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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great product, but has gotten more expensive

  • October 30, 2017
  • Review verified by G2

What do you like best about the product?
New relic is still by far one of the easiest APM products to deploy and gives excellent visibility. its python support is top notch.
What do you dislike about the product?
price hikes. newrelic has increased its prices and is now not as accessible to smaller operations.
What problems is the product solving and how is that benefiting you?
New relic APM is providing us with visibility into our transaction flows, including data tier performance, python application servers as well as python background workers.
Recommendations to others considering the product:
Look whether competitors are able to deliver the results you need and the specific support level you need for cheaper. if not, New Relic APM would be a good choice.


    Internet

Incredibly powerful monitoring tool

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
The amount of features you get allows you to dig into the most detailed aspects of your system.

The whole NRQL ability, plus the ability to finetune results is crazy.
What do you dislike about the product?
Sometimes you feel overwhelmed when you look at so much data: simplifying the UX would be a great plus.
What problems is the product solving and how is that benefiting you?
We use NPM to monitor all our production applications, and to get much needed data for analysis, feature planning and any other engineering/business related data.
Recommendations to others considering the product:
I have not seen a more robust monitoring and data gathering tool out there.


    Marc S.

Robust and Peace of Mind

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
I like the server features, which i think are a free add-on to the APM (paid) offerings
What do you dislike about the product?
I have found the the pricing plan structure around container-based instances to be hard to navigate in the past, BUT i have heard it was getting much better.
What problems is the product solving and how is that benefiting you?
Insight into our application performance, as well as server monitoring.
Recommendations to others considering the product:
Get a good grasp of what your pricing structure is ahead of time, especially if you're using container-based instance pricing.


    Transportation/Trucking/Railroad

Great analytics.

  • October 21, 2017
  • Review verified by G2

What do you like best about the product?
The ability to quickly analyze performance and error metrics with drill down abilities to see the actual processes that are creating the exceptions.
What do you dislike about the product?
Navigation within APM can be somewhat confusing giving the amount of information presented on each screen. It's not always intuitive.
What problems is the product solving and how is that benefiting you?
Web performance, server performance, error(s).
Recommendations to others considering the product:
Very good product. Pricing is a little complicated.


    Rajani P.

Great tool for quick snapshot on enterprise application performance

  • October 19, 2017
  • Review verified by G2

What do you like best about the product?
Tool configuration and setup time for any new application instance is quick and you can start reviewing performance metrics within 5 minutes. Able to monitor back-end database level exceptions as well with tool configuration on Tomcat.
What do you dislike about the product?
Even listening time and information will take close 5 minutes to showup on newrelic interface. It would be great if the graphs can be updated with less turnaround time from the event.
What problems is the product solving and how is that benefiting you?
Able to identify performance bottlenecks for a healthcare product.


    Jyoti T.

New Relic APM is easy and very helpul

  • October 18, 2017
  • Review verified by G2

What do you like best about the product?
New Relic enables its customers to realize extensive savings in time and money as it streamlines everyday business operations. Distributed Tracing support will let you track a user request through every service in the chain and more easily discover latency issues, path errors, and performance bottlenecks.
What do you dislike about the product?
No such dislike. Application setting up is a bit complex.
What problems is the product solving and how is that benefiting you?
Application performance used to drop at peak traffic hours. New relic helped to find the exact MySql database queries that were consuming most of the CPU. We traced and resolved all such database queries and functions. Now application performance is far better.
Recommendations to others considering the product:
Take free trial to test application performance at least once.


    Information Technology and Services

Great!

  • October 18, 2017
  • Review verified by G2

What do you like best about the product?
I have been using New Relic for 2 years now and this is excellent monitoring tool, i have used so far in my career
What do you dislike about the product?
I dont think there is anything to dislike as of now.
What problems is the product solving and how is that benefiting you?
Using for website monitoring.,
Recommendations to others considering the product:
Licence cost and features


    Maksim S.

Great for both app and hardware monitoring

  • October 08, 2017
  • Review verified by G2

What do you like best about the product?
See slow requests, go through specific details, like when it happened, what DB request were performed, etc.
What do you dislike about the product?
Not really dislike, they have their own query language so users can build their own insights, I never use it, requires too much time while I need a tool that saves it.
What problems is the product solving and how is that benefiting you?
Analyze application performance, slow requests


    Education Management

Server monitoring, but lots of overlap with AWS tools.

  • October 03, 2017
  • Review verified by G2

What do you like best about the product?
Server health monitoring is easy to setup and works well.
What do you dislike about the product?
Some features are not a good fit for AWS stacks. Free tier is going away.
What problems is the product solving and how is that benefiting you?
Makes monitoring of physical assets (cpu usage, hard-drive space, etc.) quick and easy.


    Alkesh G.

The best

  • September 22, 2017
  • Review verified by G2

What do you like best about the product?
All api stats, breakup of time for api. SQL query time and suggesting fields which can be indexed to make query fast.
What do you dislike about the product?
It takes time to load which is expected.
What problems is the product solving and how is that benefiting you?
Optimization and speeding up your application
Recommendations to others considering the product:
It's an must app to be used. If you want to know where you latency so code is slowing down it is the best tool to investigate.