Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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mimecast
What do you like best about the product?
Able to stop 99% spam and phishing emails.
What do you dislike about the product?
The way the daily digest comes, should have better way notifying people something is held. I know there are plugins but time-consuming to go open your portal and plugin some time people forget.
What problems is the product solving and how is that benefiting you?
Protecting end-users from spam
Recommendations to others considering the product:
Make sure you make your user aware before implementing this solution perhaps send some instructions.
MimeCast Works
What do you like best about the product?
Amazing product, we've seen nearly 100% improvement with our email Phishing issues. The ability for our Users to manage their particular Inbox has freed up my administrators to focus other issues. I can't believe how we did business in the past, this product is a game changer for organization.
What do you dislike about the product?
I don't dislike, but it's a very comprehensive product which requires attention to detail to fully utilize all the offerings this product supports. A dedicate Administrator would be ideal.
What problems is the product solving and how is that benefiting you?
Our overall security posture is more reliable, secure and trusted.
Review
What do you like best about the product?
The ease of use is what I like the best.
What do you dislike about the product?
What i dislike is the inability to encrypt internal messages
What problems is the product solving and how is that benefiting you?
Sending of PII\PCI\HIPPA information to 3rd parties
Mimecast required if you use Office365
What do you like best about the product?
Granularity in rule making for email management
What do you dislike about the product?
Their support system. I cannot see the complete history of my support ticket data.
What problems is the product solving and how is that benefiting you?
Spam management using O365 is hard to manage and is not effective enough for us. Mimecast makes it easy for admins and end users.
Mimecast Email Security
What do you like best about the product?
We use almost every Mimecast email security product. Attachment scanning, URL scanning, Sandboxing of files, and Archiving. They all work fantastic.
What do you dislike about the product?
Their phone support is good. Their email support is very lacking. Very slow response times and unhelpful answers.
What problems is the product solving and how is that benefiting you?
We are using Mimecast for email protection and archiving. It blocks just under 500,000 emails a month for us. Mimecast scans emailed URL's, sandboxes all file attachments, blocks all spoofed emails for internal addresses, and much more. It is worth the investment to protect end users from themselves.
Instant Email Security and Filtering
What do you like best about the product?
The Mimecast Secure Email Gateway provided an instant solution to the email security and content filtering solutions we were facing. We now have the ability to make granular changes to our email delivery environment and filter unwanted emails from our system. We also rest at ease knowing that all of our emails is now filtered for both unwanted emails as well as attachment and URL filtering to prevent cybersecurity issues.
What do you dislike about the product?
The Web UI interface leaves a little to be desired. There is definitely a learning curve to learn how the interface operates as it relates to the multiple layers of protection the solution offers.
What problems is the product solving and how is that benefiting you?
The Mimecast Secure Email Gateway protects our email environment from spam, phishing, and multiple kinds of malicious content.
Mimecast does well for blocking spam.
What do you like best about the product?
The spam capabilities and how it cuts down on spam
What do you dislike about the product?
You have to now get an authentication code everytime you log into the admin console.
What problems is the product solving and how is that benefiting you?
spam amount
Mimecast Secure Email Gateway Just Works
What do you like best about the product?
Policy implementation is easy and it just works.
What do you dislike about the product?
Lookup for policy definitions is not always intuitive.
What problems is the product solving and how is that benefiting you?
Edge filtering, email security. We have quantitative data on threats prevented by Mimecast, management loves to see big numbers.
Recommendations to others considering the product:
Use professional services for any implementation
Budget Pricing with most of the same features as higher priced solutions. Sign me up!!
What do you like best about the product?
First off the UI is clean and intuitive, we were an Office 365 Exchange in the cloud shop, navigating their security and mail flow portal was brutal. Secondly, Office 365 spam and malware blocking can't hold a stick to Mimecast's out of the box rules, which can be tweaked to fit most any use case you can think of. In our first week of implementation, we discovered hundreds of malware files that Office 365 was just letting through.
What do you dislike about the product?
