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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chirayu D.

A guru in analysing and monitoring infrastructure.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
A very easy to use tool.
You can easily implement it.
It is easy to integrate New Relic into an existing interface.
Updating the code is very seamless.
The best crash analysis tool ever.
What do you dislike about the product?
Nothing to dislike on New Relic.
The dashboard is user friendly and can easily be customized.
I love the alerting features in Rew Relic.. They are very timely.
What problems is the product solving and how is that benefiting you?
We can easily detect errors in our infrastructure on time and prevent disaster.
With Printstacktrace, we can easily figure out issues without the hassle of going though application logs.
Realtime monitoring to ensure that data is safe all the time.


    Maxi A.

Good Experience

  • May 18, 2023
  • Review verified by G2

What do you like best about the product?
The dashboards that you can build are useful.
The integration with k8 is good.
Custom metrics and integration with Prometheus are useful.
What do you dislike about the product?
The UI is a little complex. Sometimes is not clear there are a lot of things to see on the screen to interact.
The alert conditions are not clear on how it works.
What problems is the product solving and how is that benefiting you?
Sometimes how the alert works are not clear. I have to do a lot of manual test to understand how alerts works with custom metrics.


    Deepak M.

Standard application performance and user behaviour tracking tool for Developers

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
It's very easy to integrate New Relic into any application, simply put the method calls on various actions in the application, and boom you start receiving the data in the console.
What do you dislike about the product?
I've integrated this in React Native Hybrid mobile application and sometimes I faced upgrade issues with the library, and don't know if it impacts the application performance but so far I've not seen any issue in production while using it for Tracking the application analytics.
What problems is the product solving and how is that benefiting you?
This application helps us (Developers) to track the application error logs and helps us in improving the application performance and UI by tracking the various metrics related to API calls, User browsing behavior, etc.


    Deepankar C.

Great monitoring tool

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
- Real-time monitoring of network, database, system health etc.
- Error Alerts
- helps in tracing the root cause
What do you dislike about the product?
The only drawback I see is pricing is a little high for small and medium-sized companies.
What problems is the product solving and how is that benefiting you?
- helps in identifying problems in real time
- helps in monitoring all infrastructure
- saves time and resources


    Computer Software

Good observability tool

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
I love the flexibility that New Relic offers in infrastructure monitoring. Easy to use and intuitive UI as well.
What do you dislike about the product?
The documentation surely can be improved. I often times bump into some outdated documentation.
What problems is the product solving and how is that benefiting you?
Help us better manage and get insights into our infrastructures


    Aadhish S.

It's great and most powerful cloud based observability platform.

  • May 15, 2023
  • Review provided by G2

What do you like best about the product?
It's effectively built to help companies create more perfect software.
It's excellent in tracking and analysing companies need.
What do you dislike about the product?
It efficiently allows websites and mobile apps to track users interaction and service operators software and hardware, therefore no dislike.
What problems is the product solving and how is that benefiting you?
It highly focuses on performance and availability monitoring.
It's very easy to use and an extremely powerful software.


    Deepak M.

Awesome tool for developers to track the application analytics

  • May 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to integrate it into mobile and web applications to track user behavior, application performance and the Console provides a nice and clean UI to see those metrics.
What do you dislike about the product?
I don't see any issues so far with the software, This has made it easier for us to track down the application performance analytics, etc.
What problems is the product solving and how is that benefiting you?
This helps developers to keep track of how the application is performing in production and if is there any error in the application that needs the attention of the development team.


    Martin V.

CTO

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
New Relic is easy and intuitive to use. Agents can be installed in the blink of an eye; if there is no ready-to-use agent, you can use the API to submit your data. The platform is also easy to use and has many valuable visualizations on its systems.
What do you dislike about the product?
Although the platform is easy to use, it has a lot of user experience issues in some features, mainly alerts, data query and SLI/SLO. I know that it is due to the platform's evolution, but I think they can improve the user experience.
What problems is the product solving and how is that benefiting you?
New Relic helped me a lot when disasters happen, reducing the time needed to investigate the problem and find its root cause. It has helped us to learn more about our applications, their base behaviors and setting operational quality objectives and properly tracking them with all the data we collect on the platform.


    Information Services

New Relic for SLA reports

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
I like that I am able to get the reports I need quickly and can export them to excel with the click of a button. I can then use the data as i need.
What do you dislike about the product?
That I am not able to tell it a time range for the SLA reports, if I am away and I am late to run the report I may lose the information for a day or two.
What problems is the product solving and how is that benefiting you?
We can use new relic for performance monitoring to help track the start time and end time of an issue when a slow down is seen. They can also use it to dial in the cause.


    Computer Software

Highly customizable and useful monitoring tool

  • April 30, 2023
  • Review verified by G2

What do you like best about the product?
It has robust integrations with other tools and platforms and can be combined with Azure and AWS to monitor all critical information end-to-end.
What do you dislike about the product?
Due to the many functions, knowledge is required for customization, and it is challenging to set important indicators and monitoring targets with the skills of engineers alone, so a wide range of expertise is needed if there is only one person in charge.
What problems is the product solving and how is that benefiting you?
By using it to monitor error performance in Our web application, you can quickly identify the cause of slow queries and check the error content on New Relic, which can be used for investigating the cause of errors and long-term performance tuning. I use it as a handy tool.