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Maximizing Docebo Through Vendor Partnership
What do you like best about the product?
We are able to build an incredibly customized learning experience for each of our audiences through a very intuitive, tech-forward platform. Our end users (learners) consistently rate their experience on the platform as high. Learning is always available, along with regular updates and communications to continue improving the learner experience.
What do you dislike about the product?
Getting started can be daunting because the platform has so much functionality and customization available.
What problems is the product solving and how is that benefiting you?
With Docebo, we are able to scale our learning solutions for internal and customer audiences. We have experienced innovation and growth through the ability to provide customized solutions for each audience.
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Good support and easy to use
What do you like best about the product?
We have Freddie as our contact and he helps and support us very much. If you are not able to solve a problem we can always reach out to Freddie or use the chat and the respons is always fast. I also think that the platform is easy to learn for someone new and is very user friendly.
What do you dislike about the product?
I think that our company would benefit if there was some other features. This is because it could shorten some of the things we need to do to have correct information and to be able to send correct information. But as a new to Arjo, I think Docebo is very good and I have not experienced so much to dislike.
What problems is the product solving and how is that benefiting you?
With Docebo we can improve knowledge for employees and have a structured system with trainings and followups. We can track all employees and how they are doing in their trainings, which is good for us because we need to see if they have done a training in a specific thing to be able to work with those functions they do.
Easy to configure and use LMS.
What do you like best about the product?
Great customer service (thank you Freddie!)
Also, we had very good support when we did initial implementation 2017.
Also, we had very good support when we did initial implementation 2017.
What do you dislike about the product?
Service Desk sometimes knows less about the product than we do...
What problems is the product solving and how is that benefiting you?
Training records in one place, easy to find and accurate.
One stop shoop for all training.
One stop shoop for all training.
Docebo: A Game Changing Product
What do you like best about the product?
Docebo has completely transformed our e-learning platform experience and the way that we use this product at our company. We mainly use Docebo for our in house internal onboading as well as continuing education for members of our organization. The feel of the platform is unlike any other products we have looked at, and the modern look and aesthetic of the platform is great. The content marketplace offered has allowed us to upgrade and transform the content we offer to our membership. The reporting and data features offered are unique and highly intuitive for both our in house IT team to use, and for the users of the platform to use. Lastly, the support we have received the Docebo team is next level and has been a game changer in our loyalty to the brand.
What do you dislike about the product?
I think there could be some more work done to increase the level of personalization features offered to enhance the HTML and CSS features. I would love to see some guides or direction put together so smaller companies can even further personalize their website and user experience. I also think the mobile app could use some updating and advancements as it is pretty bare bones in the features offered. I would love to see some innovations where you can completely transform the app to be branded and named to represent your platform. Lastly, I would love to see some upgrades to course offerings with some more modern and relevant courses that have a more modern and updated feel to them in the content marketplace.
What problems is the product solving and how is that benefiting you?
Docebo has created a seamless experience for us in creating a personalized and branded web interface, and has transformed our learning platform and taking it to the next level. The website is modern and sleek, and has extensive built in features that are easy and intuitive for our customers to use. It is so helpful to have Docebo on our side and to have a team of people ready to go when we need to troubleshoot.
Docebo: Our LMS Usage and Management Experience
What do you like best about the product?
We use Docebo's LMS product, and overall I would say we are pretty happy with it. The support we receive from Docebo is fantastic. I feel anytime I talk to our rep or the support staff in a chat, they really dig into how to fix the problem, provide reference material, and explain it thoroughly so I can solve it next time. They all have their own sandbox LMS sites to test any sort of technical issues we might be having. Docebo is fairly easy to use once you have a solid understanding our the core foundational elements for users (Groups and Branches). Docebo contains numerous features for types of course files you can use, settings to enable for courses, learning plans, and catalogs. Overall, it has been fairly to implement in our daily learning experience for employees.
What do you dislike about the product?
Docebo does at times feel limited in the customization. Our company is fairly smaller (800 employees) compared to some other Docebo customers, so this lack of customization doesn't impact us too much as our team might not have the bandwith to really make use of more customization options. There are also some features or settings you would assume are active or would work, but they don't. Docebo is constantly updating some of these features, which is great, but sometimes I am left wondering how this wasn't in there before.
