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I am happy with xoxoday gift services
What do you like best about the product?
The platform is is userfriendly. The entire process, from selecting the gift to delivery, was seamless and efficient. I highly recommend Xoxoday for anyone looking for a reliable and enjoyable gifting experience. The customer support was very quick in their response.
What do you dislike about the product?
- The gift options are very limited.
- In few gift options, the administrative charges are very high.
- In few gift options, the administrative charges are very high.
What problems is the product solving and how is that benefiting you?
The platform is designed to be user-friendly, streamlining the process and delivering gifts. This ease of use saves and time and effort.
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Positive generally
What do you like best about the product?
I like the fact that it is generally very fast in delivery
What do you dislike about the product?
sometimes there are delays in the delivery of prizes
What problems is the product solving and how is that benefiting you?
they have accelerated the time required to obtain a gift
Has a lot of choice for events and merchandise
What do you like best about the product?
Apart from the choices, customer support is excellent and promptly resolve any issues keeping you abreast of the status.
What do you dislike about the product?
Have more gift card choices, the current offer is limited
What problems is the product solving and how is that benefiting you?
Providing a lot of choices for events so that every one has something to choose from
Convenient, Efficient, Excellent
What do you like best about the product?
It's awesome platform to send rewards to employee at anywhere of the world. It brings convenient and efficient to the organization in managing Employee Recognition rewards for team members that coming from different countries.
What do you dislike about the product?
Nothing much I could think of other than increase the gift selections.
What problems is the product solving and how is that benefiting you?
It resolve the geographic issue where single platform that provide various location support which enable organization to perform employee recognition reward towards their employee around the world easily.
Helpdesk support
What do you like best about the product?
strong support from helpdesk when having issues with vaucher from provider from Croatia
What do you dislike about the product?
I receive coupons in USD and than when transfering to EUR there are always couple of unused USD due to exchange rate and most of providers have only "rounded" vaucher values
What problems is the product solving and how is that benefiting you?
quick reward for the people taking "extra mile" on top of their everyday tasks
Experience of Xoxoday
What do you like best about the product?
Process to redeem voucher is very smooth
What do you dislike about the product?
Response time to resolve query is lengthy
What problems is the product solving and how is that benefiting you?
Need to make it user friendly
Easy to Use and Great Customer Service
What do you like best about the product?
The customer service is fantastic, I had a couple of questions on my vouchers I received for gift cards and they responded very quickly and I was able to redeem them very easily.
What do you dislike about the product?
Nothing to complain about, they were extremely courteous and timely.
What problems is the product solving and how is that benefiting you?
Team member satisfaction and abilities to reward members when they go above and beyond.
Awesome gifting experience!
What do you like best about the product?
Quick to access and available to ship in most of the countries
What do you dislike about the product?
Nothing much, one needs to understand the platform for redeeming the gifts
What problems is the product solving and how is that benefiting you?
The links shared via sms to redeem need to be a little more specific and easy to access
Efficient way for employee recognition, while giving them autonomy to choose their rewards
What do you like best about the product?
Getting several options to choose from to redeem my coupon is the best feature I could get from a single gifting platform. The diversity of categories available for rewards and incentives is really impressive. During the chekcout process, it is easy to understand what part/percentage of a coupon is being used, and information on how it will convert to anouther gift card is well presented - a case where often other platforms give anxiety to a user. I have used their platform for three ocassions in the past year. They also have a pretty active customer support which offers quick and efficient resolution.
What do you dislike about the product?
The user experience of the platform seems glitchy as some times it is required to sign in to redeem a gift coupon, while other times it seems achievable without signing in as well. Navigating the platform can seem confsuing.
What problems is the product solving and how is that benefiting you?
My organization uses it for employee recognition and for other company occassions. As a beneficiary of Xoxoday coupons I find it very convenient to have several options to choose from to redeem my coupon, as well as have the tranparency of the process to ensure I'm getting the best value out of my coupon.
Not A Customer Centric Services Any More
What do you like best about the product?
Nothing I found about this xoxodaygiift.
What do you dislike about the product?
Despite being approval for this review, I have not received my reward yet.It's been 9 days and I still am waiting, not getting any response from any support.
What problems is the product solving and how is that benefiting you?
I still am waiting for my reward, this is the benefit what I got.Every time just ticket gets raised and no solution gets provided.
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