Docebo Learning Platform SPA
DoceboReviews from AWS customer
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Docebo review pro and cons
What do you like best about the product?
It can help us track how user progress of our courses and I really like the support we have had from James Buhagiar.
What do you dislike about the product?
-3-4 unnecessary clicks to start a lesson
No way to easy get back if you click the wrong lesson (you have to use the burger menu)
Design consistency with our other platforms
Confusing UX
slow page load (app. 3 secs)
Need to sign in to get to see what you can learn
No way to easy get back if you click the wrong lesson (you have to use the burger menu)
Design consistency with our other platforms
Confusing UX
slow page load (app. 3 secs)
Need to sign in to get to see what you can learn
What problems is the product solving and how is that benefiting you?
Help our partners and end customers to better understand how to operate with our products.
Docebo
What do you like best about the product?
We love all the resources Docebo has to offer, from the Community, Docebo University to our extreamly helpful CSM.
What do you dislike about the product?
The lack of a roadmap and the inabality to duplicate learning plans. They have some great additional features, like Docebo for Teams, but its always at an additional cost.
What problems is the product solving and how is that benefiting you?
Auto tracking learning and certificate expirations
So much growth in the last 5 years
What do you like best about the product?
Docebo is a highly configurable platform that suits many difference LMS use cases (especially because of how the platform can integrate with so many other systems). The solution has grown exponentially since we initially purchased the platform 5 years ago. They are constantly working to make updates and introduce features and functionalities that keep the platform at the forefront of learning technologies. They have also worked hard to grow a fantastic community of customers that acts as the best first tier support for their clients!
What do you dislike about the product?
While they are working hard to introduce new features and functionalities, there are some features that the platform lacks that I know clients have been requesting for a while (such as users being able to download their own training records).
What problems is the product solving and how is that benefiting you?
We are able to use a single platform for both customer education as well as employee education. This saves us from having multiple LMS platforms. And with the extended enterprise option, we actually have our external and internal users accessing the same platform from different URLs, and each user type has a totally different experience! We are also able to make use of e-commerce in the platform as well as a subscription model! So our external users can have the option to pay for a subscription to gain access to a lot of content, or purchase individual courses if they would like.
A refreshing LMS experience
What do you like best about the product?
Super easy to use. We use the tool every day. Such a user friendly design and experience. The support is also amazing, someone is always on hand to help out. It was a smooth implemetation with a dedicated Docebo team ready to help us, with weekly catchups and demos.
What do you dislike about the product?
Some requested features do seem to take a while to come to the product.
What problems is the product solving and how is that benefiting you?
Delivery eLearning and organsing ILT sessions across our company
Marco Di Biase - First Insurance
What do you like best about the product?
Very intuitive and if you work on it a bit, a nice educational archive can come out.
What do you dislike about the product?
On some things, it is not very scalable or customizable in the addition of plugins.
What problems is the product solving and how is that benefiting you?
Automation in work organization
Our Education Portal
What do you like best about the product?
Flexibility, ease of use, creativity in menus & pages, dynamic groups, large options of reporting and possibilities to connect with other systems.
What do you dislike about the product?
Limitations in learning plans are that we cannot mark some content as optional and also add new courses without affecting the enrollment status of a user in that LP. Also, the enrollment in newly added courses in a LP does not always work OK.
Lacking reports on Skills.
Inability to have more language versions of training materials in the same course.
Lacking progress bar of a learning plan/course status shown within channel/catalog.
Lacking reports on Skills.
Inability to have more language versions of training materials in the same course.
Lacking progress bar of a learning plan/course status shown within channel/catalog.
What problems is the product solving and how is that benefiting you?
It is helping us educate our distribution channels and internal staff worldwide about our solutions and services, how to support them, configure them, and sell them! Also it serves as an internal learning & development platform for our internal training purposes.
Very flexible platform, with many options to configure, but still relatively simple to use.
What do you like best about the product?
Flexibility, lot of integration options.
What do you dislike about the product?
Several visuals / page components looks bit older and old-fashioned, and it's not easy to replace then / fully customize the whole page design.
What problems is the product solving and how is that benefiting you?
Training and certification of our sales and technical channels, employee education, etc.
A modern and intuitive experience for users and admins alike
What do you like best about the product?
Feedback from our end users has been fantastic, they find the platform easy to use, modern and intuitive. We see huge opportunity in implementing existing functionality and are excited to see whats on the horizon.
What do you dislike about the product?
We are a complex organisation and reporting has presented some challenges. Whilst Docebo have been supportive finding solutions we look forward to enhancement and improvements in this space.
What problems is the product solving and how is that benefiting you?
Content management, devilery and reporting
Why Docebo?
What do you like best about the product?
makes managing learners, courses and automating tasks like inductions extremely simple. saving hours of time
What do you dislike about the product?
the way courses are uploaded and visible to users, there is no quick way to do it and it does have certain hoops that need jumping through to create a `course`
What problems is the product solving and how is that benefiting you?
iut saves hours over the previous induction system of face to face. theres also a cost saving to be had when holding instructor led sessions that can be recorded then made available to none attendees for viewing
Docebo can offer unique features but lacking in basic features.
What do you like best about the product?
Pros:
- Ability to create power users and super admins. This sets proper controls within the LMS and frees up bandwidth for admins if they need to offload tasks (such as course enrollments).
- Chat support function to easily resolve issues
- The CLOR is another great feature to centralize our content and helps to easily maintain it
- Ability to create power users and super admins. This sets proper controls within the LMS and frees up bandwidth for admins if they need to offload tasks (such as course enrollments).
- Chat support function to easily resolve issues
- The CLOR is another great feature to centralize our content and helps to easily maintain it
What do you dislike about the product?
Cons
- If you need a new feature built, you have to submit an idea in Docebo Community (where other Docebo users can upvote your feature request). I find that this is a nice idea in theory but I've seen ideas that were submitted 2-3 years ago with large amount of votes but it's still not implemented
- If you aren't being routed to submit an idea through Docebo community, the other recommendation is to pay for additional services. Sometimes it's hard for companies/teams to come up with budget mid year so this is a pain point where most things are an additional cost.
- There isn't a proper report to show courses that are "Past Due". There's a days overdue option but I don't find this report as helpful compared to other LMS systems.
- Their learning plan feature is hard to use and very manual. Our company heavyily utilizes this feature but need to manually enroll hundreds of users at once. There is no option to bulk enroll users to their learning plans.
- If you need a new feature built, you have to submit an idea in Docebo Community (where other Docebo users can upvote your feature request). I find that this is a nice idea in theory but I've seen ideas that were submitted 2-3 years ago with large amount of votes but it's still not implemented
- If you aren't being routed to submit an idea through Docebo community, the other recommendation is to pay for additional services. Sometimes it's hard for companies/teams to come up with budget mid year so this is a pain point where most things are an additional cost.
- There isn't a proper report to show courses that are "Past Due". There's a days overdue option but I don't find this report as helpful compared to other LMS systems.
- Their learning plan feature is hard to use and very manual. Our company heavyily utilizes this feature but need to manually enroll hundreds of users at once. There is no option to bulk enroll users to their learning plans.
What problems is the product solving and how is that benefiting you?
Once recent issue Docebo is helping to solve are archived enrollments. From a compliance perspective, we need a way to re-enroll learners to compliance trainings without having to create a new course every year or unenroll learners.
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