We have had some difficulty getting an impersonation rule configured to needs but I believe mostly it was more of a learning curve to figure out how Mimecast uses regex to parse an email which seems to be slightly none standard. With a decent amount of trial and error, I believe we are satisfied with the result and it has already proved to be more efficient than the rules we had set up in Office 365.
What problems is the product solving and how is that benefiting you?
One of the biggest problems most companies/organizations face when it comes to email security is, Phishing attacks and Mimecast has proven that when it's done right it makes your life a whole lot easier. We have also found a huge side benefit/issue we didn't know we had, with Office 365 a users account can be repeatedly attacked using SMTP in a brute force attack with little to no knowledge on the company/organization knowing, these compromised accounts would then, in our case, be used to send massive amounts of spam/phishing emails from our users accounts. The Mimecast Soc has helped up detect and remediate tons of accounts with the for w=few days of implementation and continues to find more every week.
Recommendations to others considering the product:
Don't pay more for the same features.
Mimecast is a solid and effective email security product
What do you like best about the product?
URL protection is quite good. Ability to retroactively block a malicious URL saves a lot of headaches with regards to phishing scams. While it doesn't always automatically correctly block malicious links, the ability to manually add it and instantly ensure no one else is able to hit the site is invaluable. URL protection registration ensures you know who actually clicked the link as opposed to who received the email for followup and remediation.
Ability for users to interact with their hold queue via multiple methods (mobile app, Outlook plugin, web console, scheduled emailed summary digests)
Web scale
Flexible licensing true-up model
Simple DKIM implementation for outbound mail
Azure AD synchronization/authentication
Auto-whitelist for basic SPAM checks based on outbound email messages (if you email an address, the reply bypasses basic checks reducing chance for false-positives)
Auto-generated detailed weekly and monthly statistical reporting
Ability for users to interact with their hold queue via multiple methods (mobile app, Outlook plugin, web console, scheduled emailed summary digests)
Web scale
Flexible licensing true-up model
Simple DKIM implementation for outbound mail
Azure AD synchronization/authentication
Auto-whitelist for basic SPAM checks based on outbound email messages (if you email an address, the reply bypasses basic checks reducing chance for false-positives)
Auto-generated detailed weekly and monthly statistical reporting
What do you dislike about the product?
The administration console menu structure is unintuitive. Have to constantly dig to find the correct page and there are often multiple pages that can show similar information.
Drilling down on log entries is sometimes a manual copy/paste search exercise instead of one click (eg, directly jumping to the source email message for a clicked URL)
They do a poor job of monitoring their outbound IPs for RBLs. We often have to open a support case to request our tenant outbound IP range be changed as our outbound mail is being blocked by the recipient. That being said, we haven't had to do this in a while so they're either getting better at proactively managing this or are simply appearing on fewer RBLs.
Antivirus engine does a poor job of catching MS Office vulnerabilities, leaving it up to our O365 backend to catch
Had a month this fall that had a handful of days with significant email delivery delays up into the hours but that seems to be resolved and it was the first issues of the sort since migrating two years ago
Drilling down on log entries is sometimes a manual copy/paste search exercise instead of one click (eg, directly jumping to the source email message for a clicked URL)
They do a poor job of monitoring their outbound IPs for RBLs. We often have to open a support case to request our tenant outbound IP range be changed as our outbound mail is being blocked by the recipient. That being said, we haven't had to do this in a while so they're either getting better at proactively managing this or are simply appearing on fewer RBLs.
Antivirus engine does a poor job of catching MS Office vulnerabilities, leaving it up to our O365 backend to catch
Had a month this fall that had a handful of days with significant email delivery delays up into the hours but that seems to be resolved and it was the first issues of the sort since migrating two years ago
What problems is the product solving and how is that benefiting you?
Not having to manage any on-prem appliance or application hardware and software
Preventing junk email from bloating mail client local cache and tying up internet link bandwidth to transfer
Protecting users from malicious phishing links
Preventing impersonation attacks (eg, execs emailing staff requesting the purchase of gift cards)
Preventing junk email from bloating mail client local cache and tying up internet link bandwidth to transfer
Protecting users from malicious phishing links
Preventing impersonation attacks (eg, execs emailing staff requesting the purchase of gift cards)
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