Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Mimecast E-Mail Gateway Review
What do you like best about the product?
Solid platform, good feature-rich, decent support
What do you dislike about the product?
Much too much downtime - they should have this side solid by now
What problems is the product solving and how is that benefiting you?
E-Mail, malicious URL scanning
Overall Great Service, Implementation Can Take Time
What do you like best about the product?
Mimecast as an email filter is great. It stops stuff, plain and simple, much more than 365. And while the UI is a little cumbersome, they are improving it all the time.
What do you dislike about the product?
We have implemented several of their products, and I will say that availability of implementers is an issue. Every engagement has taken a lot longer than expected. And of course you always have the difference in the 'sales promise' and the 'actual delivery', but that's common for this arena.
What problems is the product solving and how is that benefiting you?
Phishing is way down, many less incidents, overall improvement of security posture.
Game-changer with today's security threats
What do you like best about the product?
Thorough and strict filtering of undesirable email
Sandbox for attachments
Vetting of URL links before opening
Very granular in its controls
Sandbox for attachments
Vetting of URL links before opening
Very granular in its controls
What do you dislike about the product?
The personal portal could be more user-friendly
What problems is the product solving and how is that benefiting you?
Given that a majority of threats come in via email, Mimecast has helped us take a significant step forward in building a better security posture. Many bad emails simply don't get to us (BEST spam filter I have seen in 20 years), and for the ones that do, all attachments and website links are checked. Game-changer!
Recommendations to others considering the product:
Buy it!
Flexible and powerful
What do you like best about the product?
Support has helped us tweak the settings based on what we're seeing in the console. Excellent history report shows everything, or you can filter very easily. Unfiltered you can see blocked (and why), quarantined, accepted...everything. If you don't see it, that email did not get to you, and in our experience it has been a Sender issue every time.
What do you dislike about the product?
It does require us to do some of the lifting and I have discovered there was a lot I didn't know about fighting spam. I turned on one block setting and started blocking emails I didn't want to block.
What problems is the product solving and how is that benefiting you?
When we initially setup the software we were getting tons of false-positives but this subsided after several weeks of use after which time I assume the system started to pickup on the types of emails that we consider legit.
Mimecast is a great product that met and exceeded our expectations in the first year.
What do you like best about the product?
The best feature of the secure gateway for our organization is the outlook integration. Our users are not all tech savvy and the toolbar has made the process much easier on the users. The former solution we used was much less user friendly and made it more difficult to manage held emails by the users.
What do you dislike about the product?
There have been a few outages where we are not able to access the administration console for hours at a time. This has not caused too many issues, but it is more of an annoyance.
What problems is the product solving and how is that benefiting you?
Spam mails, phishing email deliveries, and securing protected information are the problems being solved. We have stopped many emails containing Personal Health Information, and Personally Identifiable Information saving us from HIPAA breaches. In addition, the secure gateway has greatly limited the number of phishing emails being delivered to our staff.
Mimecast Secure Email Gateway Rocks!
What do you like best about the product?
The Mimecast Secure Email Gateway is a great way to securely communicate and collaborate between external parties. We have been waiting for this feature for a while and are very happy that is it now available.
What do you dislike about the product?
Nothing to dislike, we are loving it so far!
What problems is the product solving and how is that benefiting you?
Not having to deploy another secure email solution. Cost savings for sure!
Excellent service
What do you like best about the product?
The power and flexibility of the administration console, to get as granular as you need, but not require it if you don't.
What do you dislike about the product?
The loved flexibility means it's a little overwhelming at first, but that's on me, not the product.
What problems is the product solving and how is that benefiting you?
SPAM reaching our organization is way down, users are much happier, helpdesk spends less time on spam related issues.
Saves Time and Money
What do you like best about the product?
For my part I used the archive search on a weekly basis for our legal team. The previous admin team had setup exchange journaling to tape with Backup exec. We would get 3 months of journals on 1 tape, At the time we did not have a inhouse exchange person, so we would out source the searches to a consulting firm, The first year of using Mimecast paid for itself with the legal searches.
What do you dislike about the product?
i would like to see a desktop app for the archive searching.
What problems is the product solving and how is that benefiting you?
With Mimecast we have better spam protection then our previous product. We have less computer issue to resolve because the users are not getting all of the Junk the contains links to bad places.
Recommendations to others considering the product:
Mimecast was an easy choice to go with, we were rejecting 200k messages with our old onsite solution, with Mimecast all the junk get filtered out in the cloud so only the usable mail comes to our exchange servers. We were able to justify the cost within the first year of using the service with the saving we gained doing archive searches.
Mimecast as email firewall
What do you like best about the product?
One stop shop for reviewing and managing all email rules and restrictions applied to the whole company
What do you dislike about the product?
Some features are cumbersome to use. Could have been more flexible to display the information we need.
What problems is the product solving and how is that benefiting you?
Implementing rules and policies for securing the email environment. Protecting the environment from spammers, malwares, malicious, marketing emails, etc.
Recommendations to others considering the product:
Mimecast is a great tool to use. It serves the purpose. But if in market I would check for Cisco tools that may be easy to use.
Perfect for stopping junk mail/spam
What do you like best about the product?
The software is good at stopping phishing emails and spam. It is easy to use and quite self-explanatory, almost like having another outlook screen. You receive notifications when an email has been held and can action what you wish to do with it.
What do you dislike about the product?
Sometimes delays emails and can stop important non-spam emails coming through. Another issue is when you log in to a different computer, you have to run through the authentication progress from the beginning, which can take some time.
What problems is the product solving and how is that benefiting you?
It is a secure software which has enable to filter down the emails are sent to me. We used to have loads of spam emails come through, some impersonating other members of staff. As a result of using this software, we have seen a reduction in phishing emails and links which could potentially steal personal information
Recommendations to others considering the product:
If you use outlook or any other email software and manage sensitive data, Mimecast is perfect for that extra security. It is worth bringing it in on a trial basis to see if it can help secure your day to day emails .
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