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Best LMS Experience
What do you like best about the product?
There are many attributes to like about Docebo LMS, but I would say it's not just the ease of use of the platform; it is the excellent support Docebo provides for problem resolution that stands out from other LMS. Functionally Docebo makes sense from any standpoint of LMS, but the user experience is most important and stands out from other LMS in my experience as an LMS admin.
What do you dislike about the product?
It is important to note our organization is not considered very large by comparison to other clients of Docebo. Even so, we have had stellar front row customer service, but we cannot expect Docebo to provide a feature that is platform-specific to our requests that have not been available yet. So to answer the question, there are two features in development and to be deployed soon by Docebo, but we would like them sooner. Even so, the LMS is working excellently as is. When the two features become available, we can then do our happy dance.
What problems is the product solving and how is that benefiting you?
Ok, this is topical and a considerable value for using xAPI to connect training content housed outside the LMS back into Docebo. When testing VR training content that was to be housed outside the LMS, we found the xAPI statement verb is sent back directly to the course through the learning object. What this means is no need to parse the LRS (learning record store) data, which is quite complex to do. The learner course report is updated at the course level, with the status or percent of completion for the training content updated and viewable in course reports. xAPI learning content used inside the LMS does not have this kind of issue; the reports reveal many trackable attributes like in using SCORM.
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Eeasy and intuitive tool
What do you like best about the product?
Very logical and intuitive platform xxxx
What do you dislike about the product?
The localization features need work xxxx
What problems is the product solving and how is that benefiting you?
We are now able to educate our sales force 24/7 with minimal resources. Our designers only have to add pictures instead of making large documents, and our courses answer questions that would otherwise be answered by our customer service department.
Powerful and customizable LMS platform
What do you like best about the product?
The product fits our needs as a customizable multitenant LMS for our customers, partners, and internal employees. They make it easy to create, customize our courses and enroll/track user completion for courses.
What do you dislike about the product?
You get what you put in for the interface, If you want to have a certain look for the front end for users you need to put in the time to design and plan the experience.
What problems is the product solving and how is that benefiting you?
We have training and course requirements for new hires, all employees, customers, and partners. We need a way for them to complete training at their own pace and Docebo gives us that platform for the users to take that training. We've been able to run successful training initiatives leveraging the Docebo platform that we wouldn't have been able to do with our previous LMS.
Docebo provides the flexibility we need in our externally facing audience.
What do you like best about the product?
Docebo gives us the flexibility to address multiple audiences with shared content across multiple subdomains using tailored learning experiences.
What do you dislike about the product?
It seems that each time we upgrade the Salesforce integration it takes a bit before things settle.
What problems is the product solving and how is that benefiting you?
We use Docebo for external Contractor readiness and certification. The audience loves the ease of use.
Powerful LMS with many customizable features
What do you like best about the product?
We use Docebo for internal onboarding and training, and as a knowledge base. We can easily create branches and groups which work well for our flat organizational structure.
The interface can be easily customized through HTML or widgets and offers a lot of segmentation.
The interface can be easily customized through HTML or widgets and offers a lot of segmentation.
What do you dislike about the product?
Docebo is optimally designed for formal learning pathways. Our current use case is for less formal, internal employee training and development, and as a result, there are fewer analytics and reporting available to us.
What problems is the product solving and how is that benefiting you?
Docebo enables our employees to access a central repository for all training materials and resources, at their convenience. The ability to engage in just-in-time learning is a game changer for our organization and means less searching across shared drives and other platforms for answers.
We're hoping that Docebo will eventually offer integration with Box, not just Google Docs.
We're hoping that Docebo will eventually offer integration with Box, not just Google Docs.
Great support from Docebo Team
What do you like best about the product?
It´s very easy to schedule a meeting and get help via a call, quickly.
What do you dislike about the product?
Personally, it would be more user-friendly for me if I did not have so many options on how to configure everything.
