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Excellent Service on XOXO
What do you like best about the product?
XOXO plum has wide variety of products and experiences to choose from . This makes rewards useful and motivating.
What do you dislike about the product?
None at the moment.The offerings are XOXO day are quite interesting.
What problems is the product solving and how is that benefiting you?
XOXOday is helping with employee recognition and rewards.
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Nice Experience
What do you like best about the product?
Good response. Prompt Delivery. Ease of use. Client friendly.
What do you dislike about the product?
Nothing specific. Things went on well so far and there is no complaints.
What problems is the product solving and how is that benefiting you?
I could easily get the reward coupon and redemption process was user friendly.
Great Experience
What do you like best about the product?
Options for all of our employees to choose from as a gift is more and the communication sent to employees through both mail and phone number is an added advantage along with resend option. That makes sure the employee uses the given code.
What do you dislike about the product?
sometimes the SMS and mails are delayed which disappoints employees on their next move. Any such delays should be communicated to us and that should fix the problem.
What problems is the product solving and how is that benefiting you?
Adding more and more options for gifting including the merchandise for best price available in the market. Most of the employees expect the amazon voucher to be a part of it and that is also on XOXO portal which is great too.
I would say that i have a very good experience with xoxoday.
What do you like best about the product?
The best about the xoxoday that I like is the good customer support.
What do you dislike about the product?
I did not dislike anything about it but i recommend to xoxoday please register more companies for Pakistan
What problems is the product solving and how is that benefiting you?
I did not get OTP on my mobile number xoxoday solved for me and it benefit me to order my gift coupons.
Good quality product in one store
What do you like best about the product?
Customer support system & prompt response to everything...
All categories collection for our home utilities..and Genuine companies..
All categories collection for our home utilities..and Genuine companies..
What do you dislike about the product?
Price range is somewhat expensive in some categories
What problems is the product solving and how is that benefiting you?
I am having trouble to login
Really good experience with the Plum
What do you like best about the product?
It could redeem a lot vouchers within it.
What do you dislike about the product?
It may went error when I tried to redeem it, but staff is good enough to help me to solve it.
What problems is the product solving and how is that benefiting you?
It went wrong after I redeem an voucher, I contact with the staff and he/she solved the problem as soon as possible, it is really good!
Very helpful team!
What do you like best about the product?
Their respond to the issues was very timely. Though there was a turn around time but still it was solve the problem i encountwr.
What do you dislike about the product?
There are some issue on delivering the egc but maybe this is from the merchant. Anyways, they resolve this problem and im satisfied.
What problems is the product solving and how is that benefiting you?
Lots of product you can choose from, from food, clothing, shoes and gym equipment. Etc.
Nice Apps!
What do you like best about the product?
I like Xoxoday Plum because I can buy any favorite items that I like. Thank you!
What do you dislike about the product?
Sometimes the apps doesnt give instant delivery. So let say if I want to buy something, I need to wait for 1 week to use the coupon
What problems is the product solving and how is that benefiting you?
I can eat anything in merchant that Xoxoday plus provide.
Xoxoday Plum is a Great Service Provider
What do you like best about the product?
I like Xoxoday Plum because it has a wide range of reward product offerings. You can access different rewards that are available and relevant either locally or even internationally which makes it one of the best platforms for global rewards procurement and fulfillment solutions. Furthermore, Xoxoday Plum provides one of the best Customer Service experiences, in my experience, as they provide immediate response to any queries you have. I like the fact that emails are promptly delivered and you a informed timely of relevant matters.
What do you dislike about the product?
I am disappointed by the fact that there were instances when I experienced issues in the redemption of reward vouchers due to tech-related factors and delays from their vendors. Also, the time of delivery on their site is not accurate. It would indicate that the item/s would arrive instantly when in fact, you would receive it after a day or two, or after you have filed a complaint on their Customer Service.
What problems is the product solving and how is that benefiting you?
I am currently not experiencing any problems with Xoxoday Plum, hence I can name state any as of this moment. But my most recent issue was probably last month with reward redemption, and that was primarily due to delay caused by a certain vendor. The team immediately acted upon my request to investigate and that helped me be assured that my reward will be delivered to me.
XOXO day plum issue resolution
What do you like best about the product?
I liked the fact that they resolved my issue professionally and courteously.Their Persistence in making sure that the terms were fulfilled was impressive and helpful.
What do you dislike about the product?
It seems like the agent assigned to my case since initially understand the source of my issue.
What problems is the product solving and how is that benefiting you?
They helped solved issues with ensuring that my incentive was received.
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