Advanced Email Security
Mimecast: Work Protected™Reviews from AWS customer
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Mimecast Works
What do you like best about the product?
Mimecast's email security really works. I like how easy it is to use the portal to view and release held emails.
What do you dislike about the product?
The only downside I can think of is the addin sometimes has issues with Outlook.
What problems is the product solving and how is that benefiting you?
Mimecast allows emails to stay secure. This is important in environments where users don't always know what is and isn't safe to click on.
Extremely happy with Mimecast Email Security and Threat protection.
What do you like best about the product?
The product works as it was demonstrated to us. If configured right, it works extremely well, especially for an Enterprise like ours. The technical support is great, and very knowledgeable and helpful
What do you dislike about the product?
At first we seemed to get a lot of false positives with Anti-spoofing policies, but with some amount to tweaking the policies, we made it work
What problems is the product solving and how is that benefiting you?
We needed a added layer of security to complement the very basic email security offered by GSuite, so mimecast Email security and Treat Protection was a perfect match for us
Recommendations to others considering the product:
Little it a try, and you will be pleasantly surprised at how good it really is - You will not be disappointed
very granular controls
What do you like best about the product?
You have tons of control to filter your email. I don't know for sure, but it's probably 99.9% accurate. Support is quick to respond and know the product well. I'm on the lowest support tier, but they still help quickly and give me thorough info to tune our system.
What do you dislike about the product?
Took me about 1 year to mostly understand all the capabilities to tune the system. And after that year, it still misses spam and phish emails. Kind of frustrating. Support suggests I create more manual rules to filter. Regex, text string, header, envelope, IP address, etc. But the kind of "PMP training" and "Buy our B2B list" spam should be blocked without a special rule. Avanan catches that kind of spam, so why can't Mimecast.
What problems is the product solving and how is that benefiting you?
Initial email filter. Highly configurable. Does great to block the trash.
Lots of protection in a single pane of glass.
What do you like best about the product?
My favorite thing about Mimecast is the single-pane of glass interface. Our last product we had to jump to several different places to see and do things. Not with Mimecast. It also features a tabbed interface so you can switch back and forth from different areas without having to navigate back to somewhere you were previously. Mimecast offers quite a bit of granularity and covers several features our last product didn't. One that comes to mind is looking at domains, etc. that are in other language sets. To me it looks like english but in reality the letter or letters are something else.
Also rules are ordered automatically so you don't have to worry about putting a rule in the right place. If you need to make absolutely sure a rule is processed first there is a checkbox to do so.
Mimecast's KB system is pretty thorough and we can usually find the documentation we need to implement a feature. But if we can't or need help their support is quick and easy to work with.
Also rules are ordered automatically so you don't have to worry about putting a rule in the right place. If you need to make absolutely sure a rule is processed first there is a checkbox to do so.
Mimecast's KB system is pretty thorough and we can usually find the documentation we need to implement a feature. But if we can't or need help their support is quick and easy to work with.
What do you dislike about the product?
We also purchased archiving and the ingestion process of old data was not as friendly as I feel it should be. We ultimately had to restore our old database with Veeam and have Veeam break it up in chunks. In some cases you can do things in several places which can be confusing to find a rule or figure out where a rule should be.
What problems is the product solving and how is that benefiting you?
We really wanted something that is in a single pane of glass that also encompasses archiving. Mime cast definitely achieves that. We wanted an easier interface to view as our old product looked like it was out of the 90s and not as pretty. While there are multiple ways of doing some things, most Mimecast has reduced this problem significantly.
Recommendations to others considering the product:
We utilized services to help set Mimecast up. I recommend it as it makes implementation fast. Also, you have to request the medical dictionary if that's something you're looking for. Don't be afraid to ask for things. Sales will work really hard to get your business.
Complex but Good services
What do you like best about the product?
The completeness of the platform. It covers a lot on the email security aspect. The search is quick in the logs or the archive is quick.
What do you dislike about the product?
Not always easy to find what you wants in the menu, but the search bar helps.
What problems is the product solving and how is that benefiting you?
Less spam and we are training our staff to recognize phishing emails. We are more secure and have les security breach. The human aspect is now more inform on what a phishing email look like so they can be better at discarding them
Mimecast does a great job of keeping our users safe!
What do you like best about the product?
I like the fact that our users get daily emails about emails they can choose to release if Mimecast accidentally blocked them.
What do you dislike about the product?
Really nothing. The product works as advertised.
What problems is the product solving and how is that benefiting you?
Just keeping our users safe from clicking on malicious emails.
Recommendations to others considering the product:
Really nothing. Good product.
Confidence in your email security equates to a better nights sleep
What do you like best about the product?
Ease of use, catches a lot more than other products we've tried. Good tech support and great training especially compared to Knowb4 which are mind numbing to watch. There are also other features that we just learned about the other day which would have been nice to know from the beginning as it would have saved us money but we will absolutely use those features going forward because having everything with one vendor is so much easier not only from a technical perspective but also from a cost and ease of renewal perpespective
What do you dislike about the product?
So far haven't found anything we dislike only thing I can think of is the difference between Release & Release for this user. Complicated to setup. Needed to call support desk for all policies installed on the mimecast system to get everything working correctly. Our attempts at doing it ourselves failed.
What problems is the product solving and how is that benefiting you?
Reducing the number of junk mail we receive but more importantly reducing the number of malicious mail. I really like the reputation check.
Benefits is confidence that it will catch most malicious emails and I love that it learns based on our emails sent.
Benefits is confidence that it will catch most malicious emails and I love that it learns based on our emails sent.
Recommendations to others considering the product:
I would highly recommend turning on mimecast to watch your outgoing mail, it's learning capabilities help reduce the amount of emails being caught and created less friction with users whose emails were being held.
Excellent service
What do you like best about the product?
Mimecast is the best email security solution we've used. The level of protection is great and it is highly configurable to meet your needs. I feel like Mimecast is constantly working on improving the solution and adding new features, which isn't always the case.
What do you dislike about the product?
Support is hit or miss. Sometimes you get someone who is really qualified, other times not so much. The good news is we rarely need support, the product works really well.
What problems is the product solving and how is that benefiting you?
Protects our users from spam and phishing attacks.
Reliable service for Mail Hygiene
What do you like best about the product?
Accuracy of their algorithm to filter out spam. Good Performance of the admin portal. Excellent, knowledgeable support.
What do you dislike about the product?
URL filtering (overwrite of links). Browser window pops up every time an email is released. Slow to roll out DC in Canada.
What problems is the product solving and how is that benefiting you?
Virus/Spam filtering,
Mitigating Impersonation attacks.
Disaster Recovery (partial, if the mail servers are down).
Mitigating Impersonation attacks.
Disaster Recovery (partial, if the mail servers are down).
Recommendations to others considering the product:
Make sure you go thru all Best Practices and update default policies to ensure they meet your security standards.
Excellent email security
What do you like best about the product?
Their product works better at email security than Microsoft's solution. I am glad we switched.
What do you dislike about the product?
Mass quarantine update per individual mailbox.
What problems is the product solving and how is that benefiting you?
They excel in phishing and impersonation emails which was a problem in our company.
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