What problems is the product solving and how is that benefiting you?
We have created online, pre-recorded courses for the basic features of our platform. This way, we save time for our SE team as they don´t have to give these courses live anymore.
Recommendations to others considering the product:
Great support from the Customer Experience Team! Always up for a call.
Considering every step of training experience
What do you like best about the product?
Multiple tools to develop and evaluate people trainings
What do you dislike about the product?
Webinars, ILT sessions and reports, Italian language translation
Commercial support is only commercial and no support
Commercial support is only commercial and no support
What problems is the product solving and how is that benefiting you?
unify trainings and communications all over our italian restaurants
The platform is highly customizable with loads of features, the training and support is excellent!
What do you like best about the product?
The highly customizable platform has allowed us to create employee and customer learning experiences exactly how we envision them. We are also able to expand a cohesive training program virtually.
What do you dislike about the product?
With so many features and ways to customize, it can be a challenge to keep up with updates! Using the platform to its full potential requires a team dedicated to supporting it.
What problems is the product solving and how is that benefiting you?
The Docebo learning platform has allowed us to spread our team beyond the 4 walls of our office locations to anywhere in the world. We can better serve our customers with skilled employees close to the customer site, rather than a plane ride away.
Docebo is an excellent Learning Management System
What do you like best about the product?
Created content looks great in Docebo. The GUI is user-friendly for both the content creator and the learner. Docebo allows you to upload learning objects in various file formats and arrange them seamlessly in a course. The quiz and assignment options are excellent. I am happy with the reporting capabilities.
What do you dislike about the product?
I have found that some advanced features are not immediately intuitive. For example, I have needed help from Docebo Support in order to understand how to set up and work with Observation Lists.
What problems is the product solving and how is that benefiting you?
Docebo has helped my organisation to keep track of mandatory compliance training. The courses were easy to create and the reporting options are perfect for quickly generating data for auditors.
The mulitmedia capabilities of Docebo have improved our L&D offering by allowing us to build audio-visual, interactive, engaging and effective training for our staff on a wide variety of subject matter.
The mulitmedia capabilities of Docebo have improved our L&D offering by allowing us to build audio-visual, interactive, engaging and effective training for our staff on a wide variety of subject matter.
Recommendations to others considering the product:
As a content creator and training coordinator, I enjoy using Docebo. It is intuitive, visually appealing and has some great features. The reporting tools meet our needs. The platform itself is reliable and we experience little or no technical issues. Whenever I've needed any help, I have found the Docebo Chat Support team to be excellent.
I would certainly recommend Docebo.
I would certainly recommend Docebo.
Beta product being falsely sold as enterprise-class
What do you like best about the product?
Option for custom CSS and custom dictionary. With a lot of effort, you can make the GUI somewhat user-friendly for learners.
What do you dislike about the product?
I have used Docebo as an admin for many years now and trained many thousands of learners with it. In that time, almost nothing in the product has improved. It feels like a beta product to this day. When they introduce something new, it takes years for them to incrementally add the things that should've been included from day one. Their developers have very clearly never used another LMS and constantly think about everything in the L&D/elearning space in the most backward ways.... then they spend the next few years undoing & redoing the counter-intuitive way they originally rolled something out. This is a company that's been overly focused on IPO and building shiny new features to hook in prospects while doing nothing for existing customers. Once those prospects convert to being paid customers, they quickly realize that all the shiny stuff is totally irrelevant to the day-to-day life of using and administering the product. I imagine Docebo is great for very small customers with very limited needs. If you're working in the enterprise space, forget about it. I will only advocate for Docebo once they start knocking off the enormous backlog of feature requests and polish up the very basic LMS functions that have been basically abandoned. Stop chasing cheap money grabs like Coach & Share or Shape and just fix your basic product please.
What problems is the product solving and how is that benefiting you?
We simply would like to have a simple, feature-rich product to train people.
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