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External reviews

621 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Furniture

Docebo

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
Docebo is very user friendly. It provides a great experience. The are always on the path to innovate and improve. They usually show their roadmap and it is exactly what we are looking for. They are more of a partnership than a buyer/seller approach. Their conference is fun and useful.
What do you dislike about the product?
Branching is a little limited to how we might like to segment employees, but it works for the purpose.
What problems is the product solving and how is that benefiting you?
Our employees and dealers have a user friendly solution for training. It is miles above our previous solution, so users that have been in both systems are happy to use it.


    Hospital & Health Care

Great for any size company

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
We love the ease of use of Docebo. The platform is great for anyone to be able to create training. Even our least tech-y employees are able to navigate the system and use it without headaches. We also love the end-user view, and have been able to implement e-learning/e-training for all our employees (and we are mostly remote employees, so that was important!)
What do you dislike about the product?
The one thing missing for us is a training checklist or a competency tool (comp tool) to use during a person's orientation training. We would love to see this feature implemented for all users because that is not only a healthcare industry standard, but a pretty common practice in training & development. We've heard the same thing from multiple other companies that use Docebo. We currently have to use a paper process (which is hard with remote employees) and would love to be able to use Docebo to take this electronic.
What problems is the product solving and how is that benefiting you?
We have realized that a lot of individuals are mindlessly participating in training (and just clicking through training without taking in the content). This has allowed us to realize that we need to adjust how we are training, even on the most boring of subjects. This is a benefit that we have been able to identify the need to adjust, and we are improving our use of micro-learning, interactive videos, and making sure we are providing quality learning content that employees will retain for longer.


    Non-Profit Organization Management

Global Perspective

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
We are able to engage our members who are global in engaging content while also allowing them to provide their own learning plans
What do you dislike about the product?
When we do our technical support, we are limited in the views of how individuals are experiencing their issues. I am not able to confirm if they are using which internet browser.

Mobile app is not to our organizations standards.
What problems is the product solving and how is that benefiting you?
N.A
Recommendations to others considering the product:
Improve mobile app.


    Computer Software

Brilliant easy to use training platform

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
Simplicity in set up. Low maintenance. Integration options
What do you dislike about the product?
Reporting can be improved. Backend navigation leaves a lot to be desired.
What problems is the product solving and how is that benefiting you?
Training thousands of our customers and partners effectively and efficiently.


    Dustin S.

Does a lot well, does some things not well

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
- The intuitive user interface, and clean design
- The mobile application
- The ease of building course work
What do you dislike about the product?
- The mount of bugs that we work through regularly.
- I don't like the back button changes depending on the page you're on
- The enrollment system. I'd rather just give people access to a class or not, rather than also having to manage their enrollments.
- Managing visibility via menus instead of pages.
What problems is the product solving and how is that benefiting you?
We work with distributors to make running their business more efficiently, and in doing so, share in success with them. We have sales training, but mainly focus on service training so individuals know what they are doing when they work on our product.


    Computer & Network Security

docebo

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
the whole navigation and course flow is great
What do you dislike about the product?
no "back" button, makes administration uncomfortable.
Would like to have proper phone support, will make things easier, solve problems quicker.
What problems is the product solving and how is that benefiting you?
API integration with CloudShare, SFDC.
The support team is really good so as Customer Success. very engaging, fully connected. Always make sure we are good with the product; usability, faults, and up and running.
Recommendations to others considering the product:
Support, implementation, team, ease of use are just a few of the great advantages of Docebo.


    Oil & Energy

Need a lot of work arounds.

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
Having a customer rep who we can turn to for help is good, because it's needed. The ability to ask for help via email or online messaging is good too.
What do you dislike about the product?
I don't feel that product is built for classroom training. We teach the same class in many countries at a different price in different languages. The language and price is set a the course level rather than the session level so we have to use CSS to get around having the language and price display at the course level. Docebo's solution this is to make each country it's own course. This would be a nightmare to track and it makes the admin process very difficult.

For internal learner, Docebo assumes that recertification means that the learner retakes the same class. In reality, keeping certifications up to date typically include more training or proving that they have kept their skills.
What problems is the product solving and how is that benefiting you?
We are able to track certifications of employees so that we do not send people with insufficient certifications to a customer site.
Recommendations to others considering the product:
Use Guykat to help with your implementation.


    Information Services

Recently liscenced, great experience so far!

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
Powerful capabilities combined with a great UI and easy of implementation. Integrations are robust and The API is flexible
What do you dislike about the product?
The on-boarding process is a little ridged. This caused some delays in implementation and frustration on my team.
What problems is the product solving and how is that benefiting you?
Internal and external training


    Electrical/Electronic Manufacturing

Inhouse training on Docebo

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
offering elearning training, globally, to all our sales reps and now broadening to other roles
What do you dislike about the product?
the rewards function doesnt reduce coins for admin to see, only the user can see. A challenge when redeeming coins. But love the Rewards shop concept
What problems is the product solving and how is that benefiting you?
We are solving the training time gap now that we are growing globally by offering elearning 24/7
Recommendations to others considering the product:
This elearning platform has be extremely beneficial in training our inhouse sales reps. Very efficient tool.


    E-Learning

Comprehensive System

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
I like how the system allows you to manage reports and monitor users' progress with their learning courses. Also, the system has a comprehensive key functionalities which enables the organisation to effectively communicate the training materials across users, particularly in our industry, where training is vital to the disability and aged care sector.
What do you dislike about the product?
In terms of page customisation, there are limited areas for developing pages. Our company utilises IT assistance to develop pages that reflect the style and design that we want it to.
What problems is the product solving and how is that benefiting you?
The SCORM or particular training material file types take a long time to get uploaded in the system.
Recommendations to others considering the product:
Docebo is a very comprehensive system that allows you to monitor and design different functionalities such as user access, learning plans/objects, reports and sharing content across stakeholders.