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Perfect for Elearning patforms
What do you like best about the product?
What I like the most is that the app/software is easy to use if you are a learner.
What do you dislike about the product?
I think it's more of the admin work, they are a lot of workarounds in case you want to import video materials, etc.
What problems is the product solving and how is that benefiting you?
It has a feature wherein it will not allow a user to skip trainings.
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Docebo is a great tool to educate your Customers!
What do you like best about the product?
I like that you have the ability to give each of your customers a different experience with the same tool and how easy the system is to use once you move past the setup.
What do you dislike about the product?
I wish learning plans could be assigned like courses as an option when setting up new users to avoid going to several pages. I wish the SuperAdmin permissions had different levels as well.
What problems is the product solving and how is that benefiting you?
We are able to onboard, train, and update our customers on the newest functionality of our software application using Docebo tool in an engaging and interactive way. Our customers love the LMS option.
My team is using Docebo's LMS actively since several months. We are pretty happy of the service.
What do you like best about the product?
The options to refer the users to specific content in a user-friendly/interactive way.
What do you dislike about the product?
Lack of flexibility in terms of reporting, notifications, content editing in LMS.
What problems is the product solving and how is that benefiting you?
We are migrating users' training from one to one, to self e-learning. We are streamlining the process and aiming for better efficiency.
Vast improvement in our training delivery capabilities
What do you like best about the product?
Docebo excels at: client/relationship management, Docebo University (new client training), thorough implementation process (guided, coached, tracked), user interface, content management, client IT support
Docebo is good to pretty good: AI/automation, notifications, catalog management
Docebo is good to pretty good: AI/automation, notifications, catalog management
What do you dislike about the product?
Where there's room for improvement:
* Better learner tracking (e.g., at present, Docebo doesn't track multiple engagements with a course or exam)
* More intuitive settings for courses, training materials, certificates, etc.
* Better exam management functionality (e.g., versioning)
* Finer control over power users, groups, and branches
* More administrative control over Coach & Share (down to the post and category level)
* More reporting capabilities and more control over what is pulled into reports
* More support for a wider range of payment processors
* More authority invested in the central repository as an actual central repository for all training-related materials
* Better learner tracking (e.g., at present, Docebo doesn't track multiple engagements with a course or exam)
* More intuitive settings for courses, training materials, certificates, etc.
* Better exam management functionality (e.g., versioning)
* Finer control over power users, groups, and branches
* More administrative control over Coach & Share (down to the post and category level)
* More reporting capabilities and more control over what is pulled into reports
* More support for a wider range of payment processors
* More authority invested in the central repository as an actual central repository for all training-related materials
What problems is the product solving and how is that benefiting you?
Even with room for improvement, Docebo has brought our learner experience and content management experience into the 21st century. It's easier to manage content and share that responsibility across my team, and the learner experience is straightforward and polished.
Docebo Review
What do you like best about the product?
We love having the ability to customize the platform. We've customized unique pages, learning plans. We have quite a few Power Users who upload and assign their training content - we value the ease of use.
What do you dislike about the product?
The available reporting and analytics. It would be great to have the ability to pull a report that reflects specific courses tied to a learning plan and enrollment rules. Currently, this is manually tracked, which is challenging as we have over 150 unique 'enrollment rules'
What problems is the product solving and how is that benefiting you?
We appreciate the ability to offer optional courses to our employees. They are easy to find and we've seen an uptick in our employee's time on the platform & course completions.
Recommendations to others considering the product:
I'd like to recognize our Customer Experience Manager, Christina Streetman. Her thorough communication continually ensures each touchpoint (email, phone, or webinar) throughout my Docebo journey has been engaging, efficient, and effective. She is personable and skilled at building relationships and trust with not only myself but my team. Christina is a true example of the type of CXM every employer should desire; accountable and responsible, personable with a superior work ethic, and a high degree of integrity.
Please ensure Christina Streetman is recognized for her thoughtful leadership and ensure she knows that her efforts, consistently going above and beyond do not go unnoticed and are valued.
