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Docebo New For Me
What do you like best about the product?
The ease of use and the simplistic way of getting the most out of the learning plan.
What do you dislike about the product?
I have found nothing so far that I dislike.
What problems is the product solving and how is that benefiting you?
We had an older LMS and this was the perfect choice for us.
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Excited to Start Docebo this fall
What do you like best about the product?
The support available and the customizable interface
What do you dislike about the product?
There is nothing I dislike at this time.
What problems is the product solving and how is that benefiting you?
Tracking engagement and understanding
Our organisation enjoys using Docebo - both the platform and the service.
What do you like best about the product?
Upsides of using Docebo - the communication between Docebo and our organisation, the swift responses from both the help desk and our customer team. The platform is easy to use from an administrative perspective and the infrastructure has allowed us to grow our learning portfolio and increase our product value over the years.
What do you dislike about the product?
A big downside of the Docebo platform for our organisation is the lack of networking / communication features. We want to foster an exchange of ideas, conversations and best practices but are unable to do this using the current infrastructure and interface.
What problems is the product solving and how is that benefiting you?
Localising our content (live sessions, e-learning tools, on-demand courses) in one place with reliable data tracking abilities and participant progress oversight. We have recently gone through an organisational structure change opening our platform up to a much wider audience and Docebo was able to both accommodate and facilitate this change.
Fantastic product and customer service
What do you like best about the product?
- Docebo Connect
- Notification adaptability
- Simple distinction between classroom and e'learning
- Reporting function is particularly robust, allows a lot of data insights
- Customer support is brilliant, whether its through a ticket or the chat function.
- Notification adaptability
- Simple distinction between classroom and e'learning
- Reporting function is particularly robust, allows a lot of data insights
- Customer support is brilliant, whether its through a ticket or the chat function.
What do you dislike about the product?
- Docebo connect not being part of the original package.
- Issues with google calendar integration - especially with regard to time zone changes (british summer time)
- Issues with google calendar integration - especially with regard to time zone changes (british summer time)
What problems is the product solving and how is that benefiting you?
- Less work for the trainers as Docebo marks attendance and sends out invites (less work for F&P too)
- Due to the notifications, we can automatically remind people to attend certain sessions - cutting down on no-shows to optional ILT.
- Very easy to circulate mandatory learning like infosec.
- Due to the notifications, we can automatically remind people to attend certain sessions - cutting down on no-shows to optional ILT.
- Very easy to circulate mandatory learning like infosec.
Great LMS with many features!
What do you like best about the product?
What I like best about Docebo is all the customization you can do with pages. You can have a home page for all learners or individual home pages for different groups of people and each page can be duplicated or customized with many different widgets! You can also create different pages for programs within your organization - its what you make of it! Organization of courses is fantastic as well! Utilizing different categories to folder courses makes it easy to find what you are looking for on the administrative side.
What do you dislike about the product?
What I dislike most about Docebo is that the reporting is only updated every 24 hours and not live. You can have your data refreshed whenever you need but it takes a good bit of time for that refresh to be completed - not good if you are under a time constrant. I aslo find the observation checklists to be a bit confusing - they live in their own creation area and can be assigned out through scheduling but they can also live in a course as learning material. There is NO reporting on observation checklists but rather a dashboard that cannot be exported. This makes it difficult to report on observation checklists.
What problems is the product solving and how is that benefiting you?
We have been able to build more substantial learning plans for new hires to deliver a better training experience for their role specific duties. The ability to build courses with so many different material options and then take those course and put them together in a cohesive learning plan makes for an amazing experience!
Recommendations to others considering the product:
Docebo is a very powerful LMS full of features. Ensure you are able to fully utilize all features within your organization.
One Year with Docebo
What do you like best about the product?
Building courses is simple. It takes minutes to build a course. It is also simple to see user history. Gamification and Channels are features included with LMS.
What do you dislike about the product?
There is no filtering features when working with Notifications.
There is no re-certification for Annual Required Training w/o deleting records from previous year.
There is no re-certification for Annual Required Training w/o deleting records from previous year.
What problems is the product solving and how is that benefiting you?
Managing annual mandatory training and classroom training has been simple with Docebo. The courses are easy to customize and the notifications help with reminders to avoid past dues.
Recommendations to others considering the product:
The system is very easy to use and manage.
