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Docebo is streamlined for learners and students, not so much teachers or admins.
What do you like best about the product?
I really enjoy the amount of options Docebo gives me when it comes to planning content for our learners. Learning Plans, Webinars, Courses, Catalogs, etc. They all help me accomplish what I need to do to create a learning environment for our employees and customers. I also like the fact that we can brand the Docebo platform to match Centercode's brand guidelines. Our brand is very important to us, so to have that ability is awesome. I also really enjoy the user dashboards, at least at a glance. My learners also enjoy how straightforward and efficient Docebo
What do you dislike about the product?
Docebo can be hard to navigate as an admin. The amount of options provided to admins is awesome, but sometimes I feel like there are 5 different ways to do things and not all of them seem to line up. For example, assigning courses to branches, groups, individual users, etc. There's no clearly defined path for what works best and what is the most efficient way of doing something. Again, I enjoy the wealth of options available to me as an admin, but more context on what feature does what would be helpful - especially for newer users.
While I appreciate the support for VTT files, I would also appreciate support for SRT and other CC/Subtitles formats.
The certificate template could also be refined. It seems a bit difficult to use, with no concrete instructions on how to properly format the certificate inside Docebo. I had to go to a help page to really figure out how to implement a certificate properly. A better editor with more visual help would be nice, like having the background image appear while editing text. That way I can know exactly where the text will be placed when using the editor.
While I appreciate the support for VTT files, I would also appreciate support for SRT and other CC/Subtitles formats.
The certificate template could also be refined. It seems a bit difficult to use, with no concrete instructions on how to properly format the certificate inside Docebo. I had to go to a help page to really figure out how to implement a certificate properly. A better editor with more visual help would be nice, like having the background image appear while editing text. That way I can know exactly where the text will be placed when using the editor.
What problems is the product solving and how is that benefiting you?
We are all working remotely right now, so having the ability to train new customers and new employees on our customer validation platform is great. We've onboarded two new employees with Docebo and it's helped get them up to speed very quickly.
Recommendations to others considering the product:
Spend as much time as possible learning how branch codes, learning plans, catalogs and branches can affect your users and streamline your onboarding process. Also have a service ready to go to generate VTT subtitles for your learning content.
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Since using Docebo at the start of my job to learn more soft skills I have been very happy
What do you like best about the product?
I like that Docebo platform it is user friendly and easy to maneuver.
What do you dislike about the product?
I haven't found anything I dislike so far.
What problems is the product solving and how is that benefiting you?
Docebo is helping me with learning new soft skills that apply to my current role.
Recommendations to others considering the product:
Docebo is a great application which supports personalized learning. Myself and my colleagues utilize this application and have thus far been enjoying the service offerings and how easy it is to use!
Accomplished LMS platform that allows total customization, but subpar support
What do you like best about the product?
Docebo is easily customizable which means it can serve many different types of organizations with different goals.
What do you dislike about the product?
The individual organization's imagination is the only limit in creating the interface and content. However, that can mean you are the sole driver. Docebo set-up will help you accomplish specific goals, but it is up to your team (and hopefully you have a couple of developers and tech people to spare) to think of what you want to do. We needed more imagination support dreaming of what Docebo could accomplish and how.
What problems is the product solving and how is that benefiting you?
We are bringing together remote learning into an online classroom, which helps us deliver content and networking in a way we were unable to do in-person (making our participant experience even better).
Recommendations to others considering the product:
Make sure you have the backend support to implement the system and troubleshoot because support is limited after implementation.
Outstanding learning tool for businesses
What do you like best about the product?
Clean, professional interface makes our learning platform look impressive to our employees and customers. Course administrators can make a solid, professional, easy-to-navigate course without having to be an expert at design.
What do you dislike about the product?
Reporting capabilities an be cumbersome to use in order to get easy results; often it requires exporting a report in Excel or CSV format and doing more work to process it into the results you want. Not all menus are intuitive either, and features can hide in tricky places where you just have to kind of learn and memorize where they are. Video player capabilities are somewhat limited too; our #1 complaint from users has been that we can't give them the ability to rewind a video (without also unlocking fast-forward which we don't always want to do).
What problems is the product solving and how is that benefiting you?
We are using Docebo to create uniform learning across all employees at our company. A single source of official company learning rather than dispersed tribal knowledge that is not well documented, controlled, or repeatable. We also use the platform to train our customers on how to use our products and services. We have drastically reduced the amount of time it takes to onboard people and teach them new things. Many hours saved by both trainees and trainers, with much more accountability and documented results. It's also an outstanding platform for interfacing with our customers in a 2-directional way where they engage and give us feedback, unlike a 1-directional platform where we just send content out and hope they absorb it.
The most useful LMS I used
What do you like best about the product?
