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Docebo Learning Platform

Docebo | 1

Reviews from AWS Marketplace

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External reviews

621 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Non-Profit Organization Management

We are new to Docebo but so far the experience is wonderful and exactly what we needed.

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
The Docebo staff are one of the best parts of the platform. The sales team went above and beyond. Even after we signed the contract, they have still been there to answer our questions. The integration team takes the time to listen to each of our use cases and asks follow-up questions to understand what we need Docebo to do. If we can not find the answers ourselves through the extensive resource Docebo has online, their team is always there to answer our questions.

Overall the platform is user-friendly, and our training department does not have any issues navigating the site. It has saved their departments hours of work already.
What do you dislike about the product?
There are limitations to every software that you add to your business. It depends on what you do with those limitations. Since we are still in the implementation stage, we have found ways to work around any limitations we have run into so far.
What problems is the product solving and how is that benefiting you?
We needed a resource center for internal and external training materials, an LMS that can adapt to our complex data model, an LMS with high data security practices, and something that integrates into Salesforce experience cloud.

    Financial Services

Docebo LMS for Extended Enterprise - New Customer

  • March 04, 2022
  • Review provided by G2

What do you like best about the product?
Docebo has a lot of functionality for customization. Reporting is pretty good. There are a lot of options to control levels of Power User privileges, but some of the most basic controls are still lacking - fixes are on the roadmap and hopefully will be released this year.
Our success manager has been phenomenal with regular check-in calls. We were promised this with our previous vendor and never got this level of care. We also appreciate the community/ideas portal and the transparency in roadmap and release update webinars.
What do you dislike about the product?
It was sold to us to support our 400+ customers. We thought we would be able to keep our customers separate so they couldn't see each other's information, but that functionality is really lacking.
What problems is the product solving and how is that benefiting you?
Docebo has opened up a more robust solution for us so we can host Teams training events on the site - this allows for centralized reporting. We are also exploring some revenue-generating options based on some of the extended fuctionality.
Recommendations to others considering the product:
Get a demo and make sure that they can demonstrate that it actually meets your use case if you have special needs. Be very very clear about your needs. Don't take it at face value if the sales reps says it can do something.

    Shirley O.

Very Versatile LMS

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
Docebo sells because of its versatility and flexibility as an LMS. I like how it facilitates top-notch customization from the primary tile colors to your logo. Onboarding users to Docebo platform is quite simple, and it comes with a variety of importing options. The tool works incredibly well, and I have been using it to create our channels, install supported apps and create your preferred courses for our organization.
What do you dislike about the product?
Docebo lacks a few crucial features, including testing updates before they are launched or testing notifications. Docebo also has some inconsistency on the courses and tests, such as adjusting questions when a test is in progress.
What problems is the product solving and how is that benefiting you?
We use Docebo LMS as our primary learning platform for our customers in various industries. We can create courses according to their preferences. As a result, we launch scalable technical courses with high levels of learner engagement.
Recommendations to others considering the product:
Before making the purchase, consider the size of your virtual classroom, then pick the most favorable plan, and it will work well for you.

    Greg S.

Docebo Offers Flexibility

  • February 17, 2022
  • Review verified by G2

What do you like best about the product?
I really appreciate the ability to customize the look and feel of the platform. I also like the fact that there are a few options for course development right within the platform such as quizzes, surveys, and HTML pages for content.
A huge plus for Docebo is that they are very much interested in the feedback from their users. They listen and respond in the community.
What do you dislike about the product?
Well, I would really like to have the ability to use JavaScript but I also realize why many platforms do not offer that capability.
Some enhancements to the gamification feature and eCommerce options would also be nice.
I would like to see some more flexibility with the use of coupons.
What problems is the product solving and how is that benefiting you?
Reporting and automation of certain tasks has been a plus for us. This alone is going to save us a ton of man-hours trying to do things manually as we were stuck doing in the past.
Recommendations to others considering the product:
1. Have someone on staff that knows how to work with CSS and HTML
2. Get involved with the Community

    Justin R. Z.

Innovation

  • February 17, 2022
  • Review verified by G2

What do you like best about the product?
Docebo is moving the LMS world forward with their Learn product. Innovation at its finest. The team at Docebo is constantly listening to feedback from their LMS world to determine best use cases.
What do you dislike about the product?
There are not many downsides to joining up with Docebo. We wish their employee climate was a bit more stable, however, I know it isn't easy to retain employees during COVID.
What problems is the product solving and how is that benefiting you?
We are able to take our internal feedback data directly from our clients and use that alongside the tools at Docebo to create a wonderful compliance training environment.
Recommendations to others considering the product:
Plan your needs accordingly, ahead of time.

    Lenny S.

Big leap above normal

  • February 17, 2022
  • Review verified by G2

What do you like best about the product?
Docebo channels its users to constantly update their software. Where most software companies would just send out updates based on their wants, Docebo had users contribute and vote on needed updates to focus on
What do you dislike about the product?
Not a lot. I think the gamification can be a little more robust. There also can be more flexibility in reporting as we all want more data.
What problems is the product solving and how is that benefiting you?
We have a large corporation with different silos requiring different training. This platform allows me to deliver specifics in general training without pulling my hair out.

    Evija P.

Wonderful LMS! 100% recommended

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
This is one of the most professional LMSes that I have seen. I only got to use the Demo version, but it has everything you need if you are focusing of a really good quality Learning tools in your company internally or externally - for your customers.
What do you dislike about the product?
In our case the pricing did not work out, but it is still a great deal for larger companies.
What problems is the product solving and how is that benefiting you?
Learning/education management! Excellent tool!

    Dmitry B.

Simplified learning management at our fingertips

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
Docebo is used as the main learning and training platform for our organization's staff. Understanding the platform is quite simple, it allows us to leverage technology to induct and prepare all staff in the most appropriate way. It contributes a lot to the growth of the organization; moreover, it has a great support team.
What do you dislike about the product?
The login is sometimes slow and its cost is a bit high.
What problems is the product solving and how is that benefiting you?
Docebo has put at our fingertips the necessary tools to foster learning in the organization. The control given by the platform and the built-in customization capabilities have been helpful in tailoring it to our organization's needs and getting the best out of the software. It has been a great asset to impart and strengthen the knowledge of our staff, our experience has been good.
Recommendations to others considering the product:
Docebo is an excellent learning tool that as time goes by it updates and becomes even better. The knowledge bases are extensive and useful for shaping employee knowledge. I recommend Docebo, it is excellent for training and coaching.

    Sonya L.

Very easy to navigate.

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
Docebo can help you implement convenient, engaging, and effective learning in no time. Docebo functionally allows users to organize courses with the appropriate customization.
What do you dislike about the product?
The downside would be the cost. Sometimes it's hard to get started. Over the pricing would be a significant setback; response time could be a little quicker. The customer support experience could be a little better.
What problems is the product solving and how is that benefiting you?
It is very user-friendly. Overall, the training combination of traditional e-learning content and its Channels (corp. youtube type feature) is fantastic. Business truly matters to them, and they listen to our needs and use cases to help us solve any issuses.

    Biotechnology

Great flexibility and power

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
The ability to customize screens and buttons and make the user interface anything you need it to be. Support and constant updates to the platform based on customer feedback is also great.
What do you dislike about the product?
Administration access can be a bit tricky and I'd like to give my power users more access to a specific domain without giving them super admin access to the whole platform. This request has been received by Docebo and they have promised new capability soon.
What problems is the product solving and how is that benefiting you?
We are able to use Docebo for both internal employee training and for external users and we can give multiple audiences completely different experiences.

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