Feel free to reach out should you have any questions.
Please ensure Christina Streetman is recognized for her thoughtful leadership and ensure she knows that her efforts, consistently going above and beyond do not go unnoticed and are valued.
Feel free to reach out should you have any questions.
It is a very powerful, yet easy to use, resourceful system that responds to different needs
What do you like best about the product?
Intuitiveness and ease in doing most of the operations
What do you dislike about the product?
There are currently no things I don't like
What problems is the product solving and how is that benefiting you?
I am managing the training of different types of resources distributed throughout the territory, in a fast, effective and safe way
The best LMS out there
What do you like best about the product?
User friendly, Ai enabled and tailored towards different learning styles
What do you dislike about the product?
Docebo University could be improved, pretty good otherwise
What problems is the product solving and how is that benefiting you?
Automation makes HR work much easier. Can allow employees to self learn or initiate a course lead by an instructor
Best practice calls with Ilaria
What do you like best about the product?
I liked that it was possible short-term to book a call and get professional support on the points I wanted to discuss. The customer experience specialist was able to help me and solve my issues on the platform.
What do you dislike about the product?
I felt sometimes the specialist tried to have me solve the issues by myself (sending links etc, to support), while I had expressed the wish to have direct support.
What problems is the product solving and how is that benefiting you?
We want to improve the quality and efficiency of onboarding, as well as have control over training on specific new products and services for all staff. We believe with Docebo we are on a good way to realise these 2 goals.
La mia esperienza con DOCEBO
What do you like best about the product?
Pratico, personalizzabile con un ottimo servizio clienti sempre disponibile.
Facile ed intuitivo dal lato dell'utente finale.
Possibilità di creare dei corsi molto interattivi.
Facile ed intuitivo dal lato dell'utente finale.
Possibilità di creare dei corsi molto interattivi.
What do you dislike about the product?
Quando inizi a compiere molte operaizoni dal lato amminsitratore la piattaforma subisce rallentamenti.
Tempi di caricamento e guide non sempre intuitive.
Per avere il massimo è necessario affidarsi a consulenti esperti.
Tempi di caricamento e guide non sempre intuitive.
Per avere il massimo è necessario affidarsi a consulenti esperti.
What problems is the product solving and how is that benefiting you?
Aiuto nella diffusione delle informazioni, riduce i tempi della formazione.
Permette di monitorare attivamente l'andamento della formazione.
Molti moduli aggiuntivi che migliorano di molto la piattaforma
Permette di monitorare attivamente l'andamento della formazione.
Molti moduli aggiuntivi che migliorano di molto la piattaforma
Recommendations to others considering the product:
Al costo della piattaforma considerate di aggiungere consulenza estrna per massimizzare l'investimento
Easy set-up and feature rich
What do you like best about the product?
We set ours up in a short time. The learning curve was minimal, and the Help Desk continues to be very quick with helpful responses. Best of all, everything is visual, rather than working in complicated programing to achieve results. Docebo support is very good and my CXM Christina Streetman is tremendous!
What do you dislike about the product?
The platform is still growing, so there are inconsistencies in the functionality, i.e., some menus are clickable while others aren't but should be. I'd like more customization without having to code a brand new page.
What problems is the product solving and how is that benefiting you?
We've been able to guide specific groups to specific learning plans easily, resulting in increased customer satisfaction. The unified look and functionality is more friendly and professional than previous systems, which has generated positive feedback internally and additional interest in our services. We've moved away from several other services to consolidate on this platform, resulting in cost-savings and more reporting ease.
Recommendations to others considering the product:
No system is perfect—I've worked on at least five different types in my career thus far—and this has been the easiest to implement and get users acclimated to with minimal training. As an Admin, I'm confident in the system performance and accomplish tasks with reasonable effort and predictable time frames. The platform is feature-rich even without all the add-ons. The customer service is very high, and the HelpDesk is quick and easy to understand. The more we use it, we keep finding more ways to expand our reach to customers and increase their satisfaction, which has been our goal in implementing this platform.
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