- Support availability
- UX as an administrator
- Facility of configuration
- Pages/Menus System
- Reportings
- APIs multitude
- UX as an administrator
- Facility of configuration
- Pages/Menus System
- Reportings
- APIs multitude
What do you dislike about the product?
- Gamification system
- Certifications system
( We would like that two components will be more detailed and specific as how is it now )
- Certifications system
( We would like that two components will be more detailed and specific as how is it now )
What problems is the product solving and how is that benefiting you?
Multidomains management - We can manage all clients platform on one space
Docebo's LMS is user friendly, up to speed with recent technologies and almost fully customizable.
What do you like best about the product?
fast response rate of the customer service department
easy to use applications (e.g. notifications, certifications, e-signature etcetera)
multidomain use (possibility to create several "environments" within one and the same LMS)
easy to use applications (e.g. notifications, certifications, e-signature etcetera)
multidomain use (possibility to create several "environments" within one and the same LMS)
What do you dislike about the product?
localization tool (nice that you can manage translations yourself but not easy to detect the correct word/paraphrase you wish to translate => reason: identical words/paraphrases used on several pages)
unannounced updates - changes in settings (e.g. new image file dimensions for thumbnail - suddenly my previously uploaded thumbnails were no longer entirely visible due to their wrong dimensions - in accordance with 'old' file dimensions)
loss of advanced search option for course enrollments since last update of course management (I previously looked at enrollments for my different branches but I cannot do so anymore since this option is no longer included in the new course management tool)
unannounced updates - changes in settings (e.g. new image file dimensions for thumbnail - suddenly my previously uploaded thumbnails were no longer entirely visible due to their wrong dimensions - in accordance with 'old' file dimensions)
loss of advanced search option for course enrollments since last update of course management (I previously looked at enrollments for my different branches but I cannot do so anymore since this option is no longer included in the new course management tool)
What problems is the product solving and how is that benefiting you?
several mini e-learning platforms within the same LMS (for multi internal use)
better knowledge retention by our local sales forces in Africa (on top of face-to-face product seminars)
better knowledge retention by our local sales forces in Africa (on top of face-to-face product seminars)
Docebo is a great platform with good support and development!
What do you like best about the product?
The Docebo University and IdeasPortal for development are great.
What do you dislike about the product?
Once you start you realise there is so much you can/want to do - and that most of it takes quite some time and configuration.
What problems is the product solving and how is that benefiting you?
Reaching a larger audience that face-to-face training, also across multiple countries.
Recommendations to others considering the product:
Organisation is key!
The experience from sales to implementation support and beyond has been great. Thanks Docebo!
What do you like best about the product?
It's flexibility as a platform is excellent, there are many ways to configure learning and its appearance.
What do you dislike about the product?
It's flexibility sometimes leaves you overwhelmed! 😁
What problems is the product solving and how is that benefiting you?
Learning during a pandemic. It's meant we can support customers remotely.
Recommendations to others considering the product:
Do it!
Easy to use for administrator and easy to use by students
What do you like best about the product?
The fact it is easy to use and the system work very well with SCORM format. The system is aslo intuitive for students.
What do you dislike about the product?
The part about report it is not so intuitive. More option to subscribe group of people to group of courses could be useful
What problems is the product solving and how is that benefiting you?
The main problem solved is the fact we are working worldwide and using Docebo we can train all new employees remotely independently where they lives. Moreover the platform is external to company net so also distributors can access it.
Docebo LMS: State of the art Learning Management System for large enterprises (internal & external)
What do you like best about the product?
Very good usability for admins and end user, Flexibility in creation of pages and menus for different audiences, Customzation of the platform, Creation of subdomains for internal and external needs, Pre-build integration to some of the most common software provider.
What do you dislike about the product?
Missing integrations to other providers (which may be integrated in future), Content creation options (a built-in authoring tool would be helpful), Complex procedure to evaluate test results of end users, Missing upload options of files in certain platform areas, Complex certificate template builder (a drag & drop feature could be very useful here).
What problems is the product solving and how is that benefiting you?
We're and we'll use Docebo for the internal training of 30.000+ employess worldwide and in parallel for external training, with the usage of the e-commerce app. This allows us to be more present on the training market. The platform will also be used in order to create a sort of knowledge base inside the company, where experts can exchange information and upgrade their skills in specific topics.
Recommendations to others considering the product:
Docebo LMS should be included in every short list while approaching the implementation of a LMS in a company. Due to it's flexibility, it can be used to cover several training use cases within one single platform, without the need of additional costs for further platforms. Further, the available integrations are very useful in order to integrate Docebo LMS in your companys IT landscape with little effort from your IT. The support team of Docebo is always available and reliable, when something is unclear or new feauteres were just released. A really great idea is to assign the account to a custumer success manager, that is really up-to-date about upcoming features of the platform and helps wherever he can to improve the usage of the platform.
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