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Docebo
What do you like best about the product?
Even if you can't find a feature for everything you need and want, there are a lot of workarounds. We've found that even if we are told a feature isn't available for our specific need, we can usually find a workaround that fulfills the initial need. Their helpdesk ticket system and chat system is very helpful. If they can't give you exact answer, they will get back to you.
What do you dislike about the product?
When a new product or feature is rolled out, it sometimes is too quickly before full testing and causes more issues when released than before it was released. They are getting better and better with pushing out release dates if the product isn't ready so this doesn't continue to happen. More and more features and products are being released that are helpful and needed.
What problems is the product solving and how is that benefiting you?
This is our only LMS that we use and we are able to load all trianing including complaince that is required for 700+ users. We are able to pull reports and track that training in Docebo.
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A competitive LMS
What do you like best about the product?
Once a course is created, I like that Docebo creates a custom URL that can be shared with employees, giving them direct access to the course.
The course creation process is also very easy and has many nice features to customize access how you want users to access the course.
The LMS has many basic and advanced features you'd expcet to find in a top tier LMS.
Another good feature is the ability to log external training. We encourage all employees to log any training they take that occurs outside of the LMS using the external training feaute. It's very easy to use and has a bulk upload feature as well.
The course creation process is also very easy and has many nice features to customize access how you want users to access the course.
The LMS has many basic and advanced features you'd expcet to find in a top tier LMS.
Another good feature is the ability to log external training. We encourage all employees to log any training they take that occurs outside of the LMS using the external training feaute. It's very easy to use and has a bulk upload feature as well.
What do you dislike about the product?
Docebo needs to work on going back to basics and refining admin and end user experiences. For example, some admin screen columns are not sortable, making it difficult to find and sort information. Calendar appointment attachments still need work - they are clunky to accept. And accessing link to join Teams meetings from inside the course page is clunky and not intuitive as well.
They did just change their customer support model which I think will be an improvement over their old model.
They did just change their customer support model which I think will be an improvement over their old model.
What problems is the product solving and how is that benefiting you?
Docebo has created a centralized place for all things learning within our organization. It's allowed us to fully track much of the learning activity happening within our organization.
Positive Docebo Experience
What do you like best about the product?
Consistent updates to improve experience
What do you dislike about the product?
Slow to make some updates. Many things to keep up with regarding product releases.
What problems is the product solving and how is that benefiting you?
Providing elearning content easily to our users.
Great platform with a few areas of development!
What do you like best about the product?
I like that it is versertile, you can change and adapt the look and feel of the platform to fit your business needs and suit the branding. I also like that the platforms allows most things to interlink ie notifications to groups, catalogues etc. The use is easy, once you have learnt the various elements and do play around. Docebo is used daily by myself the buisness globally.
What do you dislike about the product?
I understand some issues raised would not always have a soloution, but I often find there is no middle soloution either. I find when I ask the customer sucess manager they usually do not know the answer to question or just direct me to search on the community. I would also sugesst a more responsive follow-up from customer sucess amnagers.
What problems is the product solving and how is that benefiting you?
They allow colleagues to acccess digital training with ease. Support the business to train colleaguegs globally. Providing colleagues access to development programmes.
Highly Intuitive LMS
What do you like best about the product?
We recognize that Docebo is one of the leading LMS' on the market worldwide, and is far more than the common compliance tools we've used in the past. Docebo has helped us to break down those training barriers within teams!
What do you dislike about the product?
Because of our use case in the energy industry and coming from a compliance heavy background, it can make change difficult, especially when training can be driven from a learner level.
What problems is the product solving and how is that benefiting you?
We are learning how to break down the barriers of strict compliance based learning and transitioning to AI, learner driven learning. This has helped us to attract key players within our company and engage them where they didn't have the opportunity to previously.
SMOOTH AND SMOOTHER
What do you like best about the product?
the additional features like gamification.
What do you dislike about the product?
If you are inside the docebo box its amazing but step out of the normal way things are done its a bit of a headache
What problems is the product solving and how is that benefiting you?
ease of use for customers
Docebo is a great system for delivering eLearning courses to both your Customers and Employees.
What do you like best about the product?
Docebo, has a great Admin Console where an Administrator can do loads. It allows for easy Layout, it has a great Course Player Interface and allows for some Customisation.
What do you dislike about the product?
Sometimes, there are not any shortcuts to get from the page you are Editing to how it will perform after you have Edited it ( if that amakes any sense?)
What problems is the product solving and how is that benefiting you?
Docebo is working on providing an AI eLearning Course creator which would help speed up the production rate and delivery of our eLearning courses to our Customers.
Very flexible product for smaller organisations
What do you like best about the product?
The features, flexibility of configuration and the great implementation support.
What do you dislike about the product?
When taking the bundled, Docebo content there is no easy way for end users to see what is available and select it.
What problems is the product solving and how is that benefiting you?
Single portal for all learning related information, online content and training. Allows me to manage a considerable workload very simply, whilst giving my users a great experience. This gives improves efficiency and effectiveness all round.
Docebo, the learning management system that is easy to configure and scale.
What do you like best about the product?
Docebo has a great support team that helps you configure and setup the platform in a matter of weeks or months. The system is easy to use for employees of all skill levels. You have the configurations and customization needed to allow various team members to build their content on the platform as Power Users. The company provides customer support until any issue you have gets resolved. Having performed due diligence and tested multiple LMS vendors, I would recommend you include Docebo in your top 2 or top 3 finalists. Thousands of companies use Docebo, and they have a good track record and are going in the right direction.
The extended enterprise functionality works well for businesses that have multiple brands or businesses under one corporate umbrella.
The extended enterprise functionality works well for businesses that have multiple brands or businesses under one corporate umbrella.
What do you dislike about the product?
The native ecommerce functionality is not as smooth as I would like. Would recommend integrating Shopify with your Docebo for a better user experience. Shopify Mechanic app can handle the API work, once setup by a Mechanic developer, the integration is very easy to maintain and build out even for non-coders.
What problems is the product solving and how is that benefiting you?
Our business uses Docebo to provide content to customers and to our internal employees. The scalability and customization of the system, including pages and menus, is top notch and can deliver unique user experiences for as many user segments as you can imagine.
Docebo is a solid platform to host both internal and external learning.
What do you like best about the product?
Docebo is more customizable than many of the other learning management platforms I have utilized. My Customer Success Manager is always helpful, positive and quick with response time.
What do you dislike about the product?
The setup assistance we received could have been much better. The system is on its second year with our company and we are still finding areas which need tweaking or to be build out properly to fit needs both internally and for our customers.
What problems is the product solving and how is that benefiting you?
Docebo is providing a solution for our product and technical service training courses and ILT scheduling.
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