We are new to Docebo but so far the experience is wonderful and exactly what we needed.
What do you like best about the product?
The Docebo staff are one of the best parts of the platform. The sales team went above and beyond. Even after we signed the contract, they have still been there to answer our questions. The integration team takes the time to listen to each of our use cases and asks follow-up questions to understand what we need Docebo to do. If we can not find the answers ourselves through the extensive resource Docebo has online, their team is always there to answer our questions.
Overall the platform is user-friendly, and our training department does not have any issues navigating the site. It has saved their departments hours of work already.
Overall the platform is user-friendly, and our training department does not have any issues navigating the site. It has saved their departments hours of work already.
What do you dislike about the product?
There are limitations to every software that you add to your business. It depends on what you do with those limitations. Since we are still in the implementation stage, we have found ways to work around any limitations we have run into so far.
What problems is the product solving and how is that benefiting you?
We needed a resource center for internal and external training materials, an LMS that can adapt to our complex data model, an LMS with high data security practices, and something that integrates into Salesforce experience cloud.
Docebo LMS for Extended Enterprise - New Customer
What do you like best about the product?
Docebo has a lot of functionality for customization. Reporting is pretty good. There are a lot of options to control levels of Power User privileges, but some of the most basic controls are still lacking - fixes are on the roadmap and hopefully will be released this year.
Our success manager has been phenomenal with regular check-in calls. We were promised this with our previous vendor and never got this level of care. We also appreciate the community/ideas portal and the transparency in roadmap and release update webinars.
Our success manager has been phenomenal with regular check-in calls. We were promised this with our previous vendor and never got this level of care. We also appreciate the community/ideas portal and the transparency in roadmap and release update webinars.
What do you dislike about the product?
It was sold to us to support our 400+ customers. We thought we would be able to keep our customers separate so they couldn't see each other's information, but that functionality is really lacking.
What problems is the product solving and how is that benefiting you?
Docebo has opened up a more robust solution for us so we can host Teams training events on the site - this allows for centralized reporting. We are also exploring some revenue-generating options based on some of the extended fuctionality.
Recommendations to others considering the product:
Get a demo and make sure that they can demonstrate that it actually meets your use case if you have special needs. Be very very clear about your needs. Don't take it at face value if the sales reps says it can do something.
Very Versatile LMS
What do you like best about the product?
Docebo sells because of its versatility and flexibility as an LMS. I like how it facilitates top-notch customization from the primary tile colors to your logo. Onboarding users to Docebo platform is quite simple, and it comes with a variety of importing options. The tool works incredibly well, and I have been using it to create our channels, install supported apps and create your preferred courses for our organization.
What do you dislike about the product?
Docebo lacks a few crucial features, including testing updates before they are launched or testing notifications. Docebo also has some inconsistency on the courses and tests, such as adjusting questions when a test is in progress.
What problems is the product solving and how is that benefiting you?
We use Docebo LMS as our primary learning platform for our customers in various industries. We can create courses according to their preferences. As a result, we launch scalable technical courses with high levels of learner engagement.
Recommendations to others considering the product:
Before making the purchase, consider the size of your virtual classroom, then pick the most favorable plan, and it will work well for you.
Docebo Offers Flexibility
What do you like best about the product?
I really appreciate the ability to customize the look and feel of the platform. I also like the fact that there are a few options for course development right within the platform such as quizzes, surveys, and HTML pages for content.
A huge plus for Docebo is that they are very much interested in the feedback from their users. They listen and respond in the community.
A huge plus for Docebo is that they are very much interested in the feedback from their users. They listen and respond in the community.
What do you dislike about the product?
Well, I would really like to have the ability to use JavaScript but I also realize why many platforms do not offer that capability.
Some enhancements to the gamification feature and eCommerce options would also be nice.
I would like to see some more flexibility with the use of coupons.
Some enhancements to the gamification feature and eCommerce options would also be nice.
I would like to see some more flexibility with the use of coupons.
What problems is the product solving and how is that benefiting you?
Reporting and automation of certain tasks has been a plus for us. This alone is going to save us a ton of man-hours trying to do things manually as we were stuck doing in the past.
Recommendations to others considering the product:
1. Have someone on staff that knows how to work with CSS and HTML
2. Get involved with the Community
2. Get involved with the Community
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