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Customer care Team
What do you like best about the product?
I had a doubt to use a egift voucher and i raised concern to Cs team and I got a perfect solution in few hours only...That's amazing thing for a customer to get solution on time and in one go...
What do you dislike about the product?
I will suggest, there will be an option to get refund if you have mistakenly purchased a egift voucher of a not willing firm like google play.i think it was google pay but after purchased I see ohhh...it is google play not of google pay.
What problems is the product solving and how is that benefiting you?
How to use egift voucher of google play.Actually in google play , they were asking voucher code but by code it was not being added.so I raised a concerned to CS team and gave a quick solution .Cs team suggested just use voucher pin in place of code so it will be added and I performed same and it was added successfully.
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Good experience. However challenges exist in some cases. I have been not able to login multiple time
What do you like best about the product?
It's a good gifting option which allows the recepient to use stores as per their use. There are technical glitches as well on the website.
What do you dislike about the product?
Terms & Conitions. If a Adidas coupon is given, it should be applicable on all stores pan india
What problems is the product solving and how is that benefiting you?
Gives employee the flexibility to use with many options as per their use
Offers multiple choice to redeem my points
What do you like best about the product?
1. No charges upon redeeming.
2. Tons of merchants available.
3. Instant withdrawal.
2. Tons of merchants available.
3. Instant withdrawal.
What do you dislike about the product?
1. Sometime site is irresponsive and I've to login via phone.
2. Default region is always USA idkw.
2. Default region is always USA idkw.
What problems is the product solving and how is that benefiting you?
I redeem most of my vouchers with amazon pay wallet balance.
Excellent customer service experience
What do you like best about the product?
Ease to access fast execution easily resolve
What do you dislike about the product?
Nothing there to dislike xoxo is quite valuable
What problems is the product solving and how is that benefiting you?
I not able to claim my reward there after they resolve and responded very effortlessly
Great incentive for Employees
What do you like best about the product?
Options available to use the coupon code, multiple channels of support available, and the quick response time
What do you dislike about the product?
Some of the steps to redeem the coupon code at the partner websites are not accurate. No support available in the weekend.
What problems is the product solving and how is that benefiting you?
Helping to great a great employee benefits program for the team
All is great
What do you like best about the product?
Quick service, helpful support, easy to use
What do you dislike about the product?
Nothing to say, I liked everything, nice experience
What problems is the product solving and how is that benefiting you?
I got a coupon from my company, so I used it, it was easy and clear pricess
Fantastic, good option to buy a gift and give it the form on coupon
What do you like best about the product?
User can redeem the coupon across multiple brands; this way user can decide to choose the product he would like to redeem his coupon
What do you dislike about the product?
Nothing as such. its a perfect product did not face any issues
What problems is the product solving and how is that benefiting you?
By providing the money in the form of coupons code, I think the end user can use it as per his choice and its bets gift
Vey Happy
What do you like best about the product?
Responding Fastly to tickets and solving the query within less time. I liked the delivery quality.
What do you dislike about the product?
Nothing to describe. There are no dislikes. Everything is perfect.
What problems is the product solving and how is that benefiting you?
There is a problem with rewards, and we reached the right team after the Xoxoday plum team provided the Correct information we needed. So that we get the points from the team.
It's seamless and just works!
What do you like best about the product?
I could redeem my rewards within a few seconds of logging in. Later when I had an issue with 1 of the vouchers, the customer service at Xoxoday Plum was prompt and resolved it within 24 hrs.
What do you dislike about the product?
I found nothing to dislike on this platform. I used it recently for the first time, and it worked seamlessly.
What problems is the product solving and how is that benefiting you?
A seamless platform to solve for employee recognition and rewards catalog, and various vendors to choose from.
Good response from the team so
What do you like best about the product?
Easy to redeem the voucher and good service from team
What do you dislike about the product?
As of now nothing to highlight the dislike
What problems is the product solving and how is that benefiting you?
Initially i was the first user and written a mail to team to guide how to redeem the voucher then helped me lot
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