What do you like best about the product?

This is lightyears ahead of Quickbooks in functionality. Having all AP/AR related transactions in one place is incredible. Now we are even intergarted with Acupay so can collect payments from clients much more effiently than in the past.

What do you dislike about the product?

Fortis pay ease of implementation would be a 0. Then getting support on the Acumatica side is impossible, we paid a small fortune to our VAR partner for support but never got the solution we wanted. It would be great to have a support team from Acumatica that would not be $250/hr. There is so much to learn and not enough time to stop and watch tutorials.

Importing time cards is very challenging as well. Correcting time cards is also frustrating when jobs are closed or if you are only correcting one line but the entire time card is resubmitted so the client will see that on every project, unrelated to the correction, that the employee worked on in that time card.

Invoice templates are my biggest issue with Acumatica, it really isn't user friendly to change the format of invoices.

What problems is the product solving and how is that benefiting you?

Invoicing clients is full of checks and balances which is great. We can run over 100 projects at a time thanks to Acumatica.