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Better insight into the product via new relic
What do you like best about the product?
Its quite easy to setup and run with minimal config changes or hookups. The APIs and integrations provided support to almost all of the use cases one may have. It provides better insight into the product helping us to make informed decisions based on the observability provided by this tool.
What do you dislike about the product?
We ran into a heap/memory issue with the product. On further investigation, noticed that the tool holds on to the entier object graph in the memory, which will eventually lead to out-of-memory errors or stack overflows. Especially for use cases where the code has to execute within a loop and has a deeper nested object graph, the chances of running into this issue is quite possible. Since we had many such usecases, we had to turn off the traceability for those flows, hindering the usage of the tool.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it helps bring better observability. It provides insights into the product that helps optimize it based on this information, rather than just trying to optimize by trial. This helped us to trace a request origin across different front ends and UI interfaces that our product supports. This lead to understand the complete request flow end-to-end and thereby helping to take corrective actions where needed.
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Easiest apm to set up and run
What do you like best about the product?
The ease of set up was amazing. Just a few steps and I was good to go. Especially their documentation coverage on different systems is quite thorough.
The product is easy enough to understand and vastly improves observability
The product is easy enough to understand and vastly improves observability
What do you dislike about the product?
The documentation for advanced features is not that detailed. A bit more work on documentation like adding examples would really help.
This is only limited to documentation of advanced features though
This is only limited to documentation of advanced features though
What problems is the product solving and how is that benefiting you?
We didn't have reliable observability in our infra and this made error reporting somewhat opaque for us.
Having new relic monitoring everything makes the identification and rectification really important for us.
Having new relic monitoring everything makes the identification and rectification really important for us.
Complicated, but immensely helpful
What do you like best about the product?
Apdex incident reports for performance degradation are helpful in identifying issues. This is particularly helpful following deployments or changes to sites.
Synthetics helps in automating uptime checks, running scheduled jobs/test etc.
The integration is included for many of our hosting partners so that's a plus as well.
Synthetics helps in automating uptime checks, running scheduled jobs/test etc.
The integration is included for many of our hosting partners so that's a plus as well.
What do you dislike about the product?
There's a lot of information and views, and it can be challenging to find the right view to get the statistics, error logs etc. that you want. This is particularly true for new users or if you only use it occasionally.
What problems is the product solving and how is that benefiting you?
Alerts for performance degradation, scheduled jobs, uptime monitoring, synthetics
New Relic the best monitoring tool for startups
What do you like best about the product?
New relic helps me to stabling a self service observatilty platform for my developers. They cover end to end monitoring for any startup.
What do you dislike about the product?
As a start up grow you will need more advanced features as Real-time user monitoring and authentic browser testing.
What problems is the product solving and how is that benefiting you?
Providing observatility for my company.
Great SOT on site data and errors!
What do you like best about the product?
My team focuses on NR as a data Source of Truth to compare with our own eventing data. This gives us a separate source built with separate data inputs, allowing us to find breakage in our traditional data pipeline.
What do you dislike about the product?
The NR interface is very complex, offering a lot of customization and dashboard creation. With this complexity comes a bit of confusion, as it can be difficult to find the data that we need or create new dashboards.
What problems is the product solving and how is that benefiting you?
New Relic is solving this issue of Data visibility in our tech stack. We use NR as a separate comparison for our site data and to catch errors on the engineering end. New Relic gives us the high-level oversite on errors to tell us when a tag or new script may have broken something.
Best overall observability platform on the market
What do you like best about the product?
Full stack observability with adequate pricing. They do not try to overcharge with per server pricing or anything like that. They offer the best APM solution and it integrates with infrastructure monitoring and logs to get a full view on your systems.
What do you dislike about the product?
There is a big learning curve, the platform is well documented but not as intuitive as I would like. Often I am not using all the future at 100%
What problems is the product solving and how is that benefiting you?
Giving us data about our apps. helping us troubleshoot weird problems and edge cases after they happened. Getting notified in cases where our app is performing badly.
Awesome observability tools
What do you like best about the product?
Fast way to get information about deployed code in production
What do you dislike about the product?
It can be high cost in case you want all the team with complet access
What problems is the product solving and how is that benefiting you?
Keep the team update with alerts about error in the code, and great tool to follow how new code is woking, early detection of errors, timings and alerts
Monitoring could be easier
What do you like best about the product?
It helps you find issues and investigate.
What do you dislike about the product?
The navigation is not very clear.
The graphs sometimes are unreliable.
The graphs sometimes are unreliable.
What problems is the product solving and how is that benefiting you?
It helps to investigate infrastructure and performance issues.
Exploring users redemption issues as a customer support agent
What do you like best about the product?
New Relic provides real-time visibility into the performance of your applications and infrastructure, allowing you to quickly identify and resolve issues.The New Relic app allows for collaboration among team members, enabling better communication and faster issue resolution.
What do you dislike about the product?
I can tell you that New Relic is a well-respected and widely used application performance monitoring tool that has many useful features and benefits for businesses and organizations. However, like any software or service, it may not be the right fit for everyone, depending on their specific needs and requirements.
What problems is the product solving and how is that benefiting you?
New Relic helps to identify and diagnose application performance issues, such as slow page load times, high error rates, and long response times. New Relic provides insights into how applications and infrastructure are performing at scale, helping organizations to identify and resolve issues related to growth and expansion.
To identify and troubleshoot issues that customers are experiencing
What do you like best about the product?
It is a powerful application performance monitoring tool that provides real-time insights into the performance of applications, servers, and databases, it's allowing me to quickly identify and troubleshoot issues.
What do you dislike about the product?
One thing I dislike about New Relic is its user interface, which can be overwhelming and confusing, particularly for new users. The platform has a lot of features and options, which can make it difficult to navigate and find the information that you need.
What problems is the product solving and how is that benefiting you?
It provides real-time visibility into the performance of our digital services, which can help me identify and troubleshoot issues more quickly and also helps me identify trends and patterns in customer behavior, which can inform our support strategies and improve the efficiency and effectiveness of our support team.
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