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Excellent service
What do you like best about the product?
The customer service, support and support materials.
What do you dislike about the product?
Some limited functions that are being worked on.
What problems is the product solving and how is that benefiting you?
We are providing a much fuller, quality service for our customers and reduced administration time dramatically.
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Functionality for Days!
What do you like best about the product?
There was a large set of features that allowed for a lot of flexibility when it comes to designing an education program. We use it for educating customers, prospects, and employees. So the ability to control access to courses was pretty awesome.
What do you dislike about the product?
You can get lost. Sometimes there are too many features within a course, you can get yourself a little lost in the details. When it came to designing something that would look and feel premium we did have to put our designer to work, but we wanted that premium feel. So if you are planning on out of the box looking pretty, it may be a tall order.
What problems is the product solving and how is that benefiting you?
Lead Generation and Customer Education. We want to use our educational content to answer questions for the professionals and drive their engagement to our website. This allows us to generate interest and turn those people into leads with the aim generating revenue. As for customers, we aim to increase adoption of features, reduce support costs, and increase customer satisfaction hopefully leading to successful long term revenue.
Recommendations to others considering the product:
Great toolset for the right price. There is decent flexibility and customization to add your flair to your education program.
Docebo Review
What do you like best about the product?
Easy to use as an administrator. Easy to set up users and utilize reporting tools.
What do you dislike about the product?
The display is not great for our users. Not as easy for them to use the site.
What problems is the product solving and how is that benefiting you?
No problems. Easy to navigate.
Great customer service
What do you like best about the product?
Docebo's customer service sets them apart from other LMS' I have used and tried. The onboarding process went as smoothly as it could have gone.
What do you dislike about the product?
Some of the functionality seems to be counter intuitive. You can't control who can view individual courses as much as you should be able to.
What problems is the product solving and how is that benefiting you?
Docebo has helped us improve customer experience and I think it will help us retain customers beyond just one intervention
Great Features, Competitive Pricing
What do you like best about the product?
I like the usability and ease of managing users and uploading training. I find Docebo simple to navigate and as far as features for the price, we decided to go with Docebo because it had the best value available to our non profit organization. We are able to achieve most of the features of larger learning management systems at a fraction of the yearly fee.
What do you dislike about the product?
We have a many needs as a nonprofit organization employing 800+. Docebo checks most of our boxes but sometimes the back end is a bit clunky and I would like to have the option to break down courses by when the user needs to take them. For example, our supervisors receive 20 courses during onboarding and there is no way to break them up by what needs to be taken each week.
What problems is the product solving and how is that benefiting you?
Docebo helps us to make training available to our indirect labor and we plan to eventually release training to our direct labor in the future. Docebo has helped during COVID for recording webinars to make them available to employees that aren't able to attend live sessions or for training that was once in person.
Recommendations to others considering the product:
Docebo is pretty intuitive. I enjoy the CSV feature for uploading groups of employees rather than entering one by one. The learning plan feature is also nice but I would prefer that the courses that are in the learning plan not all show up on the home screen because some of them are locked if they have pre-reqs and that can be confusing for some of our employees.
Cutting Edge LMS
What do you like best about the product?
The best part of Docebo is the ability to crowdsource content through its Coach & Share module. By having learners assist in content curation by adding "assets" they find useful to others, and allowing their peers to rank the content, it not only eases the content creation bottleneck caused by having a small or one-person L&D operation, it also creates greater engagement from and an overall better experience for the learners.
What do you dislike about the product?
A tighter integration with Microsoft Teams would be handy, as would an integration with SharePoint to avoid needing to download content from the corporate SP server to a workstation before uploading to Docebo. Also, a better way to test and validate notifications.
What problems is the product solving and how is that benefiting you?
As with any LMS, Docebo is helping learners be more accountable for their personal growth, as well as level-set the learners with common content.
Love it!
What do you like best about the product?
Ease of use for both the trainer and user. Love the different roles and permissions you can give users.
What do you dislike about the product?
In the ideal world, I wouldn't have to build in captivate and upload in Docebo. Instead, I could build material there as well. :)
What problems is the product solving and how is that benefiting you?
Great resource for our customer Certification courses. Love that customers can access at any time.
Recommendations to others considering the product:
Docebo can do so much. Make sure you understand all of it before rolling out your training. You want to make sure you set up in the best way possible
Providing educational resources and elevating specialty skills for our healthcare workers!
What do you like best about the product?
Docebo enables our ability to hold learners accountable to their learning while supporting their needs through multiple learning modalities and system functions. That makes learning stick and provides the resources to support learners in their jobs.
The combination of structured learning and social learning is a great approach to keep learning engaging. We want our portal to be “the place” where all learners come!
The combination of structured learning and social learning is a great approach to keep learning engaging. We want our portal to be “the place” where all learners come!
What do you dislike about the product?
Skill validation is critical in healthcare training. I would like to see better dashboards and manager oversight to competencies and compliance standards.
Also, engagement is key - creating a notification portal that delivers messaging to the community in a timely and appropriate manner could be enhanced on the Docebo platform
Also, engagement is key - creating a notification portal that delivers messaging to the community in a timely and appropriate manner could be enhanced on the Docebo platform
What problems is the product solving and how is that benefiting you?
Offering state-of-the-art learning to healthcare providers in specialty care areas where training resources are limited. Also, delivering the accountability to ensure knowledge and skill transfer occurs.
Our learners are growing their skills and confidence by huge strides! We are working to level up the skills of our healthcare workers to serve our patients better.
Our learners are growing their skills and confidence by huge strides! We are working to level up the skills of our healthcare workers to serve our patients better.
Recommendations to others considering the product:
If you are looking for a platform that is learner-centered, the Docebo platform is it. This company puts the learner experience at the forefront of everything they build and design.
Great until it comes to upgrades kinda hard to adjust at first with all the changes and impacts.
What do you like best about the product?
I'm a fun of the parts : Reports and Tracking
Especially when tracking powerusers actions too
Especially when tracking powerusers actions too
What do you dislike about the product?
What i dislike is more about the compatibility with the Mobile App and lack of tracking
What problems is the product solving and how is that benefiting you?
Some of the problems are due to misunderstanding and others are due to new product and future updates, so it's fine.
Recommendations to others considering the product:
Test the upgrades before suggesting it to clients (us)
Manage Learning for Multiple Companies or Departments with Unique Needs
What do you like best about the product?
Docebo allows me to create learning environments for multiple companies/use cases. The back-end administrative features makes it easy to copy coursework and assign coursework to different groups in bulk.
What do you dislike about the product?
The system is a little clunky, has longer buffering times, several features may bug occasionally, the interface is not as "modern" as other LMS products, there are many many options in the system but the management of the options at a micro level creates a lot of work in initial building of your learning environment
What problems is the product solving and how is that benefiting you?
Primary problem: creating learning content to be displayed to different user groups (with some overlap and some unique coursework) Docebo makes it relatively simple to distribute learning in a matrix.
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