Docebo Learning Platform SPA
DoceboReviews from AWS customer
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8 years and still growing together
What do you like best about the product?
Their innovation around customer focus and involvement.
What do you dislike about the product?
Not admitting when at fault for technical issues.
What problems is the product solving and how is that benefiting you?
Centralized location for our associate development.
Friendly service and easy to use LMS
What do you like best about the product?
The tech is easy to use and navigate. The support staff are friendly and will try to help you best that I can.
What do you dislike about the product?
That I can't just pick up the phone to someone in tech support and that you have to go around the houses to do some admin changes.
What problems is the product solving and how is that benefiting you?
It is allowing us to embed and reinforce our learning. It is also helping with resource.
5 years of Docebo and still going strong!
What do you like best about the product?
We've been able to continue to build out Docebo to suit our growing and expanding use cases across our multiple internal and external audiences with ease using different URLs, different user experiences and different approaches to administration. The continued rollout of upgrading the administration UX is very welcome as well as the progress that has been made to making the platform much more flexible.
The roadmap for Docebo is generally very exciting and after 5 years of being with them, we continue to see Docebo as a future strategic partner. They have become more open on their strategic priorities and it seems like they have becoming increasingly more focused on their existing customers which is great for us.
We've had some great continuity with our CSM and Account Manager which means that we've been able to develop really strong relationships and start to scope out future projects with them.
We spent quite a lot of time in 2024 reviewing alternative LMS providers and we still felt like Docebo was the strongest in a competitive field!
The roadmap for Docebo is generally very exciting and after 5 years of being with them, we continue to see Docebo as a future strategic partner. They have become more open on their strategic priorities and it seems like they have becoming increasingly more focused on their existing customers which is great for us.
We've had some great continuity with our CSM and Account Manager which means that we've been able to develop really strong relationships and start to scope out future projects with them.
We spent quite a lot of time in 2024 reviewing alternative LMS providers and we still felt like Docebo was the strongest in a competitive field!
What do you dislike about the product?
I'd still love to see more flexibility, more custom layouts and widgets for building pages. We are relying on custom CSS and HTML which can sometimes break when wider Docebo platform updates are released - but the Docebo Community is a great way to overcome any issues with these.
What problems is the product solving and how is that benefiting you?
- Easy administration and course management
- Power user management makes it easy to set up specific access and permissions for those outside the core learning team
- Via extended enterprise we've been able to create several platforms easily and become more customer centric
- Power user management makes it easy to set up specific access and permissions for those outside the core learning team
- Via extended enterprise we've been able to create several platforms easily and become more customer centric
Stable operation with Docebo
What do you like best about the product?
We have had very good experiences with the Docebo Learning Management System over the past 5 years. Both in the management during the introduction as well as in the operative business. The Docebo platform is basically stable and without major interruptions, even with updates or changes to the platform. Basically, we use Docebo in addition to our Microsoft Office 365 environment to provide learning content for our students. We have synchronized the user accounts with the Microsoft Azure Active Directory via the configuration of Single Sign On. A major advantage of Docebo is the ability to conduct large tests over several hours with a large number of participants. The administration of the users and the assignment of the content to be published is easy. The learning content can also be easily uploaded and made available in different formats. Using externally generated SCORM packages is also very easy in Docebo.
What do you dislike about the product?
Access to the master data or test results stored in Docebo could be made easier for the creation of evaluations using external tools. In the area of exams, we would like to see even more question types.
What problems is the product solving and how is that benefiting you?
Uniform access for all students via a common start hub as well as the provision of learning content and the implementation of examinations in the courses conducted.
overall solid and efficient, missing nuanced details to enrich developer experience
What do you like best about the product?
customizable and bespoke page designs to align with campaign materials
What do you dislike about the product?
navigation of widgets on customizable pages
What problems is the product solving and how is that benefiting you?
helps bridge the learning gap between our products and how to use them effectively.
