lot of boxes. We were getting really hammered by standard end-user email platforms sending numerous emails spoofing our CEO and it got to the point that we were concerned that we only had to have one of those phishing emails hit hard for our reputation to be very hurt. We opted for Mimecast and boom - no more silly emails. We also send many outbound emails via Amazon SES and Mimecast is brilliant at accommodating this for us, so it honestly ticks so many boxes and maintains security.
A quick note on onboarding and support, for years I've used Mimecast and have always been really delighted with the technical and interpersonal skills of their engineers. Really brilliant service all round, and prompt responses whenever I need a guiding hand for configuring stuff or something doesn't quite click in my head and needs explaining.
A quick note on onboarding and support, for years I've used Mimecast and have always been really delighted with the technical and interpersonal skills of their engineers. Really brilliant service all round, and prompt responses whenever I need a guiding hand for configuring stuff or something doesn't quite click in my head and needs explaining.
What do you dislike about the product?
We opted for the Mega-Plan and it integrates pretty well, it does need a few Azure Enterprise Apps to be plugged in to work. A few minutes work, not a massive biggie.
What problems is the product solving and how is that benefiting you?
Preventing a small horde of spammer and whalers from getting through the door to 'speak' to my users, per-user ACLs also ensure I can have exactly the right people getting the right e-mails without opening the door for everyone in the company to receive from that domain. We also didn't previously have email-archiving which I thought was crazy and Mimecast has helped ease my fears on that count, we also use it for more practical things such as identifying emails sent to leaver accounts which Microsoft would outright reject (or make awful to search for).
Robust enterprise email security solutions
What do you like best about the product?
Mimecast advanced email Security gives me peace of mind knowing that our associate's mailboxes are protected against malicious email threats and attempts to disrupt our business. Having email filtering, encryption and archiving all in one solution just makes sense. Mimecast support and account managers have always taken care of us to ensure our solution is configured and functioning as intended.
What do you dislike about the product?
Admittingly, it's not the easiest solution to manage, but the more time you spend in it the easier it is to administer and understand for a system as complex as it is.
What problems is the product solving and how is that benefiting you?
Protection against ransomware and other email threats, including protecting our clients information when sending externally and using the encryption feature.
Great protection that is easy to use
What do you like best about the product?
Extremely happy with Mimecast, easy to use and I have a good confidence in the level of protection. Support is also great and responsive.
What do you dislike about the product?
There are quite a few false positives until you get the product configured well.
What problems is the product solving and how is that benefiting you?
Attachment, link and impersonation protection
Seemless implemenation and Powerful Product
What do you like best about the product?
With the guided help of an implemenation engineer, Mimecast Advanced Email Security was hassle free to implement along side of O365. The product has a seemingly endless array of products and services all of which work just as well as the next. Mimecast enabled us to remove our old non-functional email security product taking us to a new strength of email security.
What do you dislike about the product?
There isn't really much to dislike about the product. It's simple to operate even for a non IT user.
What problems is the product solving and how is that benefiting you?
Mimecast is providing cutting edge email security for the business. Previously with other used products, we never felt comfortable that our email security was 100% and we always felt vulnerable. Now, we know that we are protected as best we can using Mimecast.
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