What problems is the product solving and how is that benefiting you?
Learning engagement with our employees. Our team had a previous mindset that was very much operationally focused, but we wanted to be more learning and employee growth focused. Docebo has allowed us to leaverage some of their features such as catalogs and channels to be able to really highlight what our team is capable of. We see a lot of engagment with the LMS now, providing hundreds of custom course options for professional development.
Rocksolid LMS with the ability to provide centralized learning experience
What do you like best about the product?
Ability to centralize the learning experiences.
Excellent support from the Docebo team
Easy to implement
Scalability
Excellent support from the Docebo team
Easy to implement
Scalability
What do you dislike about the product?
Although it offers social learning functionalities, it lacks the functionality to package formal and informal learning experiences.
What problems is the product solving and how is that benefiting you?
We are able to scale our customer education programs allowing us to accelerate onboarding and adoption of our solution for external and internal groups.
Using Docebo for employee training
What do you like best about the product?
- I have power user access in Docebo. So for me, as an admin, it's easy to create courses from PPT slides and Elucidat.
- Creating Learning Plans is very comfortable: I can add slides, videos, and quizzes related to one topic in one Learning Plan.
- Through Reports section, I can track employees' progress during training.
- Creating Learning Plans is very comfortable: I can add slides, videos, and quizzes related to one topic in one Learning Plan.
- Through Reports section, I can track employees' progress during training.
What do you dislike about the product?
- I took time to get used to the content management process in Docebo.
- While uploading PPT slides, they can change their visuals.
-While tracking employees' progress in Reports, it doesn't show their names, only IDs.
- While uploading PPT slides, they can change their visuals.
-While tracking employees' progress in Reports, it doesn't show their names, only IDs.
What problems is the product solving and how is that benefiting you?
-It helps to organize all training materials (presentations, quizzes, tutorials) on the same platform.
-It helps to create and update training materials.
-It provides analytics to track employees' progress.
-It helps to create and update training materials.
-It provides analytics to track employees' progress.
Best enterprise LMS on the market
What do you like best about the product?
Docebo user interface is easy user friendly for beginner to advanced LMS admins. The enterprise functionality is a game changer allowing us to serve multiple audiences: Internal, Customers and Partners. I like the Course Management features, functionality, and layout, it is straightforward to manage everything. The rollout of implementation was straightforward. I use the system every day and it makes deploying courses easy.
What do you dislike about the product?
I do not like the updating of SCORMS, the "Overwrite" option does not work as intended and the "Update" option is missing functionality for "Retain learner progress" for in-progress learners.
I do not like I dislike the "Power users" functionality but I would like to see some basic out-of-the-box profiles. Managing power users is very time-consuming to keep updated.
I do not like I dislike the "Power users" functionality but I would like to see some basic out-of-the-box profiles. Managing power users is very time-consuming to keep updated.
What problems is the product solving and how is that benefiting you?
The ability to serve many audiences including internal, Customer and Partners. I don't have to update the content in multiple instances. Upload once, serve to many audiences using Catalogs and Branches.
Your Go To LMS- Docebo Hands Down.
What do you like best about the product?
what I like most about Docebo is its intuitive and user-friendly platform, which makes managing and delivering training seamless and efficient. The robust features and customization options allow us to tailor our learning programs to meet our specific needs. Additionally, the excellent support from the Docebo team ensures that any issues are quickly resolved, enhancing our overall experience. The continuous updates and innovations keep us ahead of the curve, making Docebo an invaluable partner in our learning and development initiatives.
What do you dislike about the product?
However, there are a few areas for improvement. Enhanced customization options would be beneficial, allowing super admins to have more control over advanced APIs.
What problems is the product solving and how is that benefiting you?
It solves your technical issues. They are almost negligible. Besides ease of use, customisation of Landing page, and reporting features and a feature like logging into users account are phenominal.
Customer Experience is Stellar
What do you like best about the product?
The customer experience with Docebo is very refreshing for a SAAS. We are still in contact with our sales contact and onboarding spec. Very friendly.
What do you dislike about the product?
We have not been satisfied with the help desk, just not a lot of information that allows us to do any troubleshooting on our own.
What problems is the product solving and how is that benefiting you?
Docebo allows us a fast, easy way to deliver content to our learners.
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