What do you like best about the product?

I like that it is cloud-based. I can easily reconcile bank account, even without the bank feed.

What do you dislike about the product?

The bank feed doesn't work. When setting up a memorized transaction (i.e. payroll general journal), I don't want to put any default amount in the g/ls since it changes week by week. It would be nice if it would save the transaction that the debit or credit is highlighted as the default.
I didn't like the training process. A lot was very redundant and we ending up training the trainer. Very frustrating.
We use subaccounts. It would be nice to "lock out" subaccounts for specific general ledgers accounts.

What problems is the product solving and how is that benefiting you?

Great Plains was no longer being supported, and we needed to look at another accounting system.