Customizable Learning Platform - Built for today's learning needs and the future of learning!
What do you like best about the product?
We moved to Docebo from a platform that was also our HRIS system. We could not create or run reports or configure the platform's look and feel. With Docebo, we have created a highly visually engaging platform for our learners that we fully control. We also have the best of your traditional LMS functionality with LXP capability, so there's no real need to layer another platform on top of it.
What do you dislike about the product?
There are a few options for admin permissions, and most of the time this works out well for us. It has allowed us to build out a self-service model for reporting needs, but the area where it falls short is with page management permissions. Page creation and editing permissions only exist at the Superadmin level, and we have a few use cases where we would like someone to help manage design elements but not have full admin permissions to keep our data safe.
What problems is the product solving and how is that benefiting you?
Docebo is helping us create targeted and customized learning experiences so that our learners are engaged and find what they need from the moment they enter the platform. This has enabled us to reduce the number of LMS systems within the company by bringing in a solution with Docebo that meets both our enterprise L&D needs, and the needs of our sales enablement learning team.
Powerful, flexible platform for a wide range of solutions.
What do you like best about the product?
I love the openness of the platform such as the robust API, and the flexibility of many of the features. This allows creative solutions to many problems to be developed, even if not precisely what you were thinking of doing. Additionally, the support, product team, and community of users are second to none in terms of helping.
What do you dislike about the product?
Some more transparency on the platform-wide thinking and roadmap would be great. Update drops are continuous but often feel a bit random and not what would be considered high need. It would also help to better plan where to make worthwhile investments of customizations where needed, knowing the timeline of when things might be improved.
What problems is the product solving and how is that benefiting you?
Creating, managing, providing access to, and tracking a full curriculum including elearning, virtual classes, skill builder sessions, and content sharing for 15,000 users across the United States.
Docebo is a user friendly tool for learners and administrators
What do you like best about the product?
The ease of administrating the tool to our learners around the world.
What do you dislike about the product?
We are a federation which allows us to provide one default experience and our federation to provide their own. But, there are some things in the system that don't work well with our set up...we have work arounds for most things; but not all.
What problems is the product solving and how is that benefiting you?
Our old system was not user-friendly for the learners or the administrators. Docebo allows us to leverage the Power User functionality to enable our federation to control their users and courses while collaborating with our main office (me). This makes the experience appropriate for the audience. Achieving something as simple as that was next to impossible in our old system. Thanks to Docebo, we are more engaged than ever.
Docebo lots of opportunity for your LMS
What do you like best about the product?
By far the best part about Docebo is the supportive community of users. People there are super friendly and often willing to help. Other platforms I've used did not have such a vibrant user community. The platform has a lot of options and opportunities for LMS, and when we were reviewing LMS a few years ago Docebo was one of the top.
What do you dislike about the product?
Docebo can be glitchy at times. You'll set up an enrollment rule or a group setting, and it isn't working and then you email support, and suddenly it works. I'd love to see some of this glitching worked out. I'd also love to see better notifications where you can use multiple variables. I wish it was easier to set up notifications for learning plans. A lot of how we had to set up our system we had to hack the platform. The good news is the platform is customizable, so there are many possibilities!
What problems is the product solving and how is that benefiting you?
It allows us to provide unique learning experiences for our diverse learning community. We were also able to create a learner community for our learners to connect and share with each other.
Docebo has helped us succeed!
What do you like best about the product?
The people that work there are really invested in helping customers achieve success. The platform is so versatile we are able to provide a robust catalog of offerings. We've been able to provide easy-to-access learning to our customers and employees.
What do you dislike about the product?
The only real complaint is that sometimes when we contact support, it seems like it's a bot and not a real person. It sometimes feels like they are listening to respond and not to understand, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Docebo has helped us decrease time to onboard, lower churn, reduce calls to support, and increase product adoption. We are also able to onboard new hires faster because Docebo allows us to streamline their training.
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