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Was Satisfied
What do you like best about the product?
Quick access and dast checkout. Easy navigation
What do you dislike about the product?
Everything was good. If there were more options it would have been great
What problems is the product solving and how is that benefiting you?
Helped in redeeming my points earned from my organization
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interesting products and good friendly service
What do you like best about the product?
the choice and variety of products and customer service
What do you dislike about the product?
The release of the products does not correspond to the time specification
What problems is the product solving and how is that benefiting you?
the reward and appreciation of my employees
Overall good experience.
What do you like best about the product?
Easy to use redeem Amazon application...
What do you dislike about the product?
All not amount not redeem best of luck..
What problems is the product solving and how is that benefiting you?
Problem not full amount redeem but easy to use Amazon......
It was difficult to materialize the vouchers, had many issues to resolve with XOXOday support
What do you like best about the product?
Getting the recognition and the gift was nive
What do you dislike about the product?
- Had many difficulties producing the vouchers (See your support records with me)
- Could not use the full amount due to voucher value restrictions.
- Could not use the full amount due to voucher value restrictions.
What problems is the product solving and how is that benefiting you?
To begin with I could not recieve your verification code SMS to my Israeli mobile phone - had to use my spouse's phone instead.
Lot of efforts in getting the points redemption and credit
What do you like best about the product?
Customer support is available however it should be 24*7
What do you dislike about the product?
Every time raising an issue for redemption and credit of reward points
What problems is the product solving and how is that benefiting you?
After raising issue it is resolved. However the TAT is somewhat high
Customer service was very helpful with quick response timings
What do you like best about the product?
Customer service and their response timings.
What do you dislike about the product?
Initially didn't like how there was an error.
What problems is the product solving and how is that benefiting you?
I originally redeemed from a bank and got redirected to plum. Service was overall very good.
Gifting made easy
What do you like best about the product?
That there are a wide number of choices for gifting
What do you dislike about the product?
sometimes redeeming the desired gifts/ vouchers is a challenge
What problems is the product solving and how is that benefiting you?
Always cater to customer satisfaction which helps gain our trust
XOXO Daily feedback
What do you like best about the product?
It is an amazing platform. Once you've understood the platform, it is very fast.
The link generation is instant and you can track all the backend usage too. In-case of any misuse, One key feature that helps is that you can cancel/stop the link usage anytime.
The link generation is instant and you can track all the backend usage too. In-case of any misuse, One key feature that helps is that you can cancel/stop the link usage anytime.
What do you dislike about the product?
Sometimes even when the balance is there, we get an email notification that the balance is low. So maybe that can be rectified. Apart from this have additional provisions for increasing the voucher limit.
Example:
Amazon Gift Card (on amazon) - Limit is 5K/10K
XOXO - Amazon Gift Card - Limit can be upto 20K too. (This can help for corporates to give larger gifts in a single link, instead of multiple links)
Example:
Amazon Gift Card (on amazon) - Limit is 5K/10K
XOXO - Amazon Gift Card - Limit can be upto 20K too. (This can help for corporates to give larger gifts in a single link, instead of multiple links)
What problems is the product solving and how is that benefiting you?
The biggest problem that XOXOday is solving is for us to get most of the brand vouchers (obv which are onboarded as per the corporate) in a single place. As an events person the fast you can get the code links, the sooner you can send them out too.
Xoxoday Review
What do you like best about the product?
Easy to use, user friendly, Excellent Customer Support
What do you dislike about the product?
Previously there was no option for Amazon Gift card but after talking to Customer Care, it has been added.
What problems is the product solving and how is that benefiting you?
Easily get Employee Recognized
Cool platform
What do you like best about the product?
I was given this tool when i took this position. It is awesome. There are several number of options available from a huge list of vendors. Many options, types and categories are available for the coupons that can be redeemed on the Xoxoday. The clients like it.
What do you dislike about the product?
Although the tool and services are great, i sometimes find the platform is a bit slow to respond. I could be the internet connection but it does not show that. I also wanted some types of gift card and the list wasnt all exhaustive.
What problems is the product solving and how is that benefiting you?
Expanding out reach beyond a single ecommerce platform. In my previous job, i had only one platform so it was not so easy to navigate. Xoxoday Plum solves that issue